HP Addresses Simplified Support By @Dana_Gardner | @CloudExpo [#Cloud]

HP charts a better path to simplified, just-in-time, and pan-IT support improvements — despite dynamic and complex IT environments.
Much of the attention to coping with mega IT challenges such as cloud, bring your own device (BYOD), mobile applications, and big data focuses on adoption and implementation strategy. Yet the added complexity and requirements of how to support these technologies once they are in place has now also become top of mind.
So how do enterprises deliver improved user experiences, leverage new reactive support tools and diagnostics, and increasingly rely on self-help and automation to keep their far-flung systems and services fully functional?

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