Joyent bids farewell to the public cloud in ‘difficult’ decision

It was one of the most innovative early-stage cloud vendors – but Joyent’s public cloud offering will be no more.

The company announced its departure from the public cloud space in a blog post today, scaling back its availability to customers of its single-tenant cloud offering.

Affected customers have five months to find a new home; a documentation page confirmed the Joyent Triton public cloud will reach end of life on November 9, while the company has separately put together a list of available partners, including Microsoft Azure and OVH.

Steve Tuck, Joyent president and chief operating officer (COO), cited strained resources in developing both its public cloud and single-tenant cloud as the reason behind a ‘difficult’ decision.

“To all of our public cloud customers, we will work closely with you over the coming five months to help you transition your applications and infrastructure as seamlessly as possible to their new home,” Tuck wrote. “We are truly grateful for your business and the commitment that you have shown us over the years; thank you.”

Joyent had been acquired by Samsung in 2016 after the Korean giant had explored Manta, the company’s object storage system, for implementation. Samsung liked the product so much that it outright bought it; as Bryan Cantrill, CTO of Joyent, explained at the time, Samsung offered hardware to Joyent after its proposal proved too much heft for the startup to cope with.

Prior to the days of public cloud and infrastructure as a service (IaaS) domination from Amazon Web Services (AWS), Microsoft, Google, and other hyperscalers with frighteningly deep pockets, Joyent enjoyed a stellar reputation. The company was praised by Gartner, in its 2014 IaaS Magic Quadrant, for having a “unique vision”, as well as previously being the corporate steward of Node.js, growing it into a key standard for web, mobile, and Internet of Things (IoT) architectures.

“By providing [an] easy on-ramp to on-demand cloud infrastructure, we have had the good fortune to work with an amazing array of individuals and companies, big and small,” added Tuck.

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Organisations need to ‘acknowledge challenges’ in not keeping 100% uptime, argues Veeam

It’s the big downtime downturn; according to a new study from Veeam, three in four organisations admit they are not able to meet users’ demands for uninterrupted access to applications and data.

The findings appear in the company’s latest Cloud Data Management Report, which surveyed more than 1,500 senior business and IT leaders across 13 countries. Ultimately, the need for more sophisticated data management is something that Veeam feels as though it is an expert in – the company cites itself as the leader in ‘cloud data management’ – yet the stats are interesting.

In particular, the research found that lost data from mission-critical application downtime costs organisations more than $100,000 per hour on average, while app downtime translates to a cost of $20.1 million globally in lost revenue and productivity.

Evidently, the research has noted how organisations are struggling with their current data management methods. 44% of those polled said more sophisticated data management was critical to their organisation’s success in the coming two years. Four in five respondents said better data management strategies led to greater productivity, while two thirds found greater stability.

Perhaps surprisingly, of those polled, software as a service (SaaS) was not completely saturated; just over three quarters (77%) said they were already using it, with this number set to rise to 93% by the end of 2019. The golden nugget comes from when organisations see the dividend of adopting new technologies; financial benefits come along after nine months on average, with operational benefits arriving after approximately seven months.

“We are living in a data-driven age, and organisations need to wake up and take action to protect their data,” said Ratmir Timashev, Veeam co-founder and EVP sales and marketing. “Businesses must manage their data in a way that always delivers availability and leverage its value to drive performance. This is no longer a luxury, but a business necessity.

“There is a significant opportunity and competitive advantage for those who effectively manage their data,” Timashev added. “Ask yourself – are you confident that your business data will always be available? If you are unsure it’s time to act – and our study shows that many are not acting fast enough.”

You can find out more about the Veeam report here (email required).

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Microsoft and Oracle team up on multi-cloud service


Bobby Hellard

6 Jun, 2019

Microsoft and Oracle have announced a partnership that will see them offer a combined service for customers wanting to migrate their workloads to the cloud.

