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Content Management, Enterprise content management, Microsoft SharePoint, SharePoint, Video

RAMP Announces MediaCloud Video Content Platform for SharePoint

RAMP announced today at the SharePoint Conference 2012 in Las Vegas the launch of MediaCloud™ for Microsoft® SharePoint®. RAMP’s MediaCloud for SharePoint combines RAMP’s award-winning solution for ingesting, indexing and publishing audio and video content with the largest enterprise content management platform in the world. Enterprise customers are now able to leverage SharePoint’s powerful collaboration and content management capabilities to publish, manage, and search audio and video content. Specific features of MediaCloud for SharePoint include:

  • Secure, cloud-based storage, transcoding, tagging, and streaming of
    video content to minimize IT complexity and cost.
  • Tight integration of video with SharePoint’s collaboration, content,
    search, and social features to increase the exposure and value of
    video across these core capabilities.
  • Comprehensive SharePoint web parts for integrated video search and
    video player for easy deployment and publishing of video content
    experiences.
  • Unique, patented technology to automate transcription and metadata
    generation on video content.
  • Deep in-video search and interactive video playback, enhancing
    discovery and engagement of video.

“Gartner has seen an explosion of interest from enterprises seeking to publish and manage video content as video becomes a ubiquitous form of communication,” according to Whit Andrews, Vice President at Garter Research. “The ability to leverage existing investments in collaboration and content management platforms such as Microsoft SharePoint is a critical factor in the ability to manage video at scale and cost effectively.”

“We are excited to build on our experience and success in managing large scale video requirements in the media industry to solve similar kinds of problems and opportunities now facing large enterprises,” said Tom Wilde, CEO RAMP. “Video is a complex and powerful medium, and our unique capabilities, combined with SharePoint’s expansive customer base give us a huge advantage in delivering value to a new set of customers.”


Business Processes, Intuit, Intuit QuickBase, iPad, Mobile, QuickBase

Intuit’s QuickBase Goes Mobile

Image representing QuickBase as depicted in Cr...

QuickBase from Intuit Inc. now enables information workers to  build and  deploy QuickBase applications across tablets, smartphones and desktop computers.

QuickBase is a cloud platform that empowers do-it-yourself workers (DIYers) to create their own applications and solutions that improve productivity. It’s easy to use so anyone can create custom, collaborative business applications with no coding knowledge needed. DIYers have built more than 3 million QuickBase applications since the platform launched in 2002.

Intuit refreshed QuickBase to make it even easier to build and access apps with user experiences designed specifically for desktop computers, tablets and smartphones. A simplified design, enhanced search and reporting functionality, and a more intuitive navigation make QuickBase easier to learn and to use on desktop computers. A mobile version of QuickBase.com enables tablet users to create new or improve existing apps, and smartphone users to access their mobile business apps on the go.

A September 2012 survey from QuickBase found that information workers aren’t satisfied with today’s off-the-shelf options.

  • 53 percent said they would build their own mobile app if they could do
    so easily.
  • 33 percent of respondents said the mobile apps they’re using are not
    currently meeting their needs. Nearly all (95 percent) said they
    obtained their mobile apps from IT or purchased them from an online
    app store.
  • 76 percent cited the inability to write code or lack of approval from
    IT as reasons that would keep them from developing their own apps.
  • 40 percent would build apps that serve business management and
    collaboration functions.

“The fast and accelerating pace of business today requires enterprise employees to work dynamically, solving problems as they surface, at times on the go,” said Allison Mnookin, vice president and general manager of Intuit QuickBase. “They need tools that are easy to use, collaborative and help their teams get their jobs done faster. They need applications that solve their teams’ unique workflows and that can flex, scale, and evolve as their needs morph.

“Mobile enterprise apps on the market today don’t meet these needs well; they either solve problems with a one-size-fits-all approach or require IT resources to develop expensive custom solutions.”

