Oracle expected to slash 1,000-plus jobs in Europe


Keumars Afifi-Sabet

5 Mar, 2020

Oracle is preparing to cut more than a thousand jobs across locations in Europe as part of a wider restructuring following several turbulent months.

The software giant may slash up to 1,300 staff in Ireland, as well as possibly Amsterdam and Malaga, with employees invited to reapply for their roles, according to the Irish Times.

This comes following its inconsistent financial results, with second-quarter revenues for the 2020 fiscal year, which closed 30 November 2019, falling short of analyst expectations.

Staff based in Ireland were invited to an all-hands meeting with managers on Wednesday afternoon, according to the report, in which they were told about the plans. 

An unnamed spokesperson told the Irish Times that the company would continue to rebalance resources and restructure teams as Oracle’s cloud business grows. IT Pro approached Oracle for confirmation but the company declined to comment.

The company has undergone several staffing fluctuations over the last year or so, with the latest round of layoffs coming almost exactly a year after the company cut approximately 350 roles in order to remain close to AWS’ cloud model.

The wider ambitions meant cutting back staffing in areas such as the Oracle Cloud Infrastructure (OCI) unit, as well as its infrastructure as a service (IaaS) business aimed at compute, storage and network resources.

The latest round of up-to-1,300 job cuts could affect employees working across its sales, business development and solutions engineering units. 

The firm’s second-quarter 2020 financial results saw revenue from its cloud and on-premise licensing business drop by 7% to $1.1 billion, while cloud services and license support revenue rose 3% to $6.8 billion.

The news comes in contrast with the company’s ambitions set out in October last year, with Oracle’s executive vice president for its OCI unit Don Johnson outlining plans to hire 2,000 additional workers.

The hires were expected to feed into the expansion of its cloud computing services as the company attempts to compete more strongly against the likes of Azure and AWS. These jobs would be added in the US and India at the firm’s software development hubs.

A day in the trenches with IT operations: How to create a more seamless practice

Traditionally, IT operators are responsible for ‘keeping the lights on’ in an IT organisation. This sounds simple, but the reality is harsh, with much complexity behind the scenes. Furthermore, digital transformation trends are quickly changing the IT operations responsibility from ‘keeping the lights on’ to ‘keeping the business competitive’.

IT operators are now not only responsible for uptime, but also for the performance and quality of digital services provided by and to the business. To a large extent, maintaining available and high-performing digital services is precisely what it means to be digitally transformed.

I’ve spent my fair share of time as an MSP team lead, and on the operations floor in large IT organisations. The job of an enterprise IT operator is full of uncertainty. Let’s look at a typical day in the life of an IT operator, and how she addresses common challenges like:

  • Segregated monitoring and alerting tools causing confusion and unnecessary delays in troubleshooting
  • Resolving a critical issue quickly through creative investigations that go beyond analysing alert data
  • Legacy processes, such as from ITIL, working against the kind of open collaboration required to fix issues in the DevOps era

Starting the day with a critical application outage

Karen is a senior network analyst (L4  IT Operator) who works for a large global financial organisation. She is considered a subject matter expert (SME) in network load balancing, network firewalls, and application delivery. She is driving to the office when  she gets a call informing her that a major banking application is down at her company. Every minute of downtime affects the bottom line of the business. She finds parking and rushes to her desk, only to find hundreds of alert emails queued in her inbox. The alerts are coming from an application monitoring tool she can’t access – more on that later.

The L1 operator walks to Karen’s desk in a distressed state. Due to the criticality of the app, the outage caused the various monitoring and logging tools to generate hundreds of incidents, all of which were assigned to Karen. She spends considerable time looking through the incidents with no end in sight. Karen logs on to her designated network connectivity, bandwidth analysis, load balancer and firewall uptime monitoring tools—none of which indicate any issues.

Yet the application is still down, so Karen decides that the best course of action is to ignore the alert flood and the monitoring metrics and tackle the problem head-on. She starts troubleshooting every link in the application chain, confirming that the firewall ports are open and that the load balancer is configured correctly. She crawled through dozens of long log files, and finally, five hours later, discovered that the application servers behind the load balancer were unresponsive: bingo, the culprit has been identified.

Root cause found: now more stalls

Next, Karen contacts the application team. The person responsible for the application was out of the office so the application managers scheduled a war room call two hours later. Karen joins the call from home, along with 12 other individuals, most of whom she’s never worked with in her role.