The combined services will allow users of Oracle’s autonomous databases to connect with Microsoft services such as Azure analytics and AI. Users will be able to log on to services from either firm with a single joint user name.

According to Oracle, the majority of the worlds largest enterprises use its databases along with Microsoft services, running them side-by-side in their on-premises data centres. But migrating these workloads to the cloud can often leave them stranded on multiple cloud islands, with little ability to share data between the two.

With this alliance, both companies are aiming to give customers the ability to seamlessly use multiple clouds with much greater effectiveness. It promises nimble apps that can shift from cloud to cloud easily that can even deploy individual apps that span multiple clouds.

«With Oracle’s enterprise expertise, this alliance is a natural choice for us as we help our joint customers accelerate the migration of enterprise applications and databases to the public cloud,» said Scott Guthrie, head of Microsoft’s cloud unit.

Oracle’s vision for the partnerships is that customers can run applications in separate clouds with consistent controls and that these applications span clouds, typically with the database layer in one cloud and the app and web tiers in another. This is a low-latency connection between the clouds that lets customers choose preferred components for each application.

«Oracle is tremendously excited to give our customers the ability to leverage our technology alongside that of another industry leader with dramatically reduced friction,» said Vinay Kumar, VP of product management at Oracle.

«We see this as a first step down the path of greater choice, flexibility, and effectiveness for enterprise cloud usage. We’re eager to see what our customers will build with this new capability and where this alliance will take us and the industry.»

Currently, that industry is dominated by AWS, which has started a process of moving away from using Oracle databases. Back in August 2018, it was reported that this transition could take up to two years.

The cloud awakens: What needs to happen now to move from teenage kicks to adulthood

Having worked in the cloud computing arena for approaching 14 years I have seen many changes in technology, strategy and opinion of clients in their views to cloud technology platforms and solutions. 

Attitudes to cloud adoption have changed, going through many phases from the ‘we’ll never go cloud’ to ‘we’ll use it in simple non critical areas’ through to today’s cloud committed firms pushing to leverage cloud compute power across all areas possible. Alongside this has come a change in diligence and questions, less why should we consider cloud, to more mature questions relating to data security, access controls, portability and scalability. 

Businesses have an increased focus on moving away from the world of custom code wherever possible to more repeatable cloud offerings, where configuration replaces custom, reducing operational and maintenance costs and allows firm driving of a faster time to market. 

Cloud has changed the customer-to-vendor landscape dramatically in several ways including; 

  • Flattening of the market: Not so long-ago solutions designed for the enterprise required infrastructure, hardware and implementation costing them out of the market for the average firm; cloud has removed this barrier allowing all firms access to the rich power and function equally
  • Relationships: Many traditional vendors only engaged with their clients through resale channels, with cloud this has changed with the delivery mechanism allowing vendors to reach direct customers on a global basis rapidly; an increasing number of customers now having direct cloud vendor relationships 
  • Financial: Cloud has changed models from an upfront capex approach to an opex subscription model, changing how the business views its IT assets and investment
  • Installation: Installation of old solutions was a necessary evil, having no true value, simply a necessity to getting to the start line of configuring for your business. With cloud this is removed, with deployment being near instantaneous, all focus switches to the more valuable configuring to business needs and processes

For the enterprise vendors such as Oracle, this leads to a wider addressable market, where the cloud offering is affordable and applicable to all from very small to the largest of enterprises. Brands traditionally seen as expensive or addressing a specific market size segment can now broaden their appeal and value.

Cloud empowers removal of the ‘tech debt’ of focusing spend on keeping the lights on and maintaining the status quo, allowing a refocus on innovation and progression. The understanding and reasons to adopt cloud have moved from the infancy stage to the teenage years, moving past the ‘it’s cheaper’ mantra often sold in the early days to a more mature position of consideration. 

Today businesses may lead with cloud for a plethora of reasons from greater agility, a refocus of core efforts from keeping the lights on to focused innovation, through to making the business more attractive to the new employee economy where skilled millennials and ‘Zs’ look to join forward thinking agile firms. 

