Archivo de la etiqueta: cloud

Cisco, Deutsche Telekom, Financial Results, John Chambers, Kelly Kramer, News & Analysis, telstra

Cisco Q3: Enterprise shines while service provider biz struggles

mayo 14, 2015 Business Cloud News

Cisco said it enterprise business is looking strong but service provider segment still sees challenges

Cisco reported third quarter 2015 revenues of $12.1bn this week, just over 5 per cent what it raked in during the same quarter last year. In a call with analysts this week Cisco execs said the company sees continued growth in its enterprise segment, but its service provider business continue to struggle.

Revenue for the first nine months of fiscal 2015 was $36.3bn, up from $34.8bn for the first nine months of fiscal 2014.

Kelly Kramer, Cisco executive vice president and chief financial officer said the company saw a good balance across its portfolio, with its enterprise segment looking fairly strong, much like the previous quarter.

UCS revenues for the quarter were $3bn, which is sequentially flat but a 30 per cent year-on-year increase, and the company said its seeing growth in its converged infrastructure offerings (those co-developed with VCE and IBM). Its cloud revenues grew 11 per cent year-on-year, mostly on growth in its conferencing cloud software.

In a call with analysts this week Cisco chairman and chief executive John Chambers said the company is seeing better performance in its enterprise segment than its server provider business – hindered in part by an industry-wide slowdown in spending seen over the past few quarters now.

“In enterprise, the shift to selling outcomes, not products, is resulting in larger opportunities and dramatic increases in pipeline. In US enterprise, for example, the value of our pipeline of deals over $1 million increased approximately 60 per cent year-over-year, with the average deal size up over 30 per cent,” he said.

“We are managing continued challenges in our service provider business, which declined 7 per cent, as global service provider capex remained under pressure and industry consolidation continues. We believe the organisational changes we have made in our global service provider organisation are working, and we are very focused on growing our share of wallet.”

“We are managing continued challenges in our service provider business, which declined 7%, as global service provider CapEx remained under pressure and industry consolidation continues. We believe the organizational changes we have made in our global service provider organization are working, and we are very focused on growing our share of wallet”

Chambers also said Cisco’s intercloud strategy announced last year will kick into “phase 2” shortly, and while he declined to specifically outline what that entails he did shed some light on the programme’s challenges in its bid get other service providers on board with it.

“The pieces that we were missing was how do you go into this new environment where each of these “public clouds in clouds” are separate? And you have to be on different vendors or different companies’ tech to have the ability to go into it. So what we’re looking at first is an architecture and it cements our relationships in service providers. And then it really comes through to how you monetise it over time.”

“This will just take time to monetize, but the effect we see indirectly is already huge when you talk about a Deutsche Telekom or a Telstra and our relationships with those,” he added.

applications, Cloud computing, Featured, transformation services

If You Could Transform Your IT Strategy, Would You?

abril 16, 2015 GreenPages Blog

As you may know, GreenPages recently launched our Transformation Services Group, a new practice dedicated to providing customers with the agility, flexibility and innovation they need to compete in the modern era of cloud computing.

This move was designed to allow us to help companies think beyond the near-term and to cast a vision for the business. As we look at the market, we see a need to help organizations take a more revolutionary and accelerated approach to embracing what we call “New World” IT architectures. While this is something we have been helping companies with for many years, we now believe that this is a logical evolution of our business that builds on our legacy of delivering high quality and competency deploying advanced virtualization and cloud solutions.

When we think about some of the great work we have done over the years, many examples come to mind. One of these is a complex project we completed for The Channel Company, that helped them truly transform their business. Coming off a management buyout from its parent company, UBM, The Channel Company was tasked with having to migrate off the parent company’s centralized IT infrastructure under a very tight timeline.

Faced with this situation, the company was presented with a very compelling question: “If you had the opportunity to start from scratch, to transform your IT department, resources and strategy what would you do?”

Essentially, as a result of their situation, The Channel Company had the opportunity to leapfrog traditional approaches. They had the opportunity to become more agile, and more responsive. And, more importantly, they took it!

As opposed to simply moving to a traditional baseline on-prem solution, The Channel Company saw this as an opportunity to fundamentally rethink its entire IT strategy and chose GreenPages to help lead them through the process.