The manager starts the call tackling all angles of the issue. Karen, however, knew that the issue was caused by two application servers. After a 30-minute  discussion, Karen shared her screen and was able to prove that the issue was caused by the app servers. After further investigation, the application team discovered that an approved change executed the night before had changed the application’s TCP port: a critical error on the application’s team part.

Later investigations showed that an APM (Application Performance Monitoring) tool generated a relevant alert and an incident that could have helped solve the issue much quicker.  The alert was missed by the application team, and adding to that misery, the ITOps team didn’t have access to the APM system.  Karen had no way of gathering telemetry (or lack of) from the APM tool directly.

A day later, the fix is applied

The application team requested approval for emergency change so they could fix the application configuration file and restart the servers. The repair took less than 10  minutes, but the application had been down for almost 24 hours. 

It is now 10pm on Monday. Karen is exhausted, having worked a 14-hour day with no breaks.  How does the business measure the value of the time Karen spent resolving this outage? While her manager applauded her analytical skills, it wasn’t the best use of her specialised skill set and definitely not how she should have spent her day (and night).

Does this sound familiar?

I’m sure the story above resonates with IT operations professionals and it is unfortunate that similar occurrences are common.

Here are some takeaways:

  • The segregated monitoring and alerting tools did not provide operational value. That’s because the alerts and metrics are not centralised for view by all the appropriate stakeholders, and aren’t mapped to the business and in this case, the banking application
  • Just because a tool generates alerts and incidents, it doesn’t necessarily help the user locate the root cause
  • A flood of uncorrelated alerts and incidents makes matters worse. Many operators spend a lot of time looking at irrelevant data, sifting through the noise with their naked eyes. Karen quickly decided to go to the source, the application that was down, but not all ITOps people will do that
  • Legacy processes (such as ITIL) are designed to restrain the user from abrupt changes by implementing a lot of process red tape. On the flipside, this prevents the operators from fixing issues quickly when they arise. Karen did not have access to the application monitoring tool nor was she allowed to communicate directly with the application team.  She needed a manager to schedule a war room call. This hierarchy created costly delays which turned a five-to-10 minute fix into an all-day outage

Creating a better path for IT operators

Too many enterprise IT operations teams are living in the past: disconnected tools and antiquated processes which don’t map well to the pace of change and complexity in modern IT environments. Applications are going to live between on-premises and multi-public cloud for the foreseeable future. Coupled with the growing volume of event data and the rising velocity of deployments, complexity will grow and along with it, increased risks to user productivity and customer experience. 

Here’s an action plan for 2020 to better manage IT performance and enable ITOps teams to be more productive:

  • It’s time to seriously consider machine learning alert and event correlation platforms: It is no longer humanly possible for operators to sift through the flood of alarm data. Machine-learning alert correlation products are maturing and providing tangible value to IT organisations
  • It’s also time to restructure relic processes designed for mostly static infrastructure and applications: Today’s application agility requires training of IT operators so that they intuitively identify business risk and cooperate fluidly to keep digital services in optimal state
  • Finally, it’s time to reconsider the traditional siloed approach for ITOps monitoring and alerting: Having the observable data separated in different buckets does not provide much value unless we can correlate it to the respective business services

In taking these three steps, we can create a new IT operations practice that supports and even enhances the elusive digital transformation that most every company today would like to achieve.

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Q&A: UK Cloud Awards judge Mitchell Feldman


Cloud Pro

4 Mar, 2020

Please could you tell us a little bit more about who you are and what you do?

I have been in the IT industry for 20-plus years with 10-plus years in the cloud space. As part of Hewlett Packard Enterprise (HPE), my role is to promote and amplify the amazing work we do in hybrid cloud.

I am creative by design and I’m never more happy then when I am building content that wins the hearts, minds and where possible, the souls of our audience.

How would you describe the UK Cloud Awards in three words?

Forward-thinking, inspirational, prestigious

What appealed to you about becoming a judge for this year’s UK Cloud Awards?

The UK Cloud Awards have been very kind to me as a previous winner, but more so I love their passion for creating a better industry.

What are you most looking forward to about being involved in this year’s awards?

I can’t lie, I love reading the entries. It’s fascinating to learn about how businesses are challenging the status quo and creating amazing new outcomes by leveraging the cloud. This is digital transformation at its best.

This year’s awards have had a bit of a makeover, with new categories and some other tweaks. Tell us why people should be getting excited about all of that/the awards?

Winning an award at this event will bring more success than the award itself. Winning (and even being a runner up) will showcase your business in front of some of the most important people in the industry. It’s win-win.

Do you have a category/categories you’re most excited about?