Often cloud is also adopted as a conduit to a greater flexibility where businesses are acquiring and merging and having a need to uniform processes across work forces quickly and at lower cost. Cloud makes absorption and growth easier, buy a company and extend your platforms to those users in minutes and hours, not weeks and months. Another driver comes from a need for organisational value, investors taking favour to organisations that are agile, cloud ready and utilising leading cloud brands for market advantage.  

We have to remember that cloud encompasses SaaS, PaaS and IaaS alongside internal apps, so a multi-cloud approach is becoming the norm. Here customers have a breadth of options now available from traditional brand names to newer born in the cloud vendors. With exceptions, such as Oracle, most vendors play in only one or two of these cloud form factors and a mix of cloud relationships will develop for the customer. 

However, the path is still not cleared for easy and fast full cloud adoption and before we enter the ‘adult stage’ of cloud we need to see some further progression. For example, from the burying of the legacy tech mindset, where a favour to develop and install locally often remains, protecting legacy people tech skills and accreditations, believed job security and political ad emotional drivers.  

Cloud is the underlying enabler for so much, from big data and AI to IoT, that long term resistance is futile and the new generation entering business will look back wondering why it took so long for the barriers to come down. 

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Microsoft and Oracle partner up to interconnect clouds – with retail customers cited

Here’s proof that cloudy collaboration can happen even at the highest levels: Microsoft and Oracle have announced an ‘interoperability partnership’ aimed at helping customers migrate and run mission-critical enterprise workloads across Microsoft Azure and Oracle Cloud.

Organisations who are customers of both vendors will be able to connect Azure and Oracle Cloud seamlessly. The Oracle Ashburn data centre and the Azure US East facilities are the only ones available for connection at this stage, however both companies have plans to expand to additional regions.

The two companies will also offer unified identity and access management to manage resources across Azure and Oracle Cloud, while Oracle’s enterprise applications, such as JD Edwards EnterpriseOne and Hyperion, can be deployed on Azure with Oracle databases running in Oracle’s cloud.

“As the cloud of choice for the enterprise, with over 95% of the Fortune 500 using Azure, we have always been first and foremost focused on helping our customers thrive on their digital transformation journeys,” said Scott Guthrie, executive vice president for Microsoft’s cloud and AI division in a statement. “With Oracle’s enterprise expertise, this alliance is a natural choice for us as we help our joint customers accelerate the migration of enterprise applications and databases to the public cloud.”

This move may be seen as a surprise to some who may see Microsoft and Oracle as competitors in public cloud, but it is by no means the most surprising – that honour still goes to Oracle and Salesforce’s doomed romance in 2013 – cloud partnership.

Indeed, the rationale is a potentially interesting one. The press materials gave mention to three customers. Aside from energy supplier Halliburton, the other two – Albertsons and Gap Inc – are worth considering. Albertsons, as regular readers of this publication will know, moved over to Microsoft earlier this year. At the time, CIO Anuj Dhanda told CNBC the company went with Azure because of its ‘experience with big companies, history with large retailers and strong technical capabilities, and because it [wasn’t] a competitor.’

Gap was announced as a Microsoft customer in a five-year deal back in November. Again speaking with CNBC – and as reported by CIO Dive – Shelley Branston, Microsoft corporate VP for global retail and consumer goods, said retailers shied away from Amazon Web Services (AWS) because they want ‘a partner that is not going to be a competitor of theirs in any other parts of their businesses.’

Albertsons said in a statement that the Microsoft/Oracle alliance would allow the company ‘to create cross-cloud solutions that optimise many current investments while maximising the agility, scalability and efficiency of the public cloud’, while Gap noted the move would help ‘bring [its] omnichannel experience closer together and transform the technology platform that powers the Gap Inc. brands’.