QuickBase solves this need by enabling DIYers to build applications once and deploy them across any desktop or mobile device. The QuickBase platform offers unique benefits that include:

  • Empowering enterprise workers to build business apps on their own,
    reducing the IT development backlog and reducing development cycles
    from months to days.
  • Providing hundreds of templates that solve problems instantly and
    jumpstart the solution for complex apps, making it easier to address
    any business problem.
  • Offering robust permission controls to determine who accesses or edits
    specific data or the application itself.
  • Making app development collaborative and iterative so teams can modify
    their work to meet their evolving needs.
  • Interconnecting QuickBase apps to bring data together in one place,
    improving productivity and the quality of business insights, while
    reducing high costs associated with managing a patchwork of solutions
    from different providers.

“Our business lives in QuickBase,” said Will Wieder, chief information officer of Ministry Health Care in Appleton, Wisc. “We manage everything from meeting agendas to plans to IT projects across thousands of QuickBase applications.

“It’s our personal Swiss Army knife. QuickBase prepares us to address the changing needs of our teams’ work with custom solutions. The new mobile capability helps traveling members of the team stay productive, especially those who have ditched their PCs in favor of iPads and other mobile devices.”in the United States and other countries.


Actuate Corporation, ActuateOne, Business Intelligence, Customer Relationship Management

Actuate Offers ActuateOne for Customer Communications Management

 

Image representing Actuate as depicted in Crun...

Actuate Corporation today announced ActuateOne® for Customer Communications Management (CCM), an integrated solution for top-tier organizations to design, process, store and deliver high-volume customer communications, including account statements, policies, and bills. ActuateOne for CCM is the first in a series of solutions based on the BIRT iHub, a next generation solution deployment framework for delivering applications that keep end-users up to date on the insights they need – where and when they are needed.

“ActuateOne for CCM is designed to give organizations ultimate flexibility to integrate individual components within their existing infrastructures, or to deploy the complete solution to manage their enterprise customer communications,” said Steve Jones, Vice President and General Manager, Actuate Xenos Group. “With the solution, organizations are now able to aggregate customer data for campaign analysis, create targeted customer communications and deliver them to customers through their desired channels, via print and mail or digital channels on desktop or mobile devices.”

“In Customer Communications Management, as with other information management environments, awareness of the entire CCM process tends to be fragmented and limited to an individual’s specific area of focus,” said John Mancini, President at AIIM International. “When information managers don’t have a sense of how the entire Customer Communications process fits together, it limits their ability to make optimal decisions, plus they waste an inordinate amount of resources trying to integrate technologies and processes. What are needed are end-to-end technologies that enable CCM to be understood across data acquisition, content composition, processing, archiving and delivery.”

Within an integrated ActuateOne for CCM environment, organizations can:

