Archivo de la categoría: telecoms

BT and the IoT

BT Sevenoaks workstyle buildingIt is often said that the Internet of Things is all about data. Indeed, at its absolute heart, the whole ecosystem could even be reduced to four distinct layers, ones that are essentially applicable to any vertical.

First of all, you have the sensing layer: somehow (using sensors, Wi-Fi, beacons: whatever you can!) you have to collect the data in the first place, often in harsh environments. From there you need to transport the data on a connectivity layer. This could be mobile or fixed, Wi-Fi or something altogether more cutting edge.

Thirdly, you need to aggregate this data, to bring it together and allow it to be exchanged. Finally, there’s the crucial matter of analytics, where the raw data is transformed into something useful.

Operators such as BT sense the opportunities in this process – particularly in the first three stages. Some telcos may have arrived a little late to the IoT table, but there’s no question that – with their copious background developing vast, secure infrastructures – they enjoy some fundamental advantages.

“I see IoT as a great opportunity,” says Hubertus von Roenne, VP Global Industry Practices, BT Global Services. “The more the world is connected, the more you have to rely on a robust infrastructure, whether it’s connectivity or data centres, and the more you have to rely on secure and reliable environment. That’s our home turf. We are already active on all four layers, not only through our global network infrastructure, but also via our secure cloud computing capabilities and a ‘Cloud of Clouds’ technology vision that enables real time data crunching and strategic collaboration across very many platforms.”

An example of how BT is positioning itself can be seen in Milton Keynes, a flagship ‘smart city’ in the UK, with large public and private sector investment. BT is one of over a dozen companies from various industries testing out different use cases for a smarter, more connected city.

“In Milton Keynes we are the technology partner that’s collecting the data. We’ve created a data hub where we allow the information to be passed on, but also make it compatible and usable. The governance body of this Milton Keynes project decided very early to make it open source, open data, and allow small companies or individuals to play around with the data and turn it into applications. Our role is not necessarily to go onto the application layer – we leave that to others – our role is to allow the collection and transmission of data, and we help turn data into usable information.”

One use case BT is involved in is smart parking – figuring out how to help traffic management, reduce carbon footprint, and help the council to reduce costs and better plan for parking availability. “Lots of ideas which can evolve as you collect the data, and that’s BT’s role.”

Another good example of how BT can adapt its offerings to different verticals is its work in telecare and telehealth, where the telco currently partners with the NHS, providing the equipment, monitoring system, and certain administrative and operational units, leaving the medical part to the medical professionals.

While BT’s established UK infrastructure makes it well positioned to assume these kinds of roles in developing smarter cities and healthcare, in other, more commercial areas there are no place-specific constraints.

“Typically our core customer base for global services are the large multinational players,” says von Roenne, “and these operate around the world. We are bringing our network and cloud integration capabilities right down to the manufacturing lines or the coal face of our multinational customers. Just a few weeks ago, we announced a partnership with Rajant Corporation, who specialise in wireless mesh deployments, to enable organisations to connect and gather data from thousands of devices such as sensors, autonomous vehicles, industrial machinery, high-definition cameras and others.”

Indeed, there are countless areas where data can be profitably collated and exploited, and next month von Roenne will be attending Internet of Things World Europe in Berlin, where he will be looking to discover new businesses and business opportunities. “I think there is already a lot of low hanging fruit out there if we just do some clever thinking about using what’s out there,” he says, adding that, often, the area in which the data could really be useful is not necessarily the same as the one it’s being collected in.

The capacity to take a bird’s eye view, bringing together different sectors of the economy for everyone’s mutual benefit, is another advantage BT will point to as it positions itself for the Internet of Things.

Cisco to buy MaintenanceNet for $139m to bolster telecoms strategy

Cisco is buying MaintenanceNet for $139m

Cisco is buying MaintenanceNet for $139m

Cisco is looking to buy data analytics and business process automation specialist MaintenanceNet for $139m, the company announced this week. The networking giant said the move will help its partners capture more revenue from contract renewals, and may help strengthen its telecoms strategy.

MaintenanceNet offers data analytics and software that helps automate and manage the customer contract renewal process. It uses data analytics to aim special offers and new services at existing customers that are up for contract renewal in an automated fashion.

