The process of mapping IT computing resources to business services – commonly known as “business service management” (BSM) or “IT service management” (ITSM) – is time-consuming and becomes even trickier when cloud computing gets added into the mix. Neebula is making available a preview of its SaaS-based discovery and mapping product, ServiceWatch.
Neebula Systems, a provider of business-level service modeling, management, and automated full-stack discovery and dependency mapping solutions, invites customers to preview the Neebula ServiceWatch solution in the cloud. For the first time, IT managers will be able to use a Software-as-a-Service (SaaS)-based product to quickly and effectively discover and map IT resources – hardware and software – that make up a specific business service. This eliminates the long, labor-intensive process of installing on-premise software and then manually discovering and mapping IT resources.