Mobile and cloud top financial CIO agenda in UK

Mobile banking will be an increasingly important channel for UK banks and financial institutions over the next three years and will be a key factor in retaining customers and increasing loyalty.

In a survey of 50 CIOs from across the UK wholesale, investment and retail banking sector, 49 per cent of organisations said that mobile banking is important to customers today, while 71 per cent predict it will be by 2015.