Category Archives: HIX

Xerox to Build Health Insurance Marketplace for Florida Health Choices

Florida Health Choices, a corporation established by the state to improve access to health care, has selected Xerox to administer its Insurance Marketplace, a program designed to give small business and eligible individuals more flexibility in finding affordable health insurance and other services. The nine-year contract is valued at $68 million.

With partner CHOICE Administrators Exchange Solutions, Xerox will provide a cloud-based Web portal and online plan selection tool to give consumers and employers more information when making health insurance selections. The solution preserves the benefits of employer-sponsored insurance and eases the administrative burden for small businesses.

“We’re designing and supporting programs that increase access to health coverage for consumers,” said Will Saunders, group president, Government Healthcare Solutions, Xerox. “The solution we create in Florida will serve citizens and small business owners and help position the state as a leader in establishing a competitive and voluntary health insurance marketplace for small employers.”

Xerox will also provide eligibility determination and enrollment management services for the program, and operate a customer contact center to share information on marketplace offerings. These services will help Florida Health Choices handle the massive amounts of information involved with the marketplace quickly, efficiently and securely.

“We need a partner who can get a fully functional marketplace setup that is designed to serve Floridians now and into the future – delivering on both our short and long-term goals,” said Aaron Bean, chairman, board of directors, Florida Health Choices. “We’re confident Xerox will support us in establishing our marketplace quickly, while helping us to increase healthcare access to small business employees – one of our key priorities.”

Xerox has more than 40 years of experience working with government health agencies to enhance the efficiency of health programs and help ensure the health of citizens.

Xerox, CHOICE Administrators Team to Deliver Health Insurance Exchanges for States


Xerox has formed an alliance with CHOICE Administrators Exchange Solutions in all 50 states to offer a comprehensive, secure, cloud-based Health Insurance Exchange (HIX) solution. States can begin implementing and customizing the solution today with confidence that the HIX will be fully operational for October 2013 enrollments and for January 2014 coverage effective dates, the deadlines set by the Patient Protection and Affordable Care Act.

“Our discussions with states show that the majority want to make health reform as state-specific as possible and to maintain control over their HIX rather than defaulting to the federal solution,” said Kevin Counihan, president, CHOICE Administrators Exchange Solutions. “As the certification deadline gets closer, it’s increasingly important for states to consider a comprehensive solution that doesn’t require building a product and allows time for customization. States can tailor their HIX solution developed by Xerox and CHOICE to meet the needs of their residents and small businesses and be sure their HIX is ready on time.”

CHOICE Administrators Exchange Solutions delivers the framework of the HIX Solution Suite, a software-as-a-service cloud-based platform, which allows participants to make informed enrollment decisions while providing their sponsoring employers the infrastructure to maintain affordable budgets. Xerox provides the business process and technology solutions to help states operating a HIX handle massive amounts of information quickly, efficiently and securely on behalf of millions of people.

“Xerox has more than 40 years of experience working with state governments,” said Kevin Walsh, vice president, Healthcare Eligibility and Insurance Exchange Services, Xerox. “Our expertise, knowledge of the marketplace and partnership with CHOICE positions us well to support the HIX design to increase access to health coverage for consumers.”