Yet it’s worth noting that the retail cloud ‘war’ may be a little overplayed. Following the Albertsons move Jean Atelsek, digital economics unit analyst at 451 Research, told CloudTech: “It’s easy to get the impression that retailers are fleeing AWS. Microsoft’s big partnership with Walmart seems to be the example that everyone wants to universalise the entire cloud space. However since a lot of retailers also sell through/on AWS, they’re less likely than Walmart to see Amazon (and by extension AWS) as the devil.”

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Time is running out for SQL Server 2008/R2 support – here’s what to do about it

Extended support for SQL Server 2008 and 2008 R2 will end in July 2019, giving database and system administrators precious little time to make some necessary changes. Upgrading the software to the latest version is always an option, of course, but for a variety of reasons, that may not be viable for some applications. So Microsoft is providing an alternative: Get three more years of free Extended Security Updates by migrating to the Azure cloud.

While their 2008 vintage may designate these as “legacy” applications, many may still be mission-critical and require some form of high availability (HA) and/or disaster recovery (DR) protections. This article provides an overview of the options available within and for the Azure cloud, and highlights two common HA/DR configurations.

Availability options within the Azure cloud

The Azure cloud offers redundancy within datacenters, within regions and across multiple regions. Redundancy within datacenters is provided by Availability Sets that distribute servers across different Fault Domains residing in different racks to protect against failures at the server and rack levels. Within regions, Azure is rolling out Availability Zones (AZs), which consist of at least three datacenters inter-connected via high-bandwidth, low-latency networks capable of supporting synchronous data replication. For even greater resiliency, Azure offers Region Pairs, where a region gets paired with another within the same geography (e.g. US or Europe) to protect against widespread power or network outages, and major natural disasters.

Administrators should be fully aware, however, that even with the 99.99% uptime assurances afforded by AZs, what counts as downtime excludes many common causes of failure at the application level. Two quite common causes of failure explicitly excluded from the Azure Service Level Agreement are the use of software not provided by Microsoft and what could be called “operator error”—those mistakes mere mortals inevitably make. In effect, the SLA only guarantees “dial tone” for the servers, leaving it up to the customer to ensure uptime for the applications.

Achieving satisfactory HA protection for mission-critical applications is problematic in the Azure cloud, however, owing to the lack of a storage area network (SAN) or other shared storage needed for traditional failover clustering. Microsoft addressed this limitation with Storage Spaces Direct (S2D), a virtual shared storage solution. But S2D support began with Windows Server 2016 and only supports SQL Server 2016 and later. SQL Server’s more robust Always On Availability Groups feature, which was introduced in 2012, is also not an option for the 2008 versions.

Satisfactory DR protection is possible for some applications using Azure Site Recovery (ASR), Microsoft’s DR as a service (DRaaS) offering. While ASR automatically replicates entire VM images from the active instance to a standby instance in another datacenter, it requires manual outage detection and failover. The service is usually able to accommodate Recovery Point Objectives (RPOs) ranging from a few minutes to a few seconds, and Recovery Time Objectives (RTOs) of under one hour.

Third-party failover clustering solutions

With SQL Server’s Failover Cluster Instances (FCIs) requiring shared storage, and with no shared storage available in the Azure cloud, a third-party cluster storage solution is needed. Microsoft recognizes this need for providing HA protection, and includes these instructions for configuring one such solution in its documentation: High Availability for a file share using WSFC, ILB and 3rd-party Software SIOS DataKeeper.

Third-party cluster storage solutions include, at a minimum, real-time data replication and seamless integration with Window Server Failover Clustering. Their design overcomes the lack of shared storage by making locally-attached drives appear as clustered storage resources that can be shared by SQL Server’s FCIs. The block-level data replication occurs synchronously between or among instances in the same Azure region and asynchronously across regions.

The cluster is capable of immediately detecting failures at the application level regardless of the cause and without the exceptions cited in the Azure SLA. As a result, this option is able to ensure not only server dial tone, but also the application’s availability, making it suitable for even the most mission-critical of applications.

