Rackspace to add AWS to Fanatical Support services

Rhodes: "We are positioned to become the dominant service provider for these cloud platforms"

Rhodes: “We are positioned to become the dominant service provider for these cloud platforms”

Rackspace is currently developing a Fanatical Support offering for AWS customers, the company’s latest move aimed at shifting its business towards managed cloud services.

Speaking about the company’s second quarter financial results earlier this week Rackspace president and chief exec Taylor Rhodes said the company plans to extend its Fanatical Support and managed cloud services to the AWS platform “later this year.”

“As I’ve advised you in earlier calls, we don’t expect significant revenue for managed services on other cloud providers in 2015, but we’re excited about the prospects for this business. We estimate that the addressable market is in the multiple billions of dollars annually and is growing in the high-double digits,” Rhodes explained in a call with analysts and journalists.

“Because of our scale and reputation for Fanatical Support, we are positioned to become the dominant service provider for these cloud platforms,” he said.

The new comes about a month after Rackspace announced it would extend its Fanatical Support services to Microsoft Azure’s public and private cloud infrastructure. The company said customers will be able to buy either bundled Azure infrastructure with support, or just support services. The offerings will be available first in the US, with plans for an international rollout “through early 2016.”