DevOps is an exciting and far-reaching shift in IT delivery. The promises are tempting: radically higher productivity, lower cost and more reliable systems. So I guess it’s finally time for your IT organization to get on the development-operations (DevOps) bandwagon, right? Everybody’s doing it, so don’t delay. The big question isn’t whether, but how and where do you start? First, go out and hire some DevOps people. Wait, wait – DevOps isn’t a job.