Through a systematic approach and advanced methodology, we were able to help The Channel Company achieve its aggressive objectives. Specifically, in less than six months, we led a transformation project that entailed the installation of new applications, and a migration of the company’s entire infrastructure to the cloud. This included moving six independent office locations from a shared infrastructure to a brand-new cloud platform supporting their employees, as well as new cloud-based office and ERP applications.

In addition to achieving the independence and technical autonomy The Channel Company needed, the savings benefits and operational efficiencies achieved were truly transformational from a business standpoint.

It is these types of success stories that drove us to formalize our Transformation Services Group. We have seen first-hand the benefits that organizations can achieve by transforming inflexible siloed IT environments into agile organizations, and we’re proud to be able to offer the expertise and end-to-end capabilities required to help customers achieve true business transformation.

In our view, the need for business agility and innovation has never been greater. The question is no longer “is transformation necessary?” but rather “if you had the opportunity to start from scratch and achieve business transformation, would you take it?”

If you’re interested in hearing more about how GreenPages has helped companies like The Channel Company transform their IT operations, please reach out.

By Ron Dupler, CEO

advanced virtualization, Cloud computing, Featured, transformation services

Launching GreenPages’ Transformation Services Group

abril 14, 2015 GreenPages Blog

I am excited to announce that today, with the launch of GreenPages’ Transformation Services Group, GreenPages took a major step in the continuing evolution of our company. This evolution was done for one reason, and one reason only –to meet the needs of our customers as they strive to compete in today’s rapidly-changing business and technology environment.

GreenPages’ new Transformation Services Group is a practice dedicated to providing customers with the agility, flexibility and innovation they need to compete in the modern era of cloud computing. We see the establishment of this focused practice area as a way to help clients take a revolutionary, accelerated approach to standing up New World, Modern IT architectures and service delivery models that enable business agility and innovation.

Disrupt or be Disrupted

With each day’s latest business headlines we learn of new ‘up-start’ companies that are finding a new way to compete in what was once a mature market. You know the names – its Uber, it’s Airbnb. These companies have found a way to leverage advanced technologies as a strategic weapon and were able to completely turn existing industries on their heads without even owning cabs or hotels (respectively).

How’d they do it? They were agile enough from a business standpoint to understand the disruptive force that technology can play, and they were fortunate enough not to be encumbered by existing infrastructure, policies and procedures. While these companies clearly were smart and innovative, they were also fortunate — they had a blank slate and could start from scratch with an offensive game plan capable of delivering value to customers in new ways.

These market disrupters share the benefit of not being encumbered by legacy technologies, platforms and processes and as a result, are out-performing and executing their larger competitors. These companies were born to be agile organizations capable of “turning on a dime” when their competitors could not.

To compete effectively in today’s environment, every company needs to find a way to become more agile. Business leaders have the choice, play defense and respond to disruption, or play offense and become the disruptor. The need for business agility has never been greater. To support this needed agility and innovation, enterprises need nimble, agile IT platforms, as legacy platforms cannot meet this need.

If it were just about technology, modernizing IT would be a more straightforward situation, but it’s about more than that. This is more than a technology problem. This is a people and process problem. It’s about command, control and compliance… Needless to say, “high velocity change” is no walk in the park.

Fortunately, helping companies achieve transformational change is something we have been doing for many years and is an area where we have deep domain expertise. Throughout our history as a company, we have become adept at guiding companies through IT and business transformation. What we are doing today is formalizing this expertise—which has been forged working with our customers in the trenches and in the boardrooms—into a unique Transformation Services practice. Transformation Services represents the next logical evolution of GreenPages and builds on our prior legacy of high quality and competency deploying advanced virtualization and cloud solutions.

Our Approach

We have always believed that while many companies face similar challenges, no two scenarios are identical. Through our more than 20 years of experience we have established a methodology that we use in each engagement, regardless of the challenge, that allows us to identify the best solution for each customer, drive organizational and technical change, and create positive outcomes for the business.

We hope that you share our excitement about this unique moment in the IT industry and our continued evolution as a company. We all know that technology can produce tangible benefits, but sometimes the road to deployment can be daunting. Transformation Services was founded to ensure our customers are able to successfully navigate that road with agility and velocity.

If you’re interested in learning more about our new Transformation Services Group, please reach out!