“This helps Cisco partners capture high-volume and low-dollar sales opportunities that may risk being overlooked. This streamlined process enables services contract opportunities to be pursued quickly and efficiently,” explained Debbie Dunnam, senior vice president of worldwide services sales at Cisco.

“MaintenanceNet will be joining Cisco’s Global Customer Success (GCS) organisation, a group dedicated to improving customer engagement and delivering a coordinated, end to end experience to our partners and customers. This acquisition is a critical component of our strategy for GCS to simplify and digitize our business processes.”

The move comes less than two weeks after Cisco paid $635m for OpenDNS, a move intended to strengthen its security services portfolio – with a particular view towards offering IoT-focused network security services.

Cisco said the MaintenanceNet purchase will enable it to further facilitate its partners’ businesses, and a segment one can imagine these kinds of capabilities being particularly relevant is telecoms, where Cisco has been working to make inroads with it Intercloud strategy – and where its business has struggled the most in recent quarters.

Telcos depend heavily on driving revenue growth through both new subscriptions and up-selling existing subscribers, not to mention keeping the subscriber attrition rate low, so anything Cisco can offer to help its partners (and itself, particularly as it goes to market with its own cloud services) achieve these goals will be a strategic imperative.

NXP: ‘Industry needs to ensure IoT is simple and secure’

Internet of Things devices need to be simple and secure if customers are to adopt

Internet of Things devices need to be simple and secure if customers are to adopt

The entire telecoms industry needs to focus on ensuring the IoT delivers real value to consumers, and the security and user simplicity of connected devices should be of paramount importance, said Jeff Fonseca, the regional sales director, Americas at chip vendor NXP in an interview with Telecoms.com.

As an NFC specialist whose customer case examples in the contactless payments space include the London Underground’s contactless travel, the badges at MWC, and several banks’ EMV cards, NXP is increasingly focusing on IoT. According to Fonseca, securing connected devices is something that has to happen for consumers to really get on board with the IoT.

“What we bring in terms of IoT is really the security. All the [secure] stuff we do in passports, all the stuff we do on bank cards, and secure payments, getting you securely onto trains, that type of secure technology, embedding that and infusing that into other categories like IoT [is on our agenda].”

But he said it is not yet clear what exactly is behind the much hyped term. “Honestly, IoT is a big word that I don’t know has a true definition of what’s going to be the one key thing that is IoT. There’s so many moving pieces and parts the difficulty is really unwrapping that, and then making sure we know where we need to be on the trajectory with the right players and partners.

“We need to have ways to execute upon very good security and connectivity that is simple for consumers to use, and that is scalable. It [IoT] shouldn’t be just a buzz word, it should actually have usable value for the consumer.”

Fonseca said there’s not much point in having numerous connected devices in the home unless there’s one common way to communicate with them. “You’re not gona have 10 different devices that all talk a different language in your home, that’s not gona scale in the IoT space. But if you have the ability to have a few devices that talk a similar language, then consumers start to see value from the perspective of managing your home with your smartphone, for example.”

But with having billions of devices connected to the internet come security implications, and Fonseca said ensuring consumers’ security is a key consideration. “How does that work, and how does that work securely? How do you take the cloud and connect it down to these end-point devices in your home and still manage them with your smartphone or your tablet.

“These are the difficult conversations we all have to have as an industry to move in that direction to make sure that in the end it’s all about the consumer, and making sure that there’s an extremely simple and usable product for them. Even though it’s complex underneath to do all this stuff that has to happen in IoT, the consumer doesn’t care, the consumer just wants it to work and they want it to be secure.”

At the MWC 2015 NXP was showcasing its product portfolio, which on top of the technology to secure bank cards and passports also includes solutions for connected car, wireless mobile charging, and ‘smart-audio’ solutions that enhance voice and call clarity based on information passed on by algorithms designed to recognise the environment from which the call is made. The firm has also developed wireless, magnetic inductance-based earbuds as part of a concept it calls ‘true mobility’.

At the beginning of the month NXP announced its plan to acquire competitor Freescale Semiconductor. “We are going to acquire them and the announcement so far has stated that part of that [acquisition] is this IoT convergence play,” Fonesca said. “Freescale is very strong in that category as well, and we’ll see some obvious synergies from taking what NXP has and from what they can bring to the table towards an IoT play.”

Visit the world’s largest & most comprehensive IoT event – Internet of Things World – this May