Category Archives: Total Cost of Ownership

Quest, Pivotal Technologies Partner to Deliver Desktops as a Cloud Service

Desktone, Inc., today announced a partnership between Quest, a cloud service provider, and Pivotal Technologies Group, a managed service provider. Based on the relationship, Pivotal will now offer Desktone-powered hosted Windows desktops provided by Quest as a managed service to businesses. The relationship represents an effective new way for service providers of all sizes to benefit from increasing demand for desktops as a cloud service. By providing the Desktone-powered DaaS offering to channel partners, Quest is able to expand their market opportunity while enabling managed service providers such as Pivotal the ability to offer virtual desktops without having to invest in costly infrastructure.

“We built the Desktone Platform from day one for service providers like Quest and Pivotal that are tasked with helping end user organizations increase IT efficiencies while keeping their budgets in check,” said David Grant, Vice President of Strategy, Desktone. “We have seen an explosion of interest from managed service providers (MSPs) that want to deliver DaaS but cannot build their own data centers. With DaaS, Quest is able to host and deploy virtual desktops from their data centers, making it easy for Pivotal to provision new desktops for end users whenever they’re needed without investing in costly hardware and software.”

“Quest is committed to its partners to capitalize on cloud computing opportunities like DaaS that are in the greatest demand among customers today,” said Adam Burke, Director of Quest’s Technology Partner Program. “Our partnership with Pivotal is a testament to the unique value proposition that Quest delivers as a partner of choice to accelerate their time to market and provide the greatest value of cloud services to their end customers.”

Small and mid-sized service providers often don’t have the capacity for hosted offerings. By leveraging Desktone’