By Ron Dupler, CEO

Cloud computing, Featured, Microsoft, Windows Server 2003

Upcoming Live Events – Windows Server 2003…Does the Cloud Make Sense for Your Migration?

marzo 19, 2015 GreenPages Blog

I just wanted to take a quick minute to let the readers of our blog know that GreenPages is holding a series of live events around migrating Windows Server 2003 Workloads. The events are free and will be held in Cambridge, MA, Portland, ME, Tampa, FL, and Alpharetta, GA. David Barter, our Practice Manager of Microsoft Technologies, will be hosting the events.

We decided to put these events together because of the impact Windows Server 2003 End-of-Life is having on IT professionals across the globe. As you are probably already aware, the End-of-Life date is July 14th. Needless to say, that is coming up pretty quickly. There are perceived, and often real, challenges involved in upgrading applications. However, there are some serious drawbacks if you do not migrate. First, no new updates will be developed or released after end of support. Not migrating could also cause compliance issues for various regulatory and industry standards. Furthermore, staying put will cost more in the end. Maintenance costs for outdated hardware will increase and there will be additional costs for security measures that need to be taken.

On the flip side, benefits of migrating include reducing operational costs and increasing efficiencies, improving employee productivity, the ability to be cloud ready, and increasing business agility. There are different paths you can take, such as migrating to Windows Server 2012, Azure, or Office 365 as an individual product or as a Platform as a Service.

During the events, David will cover:

Developing an action plan and ways Azure and Office 365 can be part of it.
Potential migration pitfalls
Determining which applications will run “as is” on new platforms and which won’t
The areas of your infrastructure that will be affected by End of Life.
Examples of GreenPages’ customers going to the cloud, including how they approached the decision process and what their experiences were like.

You can register here. If there isn’t an event near you but you’re interested in learning more on the topic, I would highly recommend downloading David’s whitepaper. These should be great events (plus you get a free lunch and entered to win an Xbox One)! Below is some more information on event locations.

Portland, Maine

March 26th from 10am-11am at the Portland Harbor Hotel

Tampa, Florida

April 1st from 10am-2pm at the Microsoft Campus

Alpharetta, Georgia

April 2nd from 10am-2pm at the Microsoft Campus

Cambridge, Massachusetts

April 7th from 10am-2pm at the Microsoft Campus

If you have any specific questions about event logistics, feel free to reach out to Kelsey Barrett, our Marketing and Event Coordinator.

By Ben Stephenson, Emerging Media Specialist

App Dev, CIO Focus Interview, Featured, hybrid cloud, IT Management

CIO Focus Interview: Kevin Hall, GreenPages-LogicsOne

marzo 6, 2015 GreenPages Blog

For this segment of our CIO Focus Interview Series, I sat down with our CIO and Managing Director, Kevin Hall. Kevin has an extremely unique perspective as he serves as GreenPages’ CIO as well as the Managing Director of our customer facing Professional Services and Managed Services divisions.

Ben: Can you give me some background on your IT experience?

Kevin: I’ve been a CIO for 17+ years holding roles in both consulting organizations and roles overseeing internal IT. The position I have at GreenPages is very interesting because I am both a Managing Partner of our services business and the CIO of our organization. This is the first time I have held both jobs at the same time in one company

Ben: What are your primary responsibilities for each part of your role then?

Kevin: As CIO, I’m responsible for all aspects of information services. This includes both traditional data center functions, engineering functions, operations functions, and app dev functions. As Managing Director I am responsible for our Professional Services and Managed Services divisions. These divisions provide help to our customers on the same sorts of projects that I am undertaking as CIO.

Ben: Does it help you being in this unique position? Does it allow you to get a better understanding of what GreenPages’ customers are looking for since you experience the same challenges as CIO?

Kevin: Yes, I think it is definitely an advantage. The CIO role is crucial in this era. It has certainly been a challenging job for a long time, and that has magnified in recent years because of the fundamental shift and explosion of the capabilities available to modern day CIOs. Because I am in this rather crazy position, it does help me understand the needs of our customers better. If I was just on the consulting side of the house, I’m not sure I could fully understand or appreciate how difficult some of the choices CIOs are faced with are. I can relate to that feeling of being blocked or trapped because I’ve experienced it. The good news is our CTO and Architects provide real world lessons right here at home for both myself and our IT Director.