The geek in me makes me gravitate to transformational projects so it has to be Internet of Things (IoT) Project of the Year.

What are you looking for when you’re reading an entry? How can people make sure theirs stands out?

Video is king! For me, the more you invest in your entry, the greater chance you have of showing the judges just how good you are. I have seen amazing use cases fail due to a low-quality entry. Invest in this initiative like it’s the best customer you could ever win, it will pay dividends for years to come.

What would you say to those thinking about entering but haven’t fully decided to do so as yet?

Why wouldn’t you want to make your business more famous?

Do you have a standout cloud moment from 2019?

The industry changing its narrative and coming to the realisation that we live in a hybrid cloud world.

What are your top three cloud predictions for 2020?

Containerisation will continue to dominate.

AI use cases will be more pervasive than ever before.

Social media platforms will have more accountability to protect society.

Is there anything else you would like to add?

Third-party endorsement of your businesses success (i.e. winning an award) is one of the most powerful marketing tools you will ever have. Take advantage of this amazing opportunity to raise the profile of your business and become the one that everyone else aspires to be.

Q&A: UK Cloud Awards judge Anthony Hodson


Cloud Pro

3 Mar, 2020

Please could you tell us a little bit more about who you are and what you do?

I am an AWS Solution Architect and Consultant working for Managed Service Provider (MSP), Ensono. Ensono serves mid-tier to large enterprises. I help enterprises understand the opportunities cloud has, and then move workloads into or grow workloads within AWS’ cloud. My background spans traditional managed hosting, DevOps tooling and advisory, and Fintech. I enjoy seeing the progress that cloud can bring.

How would you describe the UK Cloud Awards in three words? 

Commending Cloud Creativity

What appealed to you about becoming a judge for this year’s UK Cloud Awards? 

In addition to the splendid party, I wanted to hear the innovations and results that have been delivered in 2019. I can then use this inspire those I speak with in my day job.

What are you most looking forward to about being involved in this year’s awards?

The quality of submissions last year was high. I’m looking forward to more stories of innovation and collaboration and I’m hoping for some that don’t just take a bigger share of the market but make the market bigger.

This year’s awards have had a bit of a makeover, with new categories and some other tweaks. Tell us why people should be getting excited about all of that/the awards? 

This year we’re focusing less on products (three categories) and more on successful projects (ten categories) and recognition for outstanding contributions (five categories). This means, to be recognised, it’s about what the people managed to achieve. We want to recognise those who’ve made the biggest and most innovative strides in progress; Afterall productization can only come after a successful pilot.

Do you have a category/categories you’re most excited about? 

The Internet of Things (IoT) is an area where we see technology enter our day-to-day world. This year we have a new category ‘IoT project of the year.’ I hope to learn how these sensors can be used to improve life on the spinning rock we call home.

What are you looking for when you’re reading an entry? How can people make sure theirs stands out? 

When I read an entry I’m looking for a good story: what was the problem and how did you know there was one? Why should we care? What were the challenges to overcome it? What roles were played and who made up the team? Finally, what measurable outcome was there and what lays ahead in the sequel? Sending marketing material off the website usually does not achieve this.

What would you say to those thinking about entering but haven’t fully decided to do so as yet?

Putting together an entry that explains what you’ve created, why it was hard and what outcomes were achieved, for whom is the basis for many a good sales pitch. Crystallising this into a concise and moving piece will not only offer the chance of industry recognition but it’ll arm you internally with getting more backing for future projects, thereby extending out the ‘DevOps ripple of progress’.

Do you have a standout cloud moment from 2019?

Personally I particularly enjoyed my time with the CIF and the Containers and Functions as a Service webinar. From a technology perspective, I was excited to see AWS release its ‘serverless’ Kubernetes offering AWS ECS Fargate, in doing so, taking out more ‘undifferentiated heavy lifting’ shortening the cycle from idea to delivery.

What are your top 3 cloud predictions for 2020?

1. AWS provides a fully-integrated Disaster Recovery as a Service, manifested through a check-box in the console (or API of-course)
2. Hyperscale providers will continue to hope their customers align with a single hyperscale cloud; the market (driven by compliance and risk mitigation) moves towards multi-hyperscale cloud, those savvy enough use Kubernetes to do this. Google takes the ground as the secondary site for these differentiator workloads (being the Kubernetes mothership).
3. AWS’ CEO Andy Jassy’s love for Vintage Rock spills out of the Re:invent AWS keynote into the AWS re:play party with the Eagles returning from retirement…

Is there anything else you would like to add?