Two common configurations

With HA provisions for legacy SQL Server 2008/R2 applications being problematic in the Azure cloud, the only viable option is a third-party storage clustering solution. For DR, by contrast, administrators have a choice of using Azure Site Recovery or the failover cluster for both HA and DR. Here is an overview of both configurations.

Combining failover clustering for HA with ASR for DR affords a cost-effective solution for many SQL Server applications. The shared storage required by FCIs is provided by third-party clustered storage resources in the SANless HA failover cluster, and ASR replicates the cluster’s VM images to another region in a Region Pair to protect against widespread disasters. But like all DRaaS offerings, ASR has some limitations. For example, WAN bandwidth consumption cannot exceed 10 megabytes per second, which might be too low for high-demand applications.

More robust DR protection is possible by using the failover clustering solution in a three-node HA/DR configuration as shown in the diagram. Two of the nodes provide HA protection with rapid, automatic failover, while the third node, located in a different Azure region in a Region Pair adds DR protection.

This configuration uses a third-party cluster storage solution to provide both HA and DR protections across Azure Availability Zones and a Region Pair, respectively.

The main advantage of using the failover cluster for both HA and DR is the ability to accommodate even the most demanding RPOs. Another advantage is that administrators have a single, combined HA/DR solution to manage rather than two separate solutions. The main disadvantage is the slight increase in cost for licensing for the third node.

With two cost-effective solutions for HA/DR protection in the Azure cloud, your organization will now be able to get three more years of dependable service from those legacy SQL Server 2008/R2 applications.

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NASCAR revs up its video business with AWS


Connor Jones

5 Jun, 2019

The National Association for Stock Car Auto Racing (NASCAR) has partnered with AWS to utilise the cloud giant’s artificial intelligence and machine learning tools to automate the database categorisation of 70 years worth of video.

In the run-up to the airing of its online series ‘This Moment in NASCAR History’, the sport that packs deafening stadiums has 18-petabytes of video to migrate to an AWS archive where the processing will take place.

«Speed and efficiency are key in racing and business which is why we chose AWS – the cloud with unmatched performance, the most comprehensive set of services, and the fastest pace of innovation – to accelerate our migration to the cloud,» said Craig Neeb, executive vice president of innovation and development, NASCAR.

«Leveraging AWS to power our new video series gives our highly engaged fans a historical look at our sport while providing a sneak peek at the initial results of this exciting collaboration,» he added.

Using Amazon Rekognition, the platform’s AI-driven image and video analysis tool, NASCAR hopes to automate the tagging of video metadata for its huge catalogue of multimedia to save time searching for specific clips.

Metadata is attributed to stored multimedia files which makes it easier for someone to search for it in a database. For example, a type of metadata attributed to a given video would include the race date, competition, the drivers involved, location and other information that would differentiate it from other clips.

Making a series that joins clips of races throughout the years would take a long time to manually search through petabytes of video.

«By using AWS’s services, NASCAR expects to save thousands of hours of manual search time each year, and will be able to easily surface flashbacks like Dale Earnhardt Sr.’s 1987 ‘Pass in the Grass’ or Denny Hamlin’s 2016 Daytona 500 photo finish, and quickly deliver these to fans via video clips on NASCAR.com and social media channels,» read an AWS statement.

NASCAR also plans to use Amazon SageMaker to train deep learning models against its footage spanning decades to enhance the metadata tagging and video analytics capabilities.

The sport will also be using Amazon Transcribe, automatic speech recognition service, to caption and timestamp every word of speech in the archived videos which will facilitate easy searchability further.

«AWS’s unmatched portfolio of cloud services gives NASCAR the most flexible and powerful tools to bring new elements of the sport to live broadcasts of races,» said Mike Clayville, vice resident, worldwide commercial sales at AWS.

NASCAR moves onto AWS to uncover and analyse its racing archive

As sporting teams and franchises continue to realise the value of their archive – and balk at how much data it commands – many are in the process of migrating their operations to the cloud. NASCAR is the latest, announcing it will utilise Amazon Web Services (AWS) for archiving purposes.