Interestingly enough, on the services side of my role, in both the Professional Services and Managed Services division, we are entering our 3^rd year of effort to realign those divisions in a way that helps CIOs solve those same demanding needs that I am facing. We’re currently helping companies with pure cloud, hybrid cloud and traditional approaches to information services. I’m both a provider of our services to other organizations as well as a customer of those services. Our internal IT team is actually a customer of our Professional and Managed Services division. We use our CMaaS platform to manage and operate our computing platforms internally. We also use the same help desk team our customers do. Furthermore, we use various architects and engineers that serve our customers to help us with internal projects. For example, we have recently engaged our client-facing App Dev team to help GreenPages reimagine our internal Business Intelligence systems and are underway on developing our next generation BI tools and capabilities. Another example would be a project we recently completed to look at our networking and security infrastructure in order to be prepared to move workloads from on-prem or colo facilities to the cloud. We had to add additional capabilities to our network and went out and got the SOC 2 Type 2 certification which really speaks to the importance we place on security. What I love about working here is that we don’t just talk about hybrid cloud; we are actively and successfully using those models for our own business.

Ben: What are some of your goals for 2015?

Kevin: On the internal IT side, I’m engaged, like many of my colleagues around the globe, on assessing what the new computing paradigm means for our organization. We’re embarked in looking at every aspect of our environment along with our ability to deliver services to the GreenPages’ organization. Our goal is to figure out a way to do this in a cost effective, scalable, and flexible way that meets the needs of our organization.

Ben: Any interesting projects you have going on right now?

Kevin: As we assess our workloads and start trying to understand what the best execution venues for those workloads are, it’s become pretty clear that we are going to be using more than a single venue. For example, one big execution venue for us is VMware’s vCloud Air. We have some workloads that are excellent candidates for that venue. Other workloads are great fits for Microsoft Azure. We have some initiatives, like the BI project, that are going to be an open source project. We’ll be utilizing things like Docker and Hadoop that are most likely going to be highly optimized around Amazon’s capabilities. This is giving me insight into the notion that there are many different capabilities between clouds. The important thing is to make sure every workload is optimized for the right cloud. This is an important ongoing exercise for us in 2015.

Ben: Which area of IT would you say interests you the most?

Kevin: What interests me most about IT is the organizational aspect. How do you organize in a way that creates value for the company? How do you prioritize in terms of people, process and technology? For me, it’s not about one particular aspect; it’s about the entire program and how it all functions.

Ben: What are you looking forward to in 2015 from a technology perspective?

Kevin: I’m really looking forward to our annual Summit event in August. I think it is going to be the best one yet. If you look back several years ago, very few attendees raised their hand when asked if they thought the cloud was real. Last year, most of the hands in the room went up. What will make it especially interesting this year is that we have many customers deeply involved with these types of projects. Four years ago the only option was to sit and listen to presentations, but now our customers will have the opportunity to talk to their peers about how they are actually going about doing cloud. It will be a great event and a fantastic learning opportunity.

Are you looking for more information around the transformation of corporate IT? Download this eBook from our Director of Cloud Services John Dixon to learn more!

By Ben Stephenson, Emerging Media Specialist

Cloud computing, Featured, vCloud Air, VMware

VMware’s Partnership with Google: vCloud Air & the Google Cloud Platform

febrero 13, 2015 GreenPages Blog

Following on from Chris Ward’s excellent blog coming out of VMware PEX 2015, I wanted to add some details to the recent VMware announcement (January 29, 2015) to partner with Google to “deliver greater enterprise access to public cloud services” via a combination of VMware vCloud Air and the Google Cloud Platform.

For those who are unfamiliar, vCloud Air (formally VMware vCloud Hybrid Service or vCHS) is a public Infrastructure-as-a-Service (IaaS) cloud platform built on the same traditional VMware vSphere we are all used to but managed 24/7 by VMware and their public cloud partners. vCloud Air offers services such as infrastructure, disaster recovery and backups, and allows you to extend both your network and workloads from traditional on-premise to the cloud with relative ease.

For some time now, Google has offered broad cloud platform services in the following categories, but as part of the first wave of integration into the vCloud Air space, only the highlighted sub-set of (4) Google Cloud Platform services will be made available to existing VMware vCloud Air customers, using a PAYG consumption model:

Compute (no current/planned integration points)

Storage
- Cloud Storage – Google’s distributed low-cost object storage service
- Cloud Datastore – Google’s schema-less, document-based NoSQL database service with automatic scale and full transactional integrity.

Networking
- Cloud DNS – A globally distributed low-latency DNS service

Big Data
- BigQuery – A real-time big data analytics service suitable for running ad-hoc BI queries across billions of data points in seconds.