All too often in technology, I see great work where it’s hard to prove it made a measurable impact. When you start a project (or write about a successful project), find some data which gives a base-line: ideally, it’s quantifiable, it could be qualitative (surveys even). For advice and inspiration read (or listen) to Nicole Forsgren’s / Jezz Humble / Gene Kim book ‘Accelerate’ Note there are free chapters on Google books.

Cloud computing accelerating climate change is a misnomer, scientists find

Data centre workloads, powered by the rise in cloud computing, may not be the threat to the climate many have feared, according to a new report.

The study, published in the journal Science last week, argued that while global data centre energy has increased over the past decade, this growth is negligible compared with the rise of workloads during that time.

According to the research, 2018 saw global data centre usage pinned at 205 terawatt-hours (TWhs), comprising around 1% of global electricity consumption. This represents a 6% uptick compared with 2020 figures, yet global data centre compute instances rose by 550% over that time. To put it as energy use per compute instance, the intensity of energy used by global data centres has decreased by 20% annually since 2010.

The paper cites various improvements as key to this change. Greater server virtualisation has meant a sixfold increase in compute instances with only a 25% rise in server energy use, according to the research. More energy-efficient port technologies, the report cites, have enabled a 10-fold increase in data centre IP traffic with only ‘modest’ increases in network device energy usage.

What’s more, the rise of the hyperscalers has helped. The move away from more traditional, smaller data centres – comprising almost four in five compute instances in 2010 – has resulted in greater PUE (power usage effectiveness) due to power supply efficiencies, as well as stronger cooling systems. Hyperscale data centres, as part of larger, more energy-efficient cloud data centres, now make up 89% of compute instances in 2018, the report estimates.

The average PUE per data centre has dropped to 0.75 in 2018, representing a significant improvement. When this publication attended the opening of Rackspace’s UK data centre campus in 2015, the PUE was 1.15, which at the time was noted as ‘almost unheard of in commercially available multi-tenant data centres.’

Plenty of initiatives are taking place which show how the industry is looking to harness the planet’s natural cooling systems to create a more sustainable future. In September, SIMEC Atlantis Energy announced plans to build an ocean-powered data centre in Caithness, off the Scottish coast. The company, who according to reports is in the process of arranging commercial deals for the site, is following in the footsteps of Microsoft, who experimented with placing a data centre underwater in 2018 off Orkney.

The naturally cooler temperatures of islands in the northern hemisphere, most notably Scandinavia, have long since been seen as advantageous. In what was seen as a landmark ruling in 2016, the Swedish government confirmed data centre operators would be subject to reduction in electricity taxation, putting the industry on a similar footing as manufacturing among others.

In terms of the hyperscale cloud providers, Google touts itself as leading the way, saying as far back as April 2018 that it had become the first public cloud provider to run all its clouds on renewable energy. The company says its PUE across all data centres for 2019 was at 1.1, citing favourably an industry average of 1.67.

Following the release of the Science report, Urs Holzle, SVP for technical infrastructure at Google Cloud, said the findings ‘validated’ the company’s efforts, which included utilising machine learning to automatically optimise cooling, and smart sensors for temperature control. “We’ll continue to deploy new technologies and share the lessons we learn in the process, design the most efficient data centres possible, and disclose data on our progress,” wrote Holzle.

Amazon Web Services (AWS), the leader in cloud infrastructure, says that as of 2018 it exceeded 50% renewable energy usage and has ‘made a lot of progress’ on its commitment to 100% renewable usage. The company has previously received criticism, with a report from Greenpeace this time last year saying AWS ‘appears to have abandoned its commitment to renewable energy’. Last month, Amazon CEO Jeff Bezos said he would commit $10 billion to address climate change.

CloudTech contacted AWS for comment and was pointed in the direction of a 451 Research report from November which found that AWS’ infrastructure was 3.6 times more energy efficient than the median of enterprise data centres surveyed.

One potential future area of concern with regard to computational power is that of Bitcoin. The energy required to mine the cryptocurrency has led to various headlines, with the University of Cambridge arguing that Bitcoin’s energy usage, based on TWh per year, equalled that of Switzerland. Pat Gelsinger, the CEO of VMware, previously said when exploring the concept of ‘green blockchain’ that the energy required to process it was ‘almost criminal.’

Michel Rauchs, who worked on the Cambridge project, is speaking at Blockchain Expo later this month on whether Bitcoin is ‘boiling the oceans.’ His argument is that the question is more nuanced than many believe – not helped by the extremist opinions on both sides.

