Four in five (83%) of civil servants have said their experience of cloud computing in the public sector was ‘negative’ or ‘poor’, according to the latest research from not-for-profit CSP Eduserv.

The research, the latest monthly update produced by the government cloud provider, found that nearly half (40%) of those who’d suffered bad experiences were hindered by not being able to access the right data or applications, with one in 10 adding their ability to do their job was disrupted by new cloud services.

The results were collated in a paper entitled ‘Delivering Cloud First’ and polled over 800 civil servants to find out the state of the UK government’s cloud first policy – and found that efficiency trumps innovation.

Most cloud adoption (60%) has focused on entry level infrastructure as a service (IaaS) solutions, while the primary driver for adopting cloud remains improving operational efficiency, according to 57 …