You probably know from personal experience how tough it can be to change from one service provider to another. Think about the last time you changed your Internet service or gym membership. It was probably a pain, and there’s a reason. Most vendors don’t want you to have a seamless transition from their product to a competitor’s.
vendor lock in cloud software. But you might not know that some less-trustworthy vendors build roadblocks specifically designed to lock customers into their service. They make it hard for you to switch vendors so they can raise prices or change policies without worrying too much about losing customers—a practice called “vendor lock-in.”