“The way that Bitcoin is being valued for different people right now is completely subjective,” Rauchs tells CloudTech. “For some people it’s really an essential; for other people it’s some sort of gimmick, and it’s definitely not worth the electricity it consumes.

“There is no easy answer,” he adds. “The only thing that we can say today is that Bitcoin right now is at least not directly contributing to climate change, though the level of energy consumption is really high. You need to look at the energy mix – what sources of energy are going into producing that electricity.”

The report concludes that, despite the good news, the IT industry, data centre operators and policy makers cannot ‘rest on their laurels’. If Moore’s Law is anything to go by – albeit a long-standing dictum which may be reaching the end of its natural life itself – demand will continue to proliferate, with the next doubling of global data centre compute instances predicted to occur within the next four years.

You can read the full article here (preview only, client access required).

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Microsoft refreshes Teams with new integrations


Bobby Hellard

3 Mar, 2020

Microsoft has integrated Outlook with its Teams platform, along with a host of changes to make the communications platform more efficient to businesses.

The new features are available from March and are a strategic push from the tech giant to make Teams the ultimate enterprise communications platform.

Users can now move an email conversation directly from Outlook into a Teams chat, simply by clicking a button, and also move the conversations the other way into emails.

There are also options for tagging members of an organisation, so users can target messages (similar to Slack). For example, a manager can @mention their entire department in a given channel and get their message out to the relevant people at once.

What’s more, there’s also a feature to create an «org-wide» (organisation-wide) conversation. This is mostly for small and medium-sized businesses, which have less than 5,000 employees.

Calls and meetings have also seen changes as Microsoft has added live captions. This can be turned on during a call and will subtitle what the parties are saying in real-time. This, the company said, will help when calls are made from busy places, where words can be lost in the background noise.

The feature is only available in English at the moment, but there are plans to offer more languages in the near future.

Security has also been given a boost with new measures that let administrators monitor the content shared on the platform. This is a new feature where private channel chats can be placed on hold in a stored mailbox, should it be necessary for a message on a certain topic to be saved.

This also includes a communication compliance feature that both minimises HR risks to the business and helps administrators detect, capture and take remediation actions for inappropriate messages.

The COVID-19 coronavirus outbreak is the cloud’s chance to shine


Bobby Hellard

3 Mar, 2020

In one of my favourite episodes of The Simpson, Mr Burns opens a casino in Springfield and locks himself away in a panic room. He watches all the other characters as they gamble on CCTV, zooming in to see the spread of germs. He becomes paranoid, refusing to leave the room and letting his beard and nails grow ridiculously long as he slowly descends into madness. 

Such is the tattered reputation of Facebook, it’s easy to picture Mark Zuckerberg holed up in a panic room watching a crowd of developers cough and spread the outbreak of COVID-19 coronavirus all over San Francisco. Thankfully, the company has put health and safety first and cancelled the F8 conference.

Google has done the same, deciding to “reimagine” Cloud Next 20 as a virtual conference due to the growing concerns over the impact of COVID-19. Currently, the concerns are that it is likely to spread to major cities. The World Health Organisation (WHO) has said it puts the world in “uncharted territory”, but it can be contained with the right measures. 

Cancelling big events is a very good measure, in my opinion, but what’s even better – particularly for technology companies – is that they use the cloud computing they champion to showcase what it can actually do. You don’t need to travel anywhere when you can see it all via the internet – we can all be Monty Burns. 

This is what Google has chosen to do with Cloud Next 20. It’s now a “free, global, digital-first, multi-day event”, the company has announced. This will include streamed keynotes where you won’t have to get dressed and you won’t lose your seat if you go get a cuppa. You can also see the breakout sessions, talk to the experts and check out all the new products and services without leaving your house. 

It probably couldn’t have been set up in such a short time, but this would have also been a perfect opportunity to use virtual and augmented reality technologies. Imagine popping a headset on and your living room turns into one of Google’s breakout sessions. This was done for an Oculus event in 2018, so it is very much possible. There is so much more we can do with cloud computing and it seems that COVID-19 might be the catalyst for us to find out what. 

Anyone who attends the big tech events knows that they are huge. A company usually spreads its keynote and other sessions around a building that’s often too big to see all of it. You need a strict plan to get in, see the whole three hours of what the CEO and their co-presenters have to say and then sprint off to meet with developers, experts or journalists in some far-flung corner. Wouldn’t it be better for all involved if instead, on your laptop in the comfort of your own home, you can just click your way around – or have multiple meetings at once and conserve finger energy. 