The motor racing governing body is set to launch new content from its archive, titled ‘This Moment in NASCAR History’, on its website, with the service powered by AWS. NASCAR is also using image and video analysis tool Amazon Rekognition – otherwise known for its facial recognition capabilities – to automatically tag specific video frames with metadata for easier search.

“We are pleased to welcome AWS to the NASCAR family,” said Jon Tuck, NASCAR chief revenue officer in a statement. “This relationship underscores our commitment to accelerate innovation and the adoption of cutting-edge technology across our sport.

“NASCAR continues to be a powerful marketing vehicle and will position AWS’s cutting-edge cloud technology in front of industry stakeholders, corporate sponsors, broadcast partners, and ultimately our fans,” Tuck added.

The move marks another key sporting client in AWS’ roster. In July, Formula 1 was unveiled as an Amazon customer, with the company moving the majority of its infrastructure from on-premises data centres to AWS. Formula 1 is also using various AWS products, from Amazon SageMaker to apply machine learning models to more than 65 years of race data, to AWS Lambda for serverless computing.

Ross Brawn, Formula 1 managing director of motor sports, took to the stage at AWS re:Invent in November to tell attendees more of the company’s initiatives. The resultant product, ‘F1 Insights Powered By AWS’, was soft-launched last season giving fans race insights, and Brawn noted plans for further integrating telemetry data, as well as using high performance computing (HPC) to simulate environments which led to closer racing.

Two weeks after Formula 1 was unveiled, Major League Baseball (MLB) extended its partnership with AWS citing machine learning (ML), artificial intelligence, and deep learning as a key part of its strategy. The baseball arbiter already used Amazon for various workloads, including Statcast, its facts and figures base, but added SageMaker for ML use cases. Among the most interesting was its plan to use SageMaker, alongside Amazon Comprehend, to “build a language model that would create analysis for live games in the tone and style of iconic announcers.”

NASCAR is also keen to utilise these aspects of Amazon’s cloud. The company said AWS was its preferred ‘cloud computing, cloud machine learning and cloud artificial intelligence’ provider.

It’s worth noting however that AWS is not the only game in town. The Football Association (FA) announced it was partnering with Google as its official cloud and data analytics partner last week, while the Golden State Warriors are another confirmed customer of Google’s cloud.

You can read more about the NASCAR move here.

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Tipping the scales in the cloud: From security risk to security’s friend

Cloud first, that’s the mantra for many organisations today. So, how curious that there was once a time when adoption was not so straightforward.

Many saw the cloud as an experimental technology suitable for nothing more important than storing holiday photos, while others cited security and compliance concerns as obstacles to adoption.

Perceptions have changed. No longer is the mention of cloud met with an instant intake of breath and question about security. In fact, there is an understanding that cloud can make your IT environment even more secure and compliant than the use of on-premise infrastructure alone.

One of the main reasons for this changing perception is experience. Organisations have become less concerned about security as they gain more exposure to cloud services. Equally they have understood that there is nothing to fear from the cloud if they adopt solid security practices; while trying to block cloud adoption will only lead to users bypassing IT, creating bigger security risks.

However, maybe the biggest part of the equation is that the cloud is inherently more secure. There’s no reason to suggest that operating private infrastructure – where you would be responsible for monitoring and patching – would be any more secure than the public cloud and the resources at providers’ disposal.

Looking at the evidence

According to Alert Logic’s 2017 Cloud Security Report, public cloud installations had the fewest cybersecurity incidents of any cloud type.

This is because public cloud vendors invest hundreds of millions of pounds in securing their infrastructure, the benefits of which are passed onto customers. The mega providers have built a data centre and network architecture designed to meet the requirements of even the most security-sensitive organisations.