Services (no current/planned integration points)

Management (no current/planned integration points)

Additionally, while Google offers their own management framework, there are some rumors that the partnership could eventually mature to include integration with VMware’s own vRealize Operations management solution. This will most likely be offered via VMware’s vRealize Air platform (in beta), which currently offers both Automation and Compliance programs. To quote our CTO, Chris Ward, “VMware vRealize Air checks a lot of boxes for customers of all sizes seeking multi-vendor, multi-cloud provisioning and management of their infrastructure services.

Industry experts, including GreenPages, Forrester and Gartner, are calling this partnership a big “win” for VMware customers, especially enterprise customers. This relationship will help to truly legitimize not only the cloud, but also the place of the enterprise customer in the cloud. Specifically, it will allow enterprise customers who are looking for broader database, analytics, and storage options and support, beyond the current vCloud Air portfolio, to find a suitable and scalable landing place for their applications and workloads. This will build on vCloud Air’s current support for over 5,000 applications and over 90 operating systems.

This is also a strong move for both VMware and Google. This relationship will give Google much needed enterprise IT exposure, something that VMware has deep roots in, and accelerates VMware’s ability to offer tools to manage a public cloud, an area in which Google has developed a global dominate position.

As with the vSphere 6 announcement, there is no “official” release date, but rumors are suggesting everything from the “first half of 2015” to availability “later this year.” Additionally, VMware had no details to share around pricing, but as soon as we know more and have had a chance to sample the integration ourselves, we will share more details. However, if history is anything to go by we should likely expect something in place by VMworld 2015.

If you have any questions or would like any additional details around this new partnership, email us at socialmedia@greenpages.com

By Tim Cook, Practice Manager, Advanced Virtualization

applications, Cloud computing, Featured, IT services, ITIL

5 Ways to Understand Your Applications and IT Services

febrero 3, 2015 John Dixon

How do you view your organization’s applications and IT services? At GreenPages, we often suggest that organizations begin to conceptualize IT services as corporate IT evolves from a technology provider to an innovation center. Now, there are ways to establish and maintain a service portfolio through ITBM (IT Business Management or IT Financial Management) systems, but these are often out of reach for customers less than enterprise level. However, you can conceptualize IT services by looking at your applications from five different perspectives. Let’s use Microsoft Exchange as an example.

Exchange is an enterprise application that provides email and calendaring. If you’re reading this, there is a good chance that you own servers that host the various components that comprise Exchange. One way to think about cloud is to identify the Exchange servers, their operating systems, the application version, performance requirements, etc. and identify a “place in the cloud” where you can procure servers of similar specifications and migrate the instances. I consider this as the infrastructure perspective. When it comes to cloud computing, this is perhaps the least important.

To take full advantage of cloud computing, understand your applications and IT services from a few additional perspectives:

Functional
Financial
Operational (including lifecycle)
Organizational
Use-case

Hopefully, after looking at these different perspectives, you’ll see Exchange as part of an IT service that fits this description:

“In operation for over 20 years, E-Communications is a business service that allows each of our 1,200 employees to communicate through email, coordinate meetings, find coworkers’ contact information, and organize tasks using their PC, Mac, mobile device, or home computer 24x7x365. The service is supported by Microsoft Exchange and Active Directory, which both run under VMware vSphere. The service requires 1 full-time administrator who added 12 new users and logged 157 support tickets in 2014. In 2014, charges for software maintenance, personnel, infrastructure depreciation, and outside support services totaled $87,456. A software upgrade is planned for 2015. Users do not generally complain about the performance of the service, other than the size of their mailbox quotas (which are limited to 10GB per user). The company as a whole plans to offer telecommuting packages to more than 250 employees in 2015.”

Armed with this understanding of your IT service that includes Exchange, you might take the following action:

Fund an Office365 migration with capital you had allocated for the Exchange upgrade project
Provide copies of Office applications to telecommuters (without additional charge)
Expand the mailbox quota from 10GB to 50GB
Repurpose your Exchange admin to help telecommuters establish their home offices in 2015
Reduce your spend on E-Communications by more than 50% (from $72.88/user to $35.00/user)

Of course, not every application is easily identifiable as belonging to an IT service. The functionality or financial aspects of IT services are often difficult to quantify. However, at GreenPages, especially when looking at cloud computing options, we recommend examining all of your applications through these five perspectives. For this reason, GreenPages has embedded this process in a piece of software that can quickly build your services portfolio and recommend optimizations based on current offerings available – such as Microsoft Office 365.