This could also be an everyday reality (for some of us) as governments around the world look set to advise people to work from home. People in California have tested positive for COVID-19 and Italy’s Serie A football league has been put on hold as cases have popped up in northern parts of the country. It’s shutdown factories and offices across China and is now wreaking chaos across South Korea. There is a likelihood that it’s coming to a town near you too, with 39 reported cases in the UK, according to Sky. While we can all do our bit and wash our hands and avoid unnecessary travel, working remotely might just be the best solution for containment. 

I would put forward a concern about Wi-Fi speeds, given the UK isn’t exactly leading the way in that area. And, there’s also the likelihood of outages as more and more of us lean on the internet for work, but hey, that probably isn’t as frustrating as spreading a virus that’s potentially deadly to those with existing conditions.

COVID-19 isn’t a pandemic yet – why not log in to the cloud and keep it that way? Open all the platforms and services your laptop can manage, pull-on a VR headset and immerse yourself in work, virtually. You can attend all the technology conferences you want via the internet and, best of all, getting dressed is optional.

How women in cloud are challenging the narrative


Keumars Afifi-Sabet

3 Mar, 2020

It’s no secret the IT industry is heavily male-dominated, with women traditionally struggling to achieve representation for reasons ranging from implicit bias to discouragement from taking up STEM subjects at school

While there are plenty of success stories, important to recognise as we approach International Women’s Day, there are also tales that speak to toxic work cultures, workplace discrimination, and women being overlooked for opportunities.

The last few years have heard a crescendo in the commotion on ‘women in tech’, although it’s hardly translated into concrete improvements. For instance, progress has stalled for the Tech Talent Charter (TTC), an organisation dedicated to raising gender balance in the UK. Women held just 24% of technical roles among TTC signatories last year, a 2% dip against figures from 2018. 

The picture isn’t unified across the entire tech landscape, however. The exciting frontier of cloud computing is challenging the narrative, Ingram Micro Cloud’s Microsoft business manager Violetta Yordanova tells Cloud Pro, with the sector’s rapid expansion opening up new opportunities and roles for women to fill.

“As cloud is a relatively new technology, my experience of being a ‘woman in tech’ may not be typical, as the cloud industry is extremely diverse,” Yordanova says. “In fact, my team has an equal gender split with a real mix of personalities, cultures and strengths from people who grew up with this technology.”

Her experiences are reflected by those of F5 Networks’ principal threat evangelist with the office of the CTO, Lori MacVittie, who feels the cloud industry is more welcoming because there’s less of an ‘establishment’.

“Whether it’s coincidental or not, the rise of cloud was accompanied by a significant drive to recognise and support women ‘in cloud’,” MacVittie explains. “The culture of the cloud industry is very welcoming and cloud as a technology is often credited as democratising the resources needed for women to take their place as entrepreneurs.”

Startups tend to be more progressive because technology has allowed women to more effectively drive their ideas to fruition, she adds. There’s been an explosion of women-led cloud startups, partially fuelled by a rise of flexible working practices.

“The adoption of cloud-based solutions in the workplace has also meant that it’s easier to balance work and life, because the tools you need to work are always accessible from anywhere – even home,” she continues. “I see that accessibility as broadening corporate acceptance of remote work when it’s necessary and alleviates stress on women who struggle with work-life balance.”

While many, including MacVittie and Yordanova, recognise differences, for senior software engineer with Red Hat, Rebecca Simmonds, these are few and far between, despite the fact the growing cloud segment is fed with plenty of resources, she tells Cloud Pro.

“At Red Hat, we have equal opportunities for all of the different sectors in the company, not just cloud. So my experience as I have moved around different companies is that as long as you are willing to work hard then there are similar opportunities in any of the tech sectors,” Simmonds says.

Despite these opportunities, the challenges that women face persist, albeit differing from person-to-person. For Simmonds, as she moved from a startup to a Java EE company, and then to Red Hat, she has felt pressured into always needing to demonstrate her expertise.

“Proving myself and making a great impression when meeting people has been the biggest challenge I had to tackle,” she says. “Women in the tech sector are still stigmatised, and I constantly feel pressured to demonstrate my knowledge. The good thing is that it’s really motivated me to work harder, push my limits, and fight the stereotypes in the industry.”

It’s similar to the experiences of F5 Networks’ MacVittie, meanwhile, who hasn’t come across many roadblocks based on her gender, although there are aspects of workplace relationships with men that have proven frustrating.