This allows customers to scale and innovate without the need to pay for the cost of development. In many ways, this enhanced security can be viewed as another type of cloud service. The enhanced security could even be viewed as a type of cloud service in that organisations don’t have to pay the up-front costs of development and have a lower total cost of ownership.

Considering compliance

The same could be said of compliance. The advent of GDPR has caused organisations of all sizes to re-assess their cybersecurity measures and how they handle sensitive data, while those in regulated industries are subject to stringent requirements.

Because the big cloud providers manage dozens of compliance programs for their infrastructure, any data stored on the cloud is automatically compliant. In most cases the cloud is not a threat to compliance but makes the process easier.

Most of the providers can also help with data residency. Some jurisdictions, such as the European Union, forbid the transfer of data to territories with inferior data protection roles. While mechanisms such as EU-US Privacy Shield can overcome this, the answer for many organisations is to store information in local data centres.

The cloud providers now have Availability Zones that provide the answer to the vast majority of data residency needs, allowing businesses to firstly choose where their data is located, while also being safe in the knowledge that data is replicated across multiple data centres to protect against natural or technical disasters.

Of course, public cloud doesn’t have all the answers and for certain types of data a hybrid cloud model will be more appropriate. What’s clear though is the scales have tipped; security isn’t the blocker anymore and any many case organisations are turning to the cloud because it provides the security they need in an instant.

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Local or Microsoft account: Which is best for you?


Will Stapley

4 Jun, 2019

It’s easy to assume your Windows account simply lets you sign in and out of Windows. However, the type of account you choose can have a significant effect on how Windows behaves. Here, we explain the differences between Microsoft and local accounts, so you can decide which is best for you.

Types of account

In Windows 7 and earlier, a local account (sometimes referred to as an offline account) was the only user account available. It is intended to be used on a single computer, which stores your account username, password and other details on its hard drive.

In contrast, a Microsoft account is stored online and can be used across multiple PCs. You’ll still be able to sign if your computer’s offline, so you won’t be locked out of Windows if your home network goes down or you’re working on your laptop while out and about.

Microsoft still gives you the option of setting up a local account, but it’s hidden away

Microsoft is keen to move users away from using a local account, begrudgingly lets you set one up when installing Windows (look for the ‘Offline account’ option hidden in the bottom corner of the sign in window). And if you do opt for it, Microsoft will hit you with all the benefits you’ve decided to forego with your choice. There are, without doubt, advantages to using a Microsoft account, but there are also drawbacks, as we will explain.

If you’re not sure which type of account you’re currently using, click Start, then the cog icon to open Settings and select Accounts. In the ‘Your info’ section, you’ll see your user account name. Below this, you’ll either see ‘Local account’ or, if you’re using a Microsoft account, the email address linked to your account.

Signing in & syncing

A Microsoft account makes it much easier to use the company’s other services within Windows. For example, as soon as you sign into your Microsoft account, you’ll also be signed into other services such as OneDrive, Skype and the Microsoft Store. With a local account, you’ll need to sign into these services individually.

A Microsoft account also syncs your Windows settings (such as your desktop theme, ease of access settings and even your Wi-Fi passwords) across all the computers you sign into. This is handy if you tend to use more than one computer or if you’re setting up a new one.

Additionally, you’ll be able to share your Windows Timeline (accessed by clicking the film-strip icon to the right of the Start button) with your other computers. This shows a record of which programs you’ve used and websites you’ve visited over the past few days. By default, it will only show websites viewed using Microsoft’s Edge browser, but the new Web Activities extension for Chrome also lets you sync your Chrome browsing history with your timeline.

This is great if you regularly use more than one computer and want everything synced, but it also lets anyone who logs in using your account see your emails, browsing history, synced files and more.

Security

A Microsoft account stores your password (albeit an encrypted copy of it) online. And while Microsoft has a pretty decent security record, so did many companies who have since been the victim of online security breaches. However, even if a hacker were to get hold of your Microsoft password, they couldn’t gain access to your home PC – unless they’d stolen that too. They would, however, have access to files that you had uploaded to OneDrive.