What are your thoughts?

You can hear more from John in his eBook, “The Evolution of Your Corporate IT Department“

By John Dixon, Director of Cloud Services

Big Data, CIO Focus, Featured, Miscellaneous IT, Mobile

CIO Focus Interview: David Chou

enero 30, 2015 GreenPages Blog

This is the fourth installment of our CIO Focus Interview series. This time, I spoke with David Chou, the CIO of a large academic medical center. A recognized thought leader, David is on the Huffington Post’s 2015 list of the top 100 most social CIOs on Twitter, and I would definitely recommend following him. Enjoy!

Ben: Could you give us some background on your IT experience?

David: I was fortunate to be put on the IT fast track. I was your typical college student getting a BA in Computer Science, and somehow I landed an analyst job at a small community hospital in LA. This allowed me to get the opportunity to really understand the health care industry from an operational standpoint. From there, I focused on understanding operations and then finding the right technologies to fit in. I took the opposite approach than most IT professionals do. I dug deep into the operations model and then figured out which technologies worked well and matched them. That approach led to me getting exposure up the food chain that opened some doors for me. One thing I realized when talking to my counterparts who are successful is that you have to grasp opportunities, even if it means disrupting other aspects of your life.

Ben: What is your job like now?

David: Currently, I work at a large academic medical center. In bigger medical centers, there are typically CIOs across all three verticals – healthcare, research, and higher education. Oftentimes, this causes tension and barriers in terms of adoption. In my position, I have control over all three, which is a pretty unique model to have. In addition, we are a public center which also makes us unique in how we operate.

Ben: What are your main responsibilities?

David: Today, I manage day to day operations and an $82 million budget. Early in my career the CIO operated transactional data entry, maintaining mainframes, etc. Now it’s a lot more strategic. Technology should be at the core of every organization. The CIO has to be involved strategically. This means being a part of the executive team and having a seat at the table.

{Follow David on Twitter @dchou1107}

Ben: What areas of IT do you think are having the biggest impact on the industry?

David: Right now the focus is on the “4 pillars” of cloud, mobile, social and big data. Any executive that doesn’t have that vision is not going to be well off in the future. These are extremely important and strategic to me. I am trying to get the organization to adopt the cloud. Organizational culture plays a big role in this. Cloud can be an uncomfortable topic so that’s a barrier. I’m challenging that traditional mindset.

Mobile is also very big for us. Consumers in healthcare want to have personalized medicine. They want to shop for healthcare the same way they shop on Amazon. That’s where I believe healthcare is moving towards – a retail model. Whoever successfully pulls that off first is going to cause a huge disruption. We’re all trying to figure out how to utilize it. We want to be able to predict outcomes and provide the best customer experience possible.

I really believe in the importance of social media and the value of capturing consumer engagement and behavior. In my vertical, it has not been widely adopted yet. The big focus has been on cloud, mobile and big data.

Ben: How are you incorporating those technologies in your organization?

David: We’re in the process of incorporating a hybrid cloud model in our environment. From a budgetary and contractual perspective we’re all ready to go, we’re just getting the organization’s terms and conditions aligned with the cloud providers. It’s a challenge for us to get public cloud providers to agree to our terms and conditions.

Our Electronic Medical Record system went live a year ago. Four years ago we had disparate systems that took a lot of manual upkeep. The first step to remedying this was moving from manual to digital. Now that we have that new format, we can take a controlled approach. We’ll look into some consumer friendly products that allow users to have access to data and have self-serving and provisioning capabilities. After this is implemented for a year, my goal is to take another look. We’ll have what we need to solve 80% of problems, so the question will be whether or not that extra 20% is worth a full blown BI platform for analytics?

Ben: What advice do you have for other CIOs starting out in the healthcare industry?

David: Take the time to build that relationship with the business. Learn the terms and lingo. Talking tech won’t work with most business executives so you need to adapt. Ultimately, you need to focus on understanding the needs of the customer and solving those needs.

Are you interested in winning a GoPro? Subscribe to our blog by 2/12/2015 for your chance to win!

By Ben Stephenson, Emerging Media Specialist

Disaster Recovery as a Service: Does it make sense for you?

The cloud news categorized.