Category Archives: AppNeta

AppNeta Offers Cloud-delivered Insight To Path, Packet, Flow and Device

AppNeta today announced the addition of device monitoring to its suite of Network Performance Management (NPM) capabilities. This addition augments the end-to-end service visibility of AppNeta’s PathView Cloud service, which now brings network engineers and IT leaders the only solution in the market that integrates diagnostic monitoring and troubleshooting across all four elements of the network performance stack: path, packet, flow and device.

Traditional network performance management and Simple Network Management Protocol (SNMP) solutions have historically shown just the status of network devices and the volume of data transmitted up to the edge of the network that is owned, which only provides limited visibility. The cloud-delivered PathView Cloud service offers an unprecedented 360º view into known, owned networks and beyond to the WAN, Internet, cloud services and third-party networks. As the only network performance management service to provide complete insight from every element of the network performance stack – path, packet, flow and device – PathView Cloud ensures the experience of application end users by providing visibility and analysis of network performance and application traffic.

“We are excited to offer a new approach to network performance management designed to monitor and evaluate today’s modern networks from one, integrated solution that looks across network paths, packet captures, flow data and device status,” said Jim Melvin, CEO, AppNeta. “We are taking network performance management to a new level where it can actually be easy, affordable, and provide visibility we know that you cannot get from traditional SNMP solutions today.”

With today’s launch of PathView Cloud with on-demand SNMP, the solution now offers extremely lightweight and intelligent device monitoring capabilities, continuously monitoring the performance across the network, and when an issue is detected, gathering the relevant data across network paths, packet captures, flow data and device status, so the problem can be located and resolved as quickly and efficiently as possible.

“I am very excited at the addition of device monitoring to AppNeta’s suite of network monitoring solutions,” said Michael Paynter, CEO, Tier3 Technologies. “We’re always looking for cost-effective and unique solutions to meet our managed service needs for clients, and until now, I’ve been unable to find a solution that offers total visibility into all four elements of the performance stack. This service provides just what I have been looking for to help me meet client needs and our MSP offering objectives. I anticipate that the industry-first, on-demand SNMP capability will completely change our network monitoring approach.”

All existing PathView Cloud customers automatically receive the new on-demand SNMP monitoring capabilities. For more information or a free trial, visit

AppNeta Launches Global MSP Partner Program

AppNeta today announced the launch of a new partner program for Managed Service Providers (MSPs). The AppNeta MSP Partner Program is designed to offer easy, revenue-generating services for assuring performance of critical applications such as VoIP, video conferencing, virtualization and web-based services. Today, AppNeta’s MSP Partners seamlessly and easily integrate AppNeta services into existing managed service contracts and create enhanced service offerings including network assessments, continuous monitoring, proactive troubleshooting, and scheduled reporting and alerting.

AppNeta’s PathView Cloud network performance service provides channel partners with unmatched breadth of insight and time to value, enabling them to see across multiple customer infrastructures in one view, and then pinpoint exactly where problems are occurring and why. The new MSP Partner Program offers unique pricing terms, centralized dashboards and alerts, white-labeled custom branded interface and a utility-based MRR billing model.

“We understand the demands on customer networks today, especially as business applications become more performance-sensitive. It is absolutely necessary for MSPs to have 24/7 performance visibility,” said Jim Melvin, CEO of AppNeta. “AppNeta is partnering with MSPs to develop an easy-to-implement service assurance program that will not only improve customer satisfaction, but will create new revenue sources at the same time.”

“Bandwidth Management Group is thrilled to be part of the AppNeta MSP Partner Program. We can now measure the performance of our customers’ wide area networks and cloud applications with continuous remote site monitoring,” said Christian Fedor, president, Bandwidth Management Group. “The new billing and training programs have made it easy for us to integrate the AppNeta solution into our existing managed service portfolio.”

While AppNeta has a long-standing partner program with more than 400 partners around the world, the new MSP Program is enhanced with key benefits to partners managing ongoing services and delivering critical applications to their global customer sites. The AppNeta MSP Partner program features:

  • Monthly, consumption-based billing
  • Easy, cloud-delivered implementation and automatic service upgrades
  • Simple, straightforward licensing
  • Regular upsell opportunities to customers

AppNeta Launches Unified Application, Network Performance Management

AppNeta today announced the launch of its unified solutions for End User Experience Monitoring including full-stack application performance tracing and unprecedented network performance insight. With the recent acquisition of Tracelytics, AppNeta now provides industry-first performance visibility that IT teams have never had before, across the complete network and application infrastructure.

As business organizations become completely dependent on Internet and web-based technologies such as unified communications, CRM systems, ecommerce, hosted email, and other custom applications, it is necessary to know how they are running and where problems are occurring. With AppNeta’s integrated performance management solutions, IT teams and developers can easily see into the datacenter applications, down to the specific layer and code, and out to the remote sites where end users are experiencing performance degradation or service failure. With this comprehensive level of visibility and analysis, IT teams can quickly identify if the issues are happening in the network or the applications, and save hours chasing down problems and finger-pointing.

“End users have little tolerance for application performance problems,” said Jim Melvin, CEO of AppNeta. “As today’s applications have become more sophisticated and performance-sensitive, the risk of service disruption is at an all time high. AppNeta solutions provide a level of breadth and depth of performance insight that the industry has never seen before. Our customers solve technology problem before they become business problems.”