On the face of it, then, a local account may seem less risky, but it too contains security flaws. A relatively simple Command Prompt hack can let you (or anyone else) reset your local account password. Microsoft may have quietly fixed this vulnerability with the Windows 10 May update. When we tried the hack on a preview release, it no longer worked. Whether the fix makes the full update remains to be seen.

Set up security questions for your local account in case you need to reset your password

While we’re pleased to see that the hack may have been addressed, it did represent a way of accessing your local account if you’d forgotten your password. Because Microsoft doesn’t store local account passwords, it can’t reset them for you should yours slip your mind. A Microsoft account, on the other hand, lets you reset your password using the email address registered to your account.

If you decide to use a local account, we recommend you set up security questions – answer these correctly and you’ll be able to reset your password. To set these up, go to Settings, Accounts, ‘Sign-in options’, then scroll down on the right to the Password section and click ‘Update your security questions’.

You can make a Microsoft account more secure by setting up two-factor authentication (2FA). This means that whenever someone tries to sign into your account from a new location, a code will be sent to your phone that needs to be entered to gain access. To set this up, go to the Microsoft account security website and sign in (if you’re not already). At the bottom, click the ‘more security options’ link. From here, click ‘Set up two-step verification’ and follow the instructions.

Using a Microsoft account has other security benefits, including the ability to track your laptop should it be lost or stolen. If you run Windows 10 Pro, a Microsoft account will let you use its BitLocker drive encryption tool and store a copy of the recovery key (required if you need to access the contents of the drive after removing it from your computer) on Microsoft’s servers as a backup.

Privacy

When Microsoft accounts were first introduced with Windows 8, many users had concerns about privacy – specifically over the amount of data Microsoft would collect. In recent years, Microsoft has added settings to let you control how much you share, but it’s still easy to share more than you intended to. To stop sharing info about which programs you’ve opened and the websites you’ve visited, for example, go to Settings, Privacy, ‘Activity history’ and make sure the ‘Send my activity history to Microsoft’ is unticked.

Keep this option unticked unless you’re happy for your Windows usage data being sent to Microsoft

Using a local account helps prevent this type of data being sent to Microsoft. However, if you download an app from the Microsoft Store, for example, you’ll need to sign-in with a Microsoft Account – in which case, we recommend you changing the ‘Activity history’ setting as above.

Our verdict

There’s no doubt that a Microsoft account makes Windows easier to use. You don’t need to constantly sign into Microsoft services each time you want to use them and all your settings are synced across all your computers. And as long as you set up two-factor authentication, it’s secure and it provides a hassle-free way to reset your password should you forget it. Throw in those extra benefits, such as being able to track your laptop if you lose it, and it’s fair to say we go for a Microsoft account over an old-style local account every time.

That said, if you’ve no interest in using other Microsoft services (or prefer to sign into them individually) and would prefer not to store personal details online or share information with Microsoft, a local account will provide you with everything you need.

How to switch between accounts

Changing from a local account to a Microsoft one (or vice versa) is easy and you can do it as often as you like – and it won’t affect any of your personal files.

Switching to a local account

Go to Settings, Accounts, then make sure the ‘Your info’ section on the left is selected. Click the ‘Sign in with a local account instead’ link on the right. You’ll be asked to enter your current Microsoft account password, then choose a username and password. Click ‘Sign out and finish’ to continue (doing this will sign you out from all Microsoft services).

Switch to Microsoft account

Go to Settings, Accounts, then the ‘Your info’ section, and click the ‘Sign in with a Microsoft account instead’ link. You now need to enter your Microsoft account username and password. If you don’t already have an account, click ‘Create one’, then follow the instructions. Otherwise, enter your current local account password, then click Next. You’ll then be prompted to set up a PIN. This PIN is only stored on your PC and saves you from having to type your full Microsoft account password each time you want to login to Windows. At this point, we also recommend you set up two-factor authentication (as above).