“Throughout my career I have experienced male colleagues who wouldn’t take direction from a woman, and also men at conferences who are completely taken aback when they realise I know what I am talking about,” she says. “My question is, what made you assume I didn’t? It’s frustrating but something I try to move past quickly – you can’t let people like that bring you down!”

She also sees wrestling with career progression a major challenge, especially as women become more established in their roles and industries. There are, she adds, fewer options to progress the more established one becomes, with women having to be more strategic about their personal development to ensure they have the skills needed to advance.

“The challenge, in early stages, is to establish yourself in your field of expertise and figure out how to build a reputation that will help you later when you start planning more strategically. Choosing a company that best suits your priorities for your career and life is an important factor in balancing both. If your priority is family, you don’t want to work for a company that doesn’t respect that. If your priority is your career, you want to make sure there are opportunities to [progress] where you work.”

This represents only half of the equation, however, argues head of EMEA and VP of global customer experience with Dropbox, Adrienne Gormley. Effective management plays a critical role in personal development, and women must be empowered to feel at ease with the demands of their work and home lives. 

“I really believe that it’s part of being an effective manager today to help others balance their life at home with work, and to model setting boundaries for your team,” she says. “We can bring empathy for the pressures of home life into the workplace, underlining that we understand the demands on individuals, whether as parents, or carers looking after a relative or other commitments. Looking at how we can make the workplace easier for people is deeply important to me: how we can help alleviate the pressure of trying to do it all.”

Gormley’s biggest piece of advice is for women to set their boundaries early on in their careers, and take an active role in their futures. Moreover, if something isn’t working, take a risk and speak up, or ultimately make a move. 

“Different people will be there for you, but they come and go, ultimately it’s your journey. The sooner you understand that, the sooner you can really be empowered to make choices and changes, and your actions will help shape the workplace at large.”

Q&A: UK Cloud Awards judge Rob Lamb


Cloud Pro

2 Mar, 2020

Please could you tell us a little bit more about who you are and what you do
My role at Dell Technologies is to bring industry expertise and transformation experience to help customers achieve key business outcomes in times of big change. My aim is to counsel them on how they can accelerate their IT transformation while balancing the need for consistent delivery and helping drive the cultural change associated with such initiatives – the magnitude of cultural and operating model change is often underestimated.
How would you describe the UK Cloud Awards in a nutshell?
The opportunity for people to receive industry recognition for their efforts and initiatives.
What appealed to you about becoming a judge for this year’s UK Cloud Awards?
The quality and breadth of the entries last year was fantastic, and I thoroughly enjoyed reading and reviewing them.
What are you most looking forward to about being involved in this year’s awards?
The new categories are exciting and I’m looking forward to reading the entries.
This year’s awards have had a bit of a makeover, with new categories and some other tweaks. Tell us why people should be getting excited about all of that/the awards?
Now in their seventh year, the UK Cloud Awards celebrates the diversity, innovation, excellence, of entries across 20 categories and will provide entrants a showcase for their efforts. The new categories really broaden the appeal of the awards.
Do you have a category/categories you’re most excited about?
I am really looking forward to the new people-centric categories, and especially the Positive Action Award
What are you looking for when you’re reading an entry? How can people make sure theirs stands out?
Make it real – talk about tangible business outcomes – then prove them. It mustn’t be technology for technology’s sake, there must be a positive impact. Don’t play down the challenges, we all know they happen so don’t gloss over them.
Talking about the challenges can bring your story to life. Short, sharp and punchy catches the eye.
What would you say to those thinking about entering but haven’t fully decided to do so as yet?
What are you waiting for? If you’re proud of a project, if it had a real business outcome and made a difference then why aren’t you writing it up and submitting it?
Do you have a standout cloud moment from 2019?
I think for me it has been the realisation by the industry, especially customers/consumers, that a single cloud isn’t the answer and that multi-cloud is going to be of greater importance in the strategies of enterprises in order to address all their workloads.
What are your top three cloud predictions for 2020?
1) 2019 saw the realisation that multi-cloud is industry direction of travel. This and edge computing will continue to be the aspiration for customers in 2020.
2) Security will continue to be a significant focus. Recent breaches have brought attention to the challenge of securing apps and data in a multi-cloud world.
3) Administration of this evolving cloud landscape will see fundamental changes coming in
terms of how it's all administered.

IDC notes IT spending decline – yet sees the upside for private cloud infrastructure

Hyperscale cloud providers are experiencing some market saturation. Vendor revenue from IT infrastructure products (server, enterprise storage, and Ethernet switch) for cloud environments, including public and private cloud, declined in the third quarter of 2019 (3Q19) as the overall IT infrastructure market continues to experience weakening sales following strong growth in 2018.