  • Build market-driven and customer targeted strategies: With
    sophisticated data acquisition, data mining and analytics,
    organizations can freely analyze customer data. Marketers can identify
    market-specific insights and create targeted communications.
    Communications can be defined to insert directed trans-promo, next
    best offers and targeted marketing messages tailored to each targeted
    customer segment.
  • Compose and create targeted customer communications: With
    end-to-end document composition using BIRT, ActuateOne for CCM
    simplifies the creation of customer communications. Taking raw data
    from varying data sources, the solution creates targeted and
    personalized customer communications for both modern-interactive and
    traditional-print delivery. Through the use of definable templates
    organizations can quickly create customer communications with
    organizational branding, customer data and personalized marketing
    messages.
  • Automate and manage customer communications: With leading
    document processing and transformation capabilities, ActuateOne for
    CCM easily stays on top of data deluge and the process complexity that
    accompanies it. The solution simplifies the processes involved in
    managing disparate systems and applications by managing the end-to-end
    communications process, from data acquisition to analysis,
    composition, archive and delivery to end consumers for print and
    electronic consumption. With the ability to define and automate
    business processes, ActuateOne for CCM enables administrators to
    control, log and audit the entire communications process.
  • Securely Store Customer Communications: Using state-of-the-art
    electronic archiving, ActuateOne for CCM addresses a key challenge
    faced by today’s IT personnel – to efficiently store and retrieve
    documents for numerous business purposes, ranging from business
    analytics to online presentment to regulatory compliance. The solution
    provides efficient search and retrieval and enables the retention and
    disposition to satisfy industry-specific regulatory requirements. With
    a built-in audit, logging and reports, ActuateOne for CCM provides a
    360° system view, letting administrators identify potential concerns
    before they become performance bottlenecks.
  • Delivering content where it’s needed, when it’s needed: With
    its electronic, multi-channel delivery architecture, ActuateOne for
    CCM facilitates secure internal and external access of customer
    communications, enabling organizations to efficiently deliver content
    to internal users and external customers. By using ActuateOne for
    CCM’s ability to leverage a single composition design, only a single
    format is required to enable delivery for print, web, mobile and touch
    enabled devices.
  • Enrich customer-facing applications: With the ability to build
    or integrate with application portals and dashboards, ActuateOne for
    CCM enables organizations to share useful information such as
    insurance policies, service specifications and billing details to
    enrich the individual customer experience. The solution connects
    customer-facing applications with relevant content to increase
    application functionality by delivering communications in traditional
    static formats like PDF for simple statement review, as well as
    interactive formats that allow users to analyze, aggregate, manipulate
    and graph data within the customer-facing application.


Authentication, Microsoft Office 365, Swivel Secure, Virtual Private Network

Swivel Secure launches in North America

Swivel Secure, a provider of tokenless authentication technology that is capable of securing Microsoft Office 365 as well as other cloud and virtual private network (VPN) remote access solutions, announced its expansion into North America and the opening of its first office in Seattle, Washington.

Swivel Secure is a UK network security solutions provider that has pioneered the development of tokenless, multi-factor authentication technology. The Swivel authentication platform, first launched in 2003, is now used in over 35 countries by governments and global enterprises in a range of sectors including healthcare, pharmaceuticals and logistics as well as in hundreds of smaller businesses around the world.

Swivel’s strategic entry into North America marks the launch of an aggressive channel expansion programme targeting value added resellers (VARs) in the Washington State area and beyond.

“The market for tokenless authentication is growing rapidly as US businesses start to take cloud solutions seriously,” comments Fraser Thomas, VP International, Swivel Secure, who is spearheading the US expansion and VAR recruitment programme. “Given that Swivel is an approved tokenless provider for Microsoft Office 365, a Swivel partnership will enable VARs to offer a compelling remote access proposition for businesses that are migrating to the cloud, together with those that are employing more traditional VPN solutions.”

The unauthorised access of sensitive corporate data is one of the biggest fear factors holding businesses back from migrating to the cloud. Securing a corporate infrastructure with multi-factor authentication means that business owners can be assured that only permitted individuals will be able to gain access to their corporate systems.


B & L, Business Processes, Metalcaster, Partnerships, Progress

B & L, Progress Software Partner to Deliver Cloud-Based ERP for Metalcasters

Progress Software Corporation announced that B&L Information Systems, developers of metalcasting-specific ERP software, has successfully transformed its Odyssey ERP offering to a Software as a Service (SaaS) model with the help of the Progress® OpenEdge® product.

B&L’s Odyssey software provides foundries and die casters with precise and timely information to balance customer satisfaction, operational efficiencies and profitability. With the help of Progress Software, B&L transformed its traditional ERP software to a SaaS model and doubled its close rate for the application. The Odyssey SaaS application offering outsold the traditional model by 300% in the first year and has seen a revenue increase of 880% since 2009. The SaaS model has enabled B&L to spend more time on site with customers instead of keeping up backend systems.

The Progress OpenEdge platform helps Progress’ Independent Software Vendors (ISVs) Partners build dynamic, business process-enabled applications for secure deployment across any platform, any mobile device and any Cloud. The OpenEdge platform has evolved over the last 30 years incorporating new technologies such as multi-tenancy, data encryption and auditing, security and compliance and user-interface flexibility.