“The Application Performance Management market is moving to a SaaS delivery model that allows developers and IT teams to assure performance of distributed applications across datacenters and private/public clouds,” said Bernd Harzog, CEO, APM Experts. “This is leading to innovative, disruptive performance management solutions that are truly transforming the way IT teams assure application performance and end user experience.”

AppNeta’s new TraceView application performance monitoring service delivers immediate time-to-value by providing full-stack application tracing capabilities through application tiers and stacks to get real-time insight into actual web application performance. TraceView offers deep, detailed analysis of performance problems and provides actionable data for quick resolution and optimization.

AppNeta’s award-winning PathView Cloud service provides integrated insight from every element of the network performance stack including active path performance analysis, application-aware traffic flow analysis, automated remote site packet capture, and on-demand device status (SNMP). This complete suite delivered from the cloud brings thousands of global customers the fastest time to resolution in the industry and superior End User Experience monitoring.

Free trials of PathView Cloud network performance management service and the TraceView application performance monitoring service are both available today at

AppNeta Enhances Web Application Performance Monitoring

AppNeta today announced the launch of PathView Cloud with AppView Web for insight into Web application performance for end users. PathView Cloud automatically delivers Web performance visibility from the perspective of remote enterprise users, and also delivers network performance insight.

“When the Electronic Health Record (EHR) applications don’t perform well, end users get frustrated, adoption decreases, and the value of the application is never realized,” said Bob Dupuis, Director, Technical Services, Arcadia Solutions. “By using PathView Cloud with AppView Web as part of our EHR optimization services we can quickly determine root cause and resolution to performance problems. AppView Web also enables our managed services team to proactively manage EHR infrastructures, increasing physician satisfaction and adoption. This results in more meaningful use of the critical application.”

As more and more organizations transition to Web-based technology for business critical applications, it is necessary for IT teams to have 24/7 visibility from the end user’s perspective, and be able to understand and troubleshoot performance issues wherever they are occurring in the network or the application. When critical business applications such as CRM systems, hosted email, collaboration tools or healthcare and financial record services stop working, so do the employees.

“Poor end-user performance of critical Web applications like Netsuite,, Google Apps and hosted email seriously disrupts business operations,” said Jim Melvin, CEO of AppNeta. “Unlike traditional Web performance tools available today, PathView Cloud with AppView Web enables you to see the performance of these applications within your own network and how they are impacting service delivery to your end users.”

With the newest AppView Web enhancements, PathView Cloud now provides a continuous view of the actual application performance with unprecedented network performance insight. This integrated performance visibility enables IT operations teams to monitor and troubleshoot performance of Web applications more quickly and easily than ever before. With a simple click within the PathView Cloud reporting interface, users can drill down from the overall performance of their Web application into the specific application steps and a detailed view of the Web pages involved to understand the cause of poor performance. AppView Web is compatible with Web applications that require authentication and performs multi-step scripted actions to accurately assess the application performance experienced by the user.

AppNeta Acquires Tracelytics

AppNeta, provider of end-user-centric performance management solutions for business critical applications, today announced the acquisition of Tracelytics, an  provider of full-stack, SaaS-delivered Application Performance Management (APM) solutions. With the addition of Tracelytics, AppNeta will deliver a SaaS portfolio that includes a broad suite of End-User Experience monitoring capabilities, innovative APM services built on full-stack application tracing technology, and unprecedented application-aware network performance insight.

“Tracelytics’ APM technology brings the next critical piece of the puzzle to our cloud SaaS environment and is setting a new standard for application performance management,” said Jim Melvin, CEO of AppNeta. “Their technology is a perfect companion to our network performance management solutions. Together we are providing unmatched insight to application and network operations teams that they do not have today. By coupling Tracelytics’ technology with our existing cloud services platform, we are accelerating time to value for our ever-increasing customer base.”

The acquisition of Tracelytics strengthens AppNeta’s breakthrough approach to application and network performance management as it is the only solution to offer a 360o view into the network and the key applications running on it. AppNeta’s award-winning, cloud-delivered PathView Cloud service offers integrated insight from every element of the network performance stack: path, packet, flow and device. This complete, integrated suite delivered from the cloud offers thousands of global customers the fastest time to resolution in the industry and superior End- User Experience monitoring.

“With the steadily increasing use of highly distributed Web-based applications, network performance insight is critical to assuring successful application delivery and a quality end-user experience,” said Jim Frey, managing research director at Enterprise Management Associates (EMA). “Few APM solutions today offer the depth of visibility from the network perspective that is required for this level of end-user experience monitoring.”

Founded in 2010, Tracelytics has developed the next generation of APM technology. The innovative SaaS solution provides deep, detailed visibility into Web applications, identifying where issues and bottlenecks are occurring and providing actionable data for quick problem resolution. Tracelytics delivers a unique combination of immediate time-to-value with full-stack application tracing, providing real time visibility and management into Web applications with any level of complexity.

“We are excited to bring our customers full-stack performance insight to both the core application performance and the end-user’s experience for today’s distributed application architectures.” said John Vigeant, CEO of Tracelytics. “But without the corresponding deep network performance visibility, they can’t fully understand and solve problems in the complete application delivery chain. Together with AppNeta, we can now answer these questions.”