The decline of 1.8 percent year-over-year was much softer than in 2Q19 as the overall spend on IT infrastructure for cloud environments reached $16.8 billion, according to the latest market study by International Data Corporation (IDC).

As a result, IDC chose to slightly increase its forecast for total spending on cloud IT infrastructure in 2019 to $65.4 billion. This represents a flat performance compared to 2018.

Cloud IT infrastructure market development 

The decline in cloud IT infrastructure spending was driven by the public cloud segment, which was down 3.7 percent year over year, reaching $11.9 billion; sequentially from 2Q19, this represents a 24.4 percent increase.

As the overall segment is generally trending up, it tends to be more volatile quarterly as a significant part of the public cloud IT segment is represented by a few hyperscale service providers. This softness of the public cloud IT segment is aligned with IDC's expectation of a slowdown in this segment in 2019 after a strong performance in 2018.

It is expected to reach $44 billion in sales for the full year 2019, a decline of 3.3 percent from 2018. Despite softness, public cloud continues to account for most of the spending on cloud IT environments.

However, as demand for private cloud IT infrastructure is increasing, the share of public cloud IT infrastructure continued to decline in 2019 and will be declining slightly throughout the forecast period.

Spending on private cloud IT infrastructure has shown more stable growth since IDC started tracking sales of IT infrastructure products in various deployment environments. In 3Q19, vendor revenues from private cloud environments increased 3.2 percent year-over-year, reaching nearly $5 billion. IDC expects spending in this segment to grow 7.2 percent year over year in 2019 to $21.4 billion.

As investments in cloud IT infrastructure continue to increase, with some swings up and down in the quarterly intervals, the IT infrastructure industry is approaching the point where spending on cloud IT infrastructure consistently surpasses spending on non-cloud IT infrastructure.

Until 3Q19, it happened only once, in 3Q18, and in 3Q19 it crossed the 50 percent mark for the second time since IDC started tracking IT infrastructure deployments. In 3Q19, cloud IT environments accounted for 53.4 percent of vendor revenues.

However, for the full year 2019, spending on cloud IT infrastructure is expected to stay just below the 50 percent mark at 49.8 percent. This year (2020) is expected to become the tipping point with spending on cloud IT infrastructure staying in the 50+ percent range.

Across the three IT infrastructure domains, Ethernet switches is the only segment expected to deliver visible year-over-year growth in 2019, up 11.2 percent, while spending on compute platforms will decline 3.1 percent and spending on storage will grow just 0.8 percent. Compute will remain the largest category of cloud IT infrastructure spending at $34.1 billion.

Sales of IT infrastructure products into traditional (non-cloud) IT environments declined 7.7 percent from a year ago in 3Q19. For the full year 2019, worldwide spending on traditional non-cloud IT infrastructure is expected to decline by 5.3 percent.

By 2023, IDC expects that traditional non-cloud IT infrastructure will only represent 41.9 percent of total worldwide IT infrastructure spending (down from 51.6 percent in 2018). This share loss and the growing share of cloud environments in overall spending on IT infrastructure is common across all regions.

According to the IDC assessment, while the industry overall is moving toward greater use of cloud, there are certain types of workloads and business practices, and sometimes end user inertia, which keep demand for traditional dedicated IT infrastructure afloat.

Outlook for cloud infrastructure investment growth

Geographically, the cloud IT Infrastructure segment had a mixed performance in 3Q19. Declines in the U.S. market, Western Europe, and Latin America were driven by overall market weakness; in these and some other regions 3Q19 softness in cloud IT infrastructure spending was also affected by comparisons to a strong 3Q18.

In Asia-Pacific (excluding Japan), the second-largest geography after the U.S. market, spending on cloud IT infrastructure increased 1.2 percent year-over-year, which is low for this region. However, it is in comparison with strong double-digit growth in 2018. Other growing regions in 3Q19 included Canada (4.9 percent), Central & Eastern Europe (4.6 percent), and Middle East & Africa (18.1 percent).

Long-term, IDC expects spending on cloud IT infrastructure to grow at a five-year compound annual growth rate (CAGR) of 7 percent, reaching $92 billion in 2023 and accounting for 58.1 percent of total IT infrastructure spend. Public cloud datacenters will account for 66.3 percent of this amount, growing at a 6 percent CAGR. Spending on private cloud infrastructure will grow at a CAGR of 9.2 percent.

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