“Progress has given B&L the resources and support needed to grow our business beyond expectations,” said Matthew Gacek, vice president of Business Development for B&L Information Systems. “A major benefit for us was the Progress SaaS Empowerment Program, which helped B&L develop a business plan, determine costs, and market our applications. Progress’ tools, market intelligence and expertise are unmatched by any other provider we’ve looked into.”

Gacek continues: “Progress has allowed us to do two things very well. First, they have given us a rock solid platform to work with which means no crashes or downtime – that’s critical in our industry. Generally, our customers are smaller, privately held firms. They don’t have resources for a formal IT department. The Progress OpenEdge product has empowered us to give them a product that does not require a vast amount of maintenance resources, which, in turn, allows us to help them improve their bottom line.”

“Progress has always strived to provide our partners with the information and services needed for market success,” said Kimberly King, vice president, Global Partners and Channels for Progress Software. “It’s great to see that our Empowerment Program played a key role in growing B&L’s business, and our OpenEdge platform continues to provide loyal partners, like B&L, with new opportunities to drive their business forward.”


NCR Corporation, Telecommunications Industry, Tools

NCR Introduces Cloud-based Managed IT Domain Service for Telecom Carriers

NCR Corporation today launched Managed IT Domain Services, a managed service for telecommunications carriers and technology manufacturers (OEMs), which enables support for remote monitoring and management of enterprise customers’ IT domains, through cloud-based IT infrastructures.

The total service supports applications, cloud, network/WAN, security, server, storage and virtualization. More than 3,000 products from many leading networking and IT vendors can be managed. Components include a network operations center, which will monitor, identify and resolve IT infrastructure irregularities, a service desk for end-to-end incident management and a self-service portal for customers to track the real-time status of their managed environment and view key performance indicators and other metrics.

“Many CIOs today are transitioning business functions into the cloud to realize cost-savings, increase productivity and reinvent business agility,” said Nadine Routhier, vice president, NCR Telecommunications and Technology. “We’re creating exceptional value for telecom and OEM’s companies by enabling them to quickly and cost-effectively scale to meet growing demand for cloud-based services, without making extensive capital investments.”

Sophisticated configuration management and analytics tools are also included in the service to maximize network availability and reduce on-site support costs, including remote restoration and updates to managed devices. NCR research shows that 98 percent of availability issues identified through the service can be resolved remotely, and resolution time can be reduced by up to 60 percent versus traditional on-site support. Network operational data is also continuously analyzed in order to provide proactive recommendations to further enhance availability and up-time, which is critical to the success of enterprise cloud computing initiatives.


Adaptive Computing, Tools

Moab Cloud Suite 7.2 Speeds Cloud Deployment

 

Image representing Adaptive Computing as depic...

Adaptive Computing today announced the release of Moab Cloud Suite 7.2. Now Moab Cloud Suite provides improved time to cloud deployment offering out-of-the-box integration with existing infrastructure, minimizing system upgrades by leveraging existing investments. It also enables IT departments to more easily meet the needs of different organizational groups by streamlining tasks with a new dashboard portal and automating budget allocation.

Moab facilitates the deployment of private clouds by optimizing existing infrastructure components to make the most of current investments. It integrates easily with virtualization, management and other cloud platforms, such as the new VMware Center connector (Moab Cloud Suite vCenter Connector), HP Cloud Services Automation Connector (HP CSA) and more (to be released soon).

Moab Cloud Suite vCenter Connector enables the metrics of virtualized resources to be utilized to drive Moab automation and optimization policies for the cloud environment. This extends the value of the customer’s existing VMware investments. Vendor lock-in is also avoided as other hypervisor and management tool metrics can also be leveraged for cloud management and policies through extensible Moab Web Services.

