Optiva, which provides telecoms firms with cloud-native billing, charging and revenue management software on private and public clouds, has revealed that its business support systems (BSS) platform now allows users to leverage generative AI (GenAI) technology to quickly highlight new, targeted revenue opportunities and dramatically reduce customer churn. Full integration with Google Cloud’s BigQuery and… Read more »
The post Optiva accelerates competitive edge with generative AI-enabled real-time BSS appeared first on Cloud Computing News.
Kyndryl, a technology infrastructure services provider, and Veeam Software, a specialist in data replication and protection software, have formed a global strategic alliance. The deal will focus on providing customers with resiliency services supported by innovative technology, expert infrastructure management and incident recovery services. Under the alliance, Kyndryl will now be a Veeam Accredited Service… Read more »
The post Kyndryl and Veeam team up to deliver comprehensive cyber resiliency appeared first on Cloud Computing News.
Tata Consultancy Services (TCS) has expanded its partnership with The Co-operative Group Limited (Co-op), one of the world’s largest consumer co-operatives with interests across food, funerals, insurance and legal services, to adopt a cloud first strategy that will support the group’s business growth. TCS has been the strategic partner to Co-op for the past 14… Read more »
The post Co-op to transition from data centres to cloud with TCS appeared first on Cloud Computing News.
More than seven in 10 cloud environments are employing managed AI services according to a new analysis, with the common use of OpenAI, be it directly or through Azure SDKs, suggesting that generative AI tools are ‘quickly becoming commonplace in cloud business models.’ The study, from cloud security platform provider Wiz, analysed more than 150,000… Read more »
The post Generative AI ‘commonplace in cloud business models’ – as Azure leads the way appeared first on Cloud Computing News.
Vonage, a specialist in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, has collaborated with Amazon Web Services (AWS) to accelerate the availability of new solutions to millions of AWS developers through AWS Marketplace. This collaboration will bring together Vonage’s platform, which is based on communications APIs and network APIs… Read more »
The post Vonage and AWS leverage communications and network APIs to deliver solutions appeared first on Cloud Computing News.
Salesforce has introduced its Clean Energy Program Management for Energy & Utilities Cloud. The new solution streamlines the launch, management and oversight of energy efficiency, conservation, electrification and EV charging programs. Now program managers at electric, gas and water utilities can quickly and easily launch and manage new programs and increase customer participation. In September 2023,… Read more »
The post Salesforce unveils innovations to help utilities scale clean energy program adoption appeared first on Cloud Computing News.
A new report from the Cloud Security Alliance (CSA) has thrown up more difficulties organisations are facing in security remediation – and achieving visibility from code to cloud. The report, produced in collaboration with security firm Dazz, polled just over 2,000 IT and security professionals to better understand current cloud environments and security tools. The… Read more »
The post Why companies continue to struggle with cloud visibility – and code vulnerabilities appeared first on Cloud Computing News.
Customer loyalty is paramount, but brands are struggling to keep up with consumers’ evolving expectations and complex tech stacks. SAP Emarsys, a customer engagement platform, and Annex Cloud, a SaaS loyalty management platform, are announcing a native integration to incentivise customer interactions and deliver highly personalised, loyalty-driven omnichannel experiences that grow customer lifetime value. The… Read more »
The post SAP Emarsys integrates enterprise loyalty for supercharged personalisation appeared first on Cloud Computing News.
If you suspect that the cloud skills gap has not been lessened in recent years – or, indeed, has actually gotten wider – then take this statistic from Pluralsight into account. The online learning provider notes that, while 98% of customers the company has spoken to have started their cloud journey, only 7% have got… Read more »
The post Pluralsight: On why cloud skills acquisition is a continuous journey appeared first on Cloud Computing News.
HSBC has partnered with Google Cloud to accelerate climate mitigation and resilience through financing and support for companies in the Google Cloud Ready – Sustainability (GCR-Sustainability) programme. GCR-Sustainability is a validation programme for companies with solutions available on Google Cloud that help customers achieve goals including carbon emission reduction, increased sustainability in value chains, and processing of… Read more »
The post HSBC partners with Google Cloud to grow climate tech ecosystem appeared first on Cloud Computing News.