Moab Cloud Suite HP CSA Connector allows Moab’s patented intelligence engine policies to optimize service placement and performance while maximizing utilization as part of the HP CSA cloud solution. This connector is currently available through HP and HP partners.

The streamlined dashboard portal enables users and admins to be more productive by grouping the needed data views and management actions together for common tasks so they can be accomplished quicker and easier. Key subjects are listed with every relevant action in easy-to-navigate panes, and dashboard filters allowing multiple filtering options to speed common cloud requests and status tasks. In addition, dashboards now show more actionable data, summarized in a comprehensible at-a-glance format with improved data list views and one-click drill downs on almost any data item. These new dashboard features give admins aggregate and summarized data to provide a better overall picture of their current cloud conditions.


DataDirect, Enterprise Service Bus, Progress, Tools

Progress Software Offers DataDirect Cloud Connectivity Management Service

Progress Software Corporation today announced it’s offering a beta program of the DataDirect® Cloud service. The new SaaS-based connection management service is a key step in the company’s mission to help organizations create, run and connect to the world’s best business applications. The cloud connectivity service enables simplified SQL access to a broad spectrum of cloud-based data sources through a single standards-based interface.

Cloud is reshaping the way organizations build and deploy software and enabling the next generation of ISVs and applications to be built in less time, at less cost, all the while increasing application scalability and resilience. With the acknowledged value of cloud, there’s been an explosion of new data sources in the cloud such as SaaS CRM, Social Network Feeds, and SaaS ERP. Organizations seeking to unlock the data in these sources need an easy way to connect to them. Point-to-point connectivity might be available through a proprietary web service, but creating unique access calls that conform to multiple APIs is unwieldy and complex. The multitude of different API’s as well as their various versions is making applications too complex to maintain.

Connectivity-as-a-Service provides standards-based SQL access to cloud data without requiring customized interfaces or new libraries to learn. It executes the SQL query against the appropriate cloud data source, managing all of the complexity, API’s, and versioning itself so that the application does not have to.

The DataDirect Cloud offering provides:

  • A single ODBC and JDBC driver based on the DataDirect premium driver
    technology that plugs into almost any 3rd party application
    suite (i.e., Business Intelligence, Enterprise Service Bus, Business
    Process Management Suites, Data Integration ETL, Java EE)
  • Real-time SQL access to a broad spectrum of data sources through a
    connectivity management service that resides in the cloud
  • Web based query development tools that allow interaction with SaaS
    data without any on-premise software required
  • Elastic scalability suitable for the most demanding data access needs
  • Specifically for ISVs, the ability to distribute the DataDirect Cloud
    OEM driver “in the box” and support a broad array of data sources that
    will be updated and expanded regularly without having to redeploy to
    on premise installations.


Android, Mobile

Basware Launches Enhanced Mobile App for Purchase-to-Pay

Basware, a provider of e-invoicing and purchase-to-pay solutions, has today announced the availability of Basware Mobile 1.2, bringing the processing of purchase requisitions into its native apps for iOS and Android powered smartphones and tablets.

As workers become increasingly mobile and accustomed to social collaboration, employees expect to be able to access and interact with core business processes and data on the move in order to maximize productivity. Basware Mobile 1.2 delivers a comprehensive purchase-to-pay mobile application to enable users to review, approve and reject invoices and purchase requisitions while on the move. Basware helps businesses further speed up the review and approval cycles of invoice and requisition processing, through the full automation of procurement and accounts payable processes, coupled with the delivery of anywhere, anytime access to processes and data through browser, tablet and smartphone apps.

On 29th February 2012, Basware launched Alusta, a cloud-based platform for business-to-business transaction collaboration. Basware Mobile 1.2 is an enhancement to the mobility function of Alusta, adding purchase requisitions to invoices already supported within in the mobile app. Basware Mobile is fully optimized for all smartphone and tablet devices including mobile web, Android and iOS platforms. It is also designed to allow social collaboration in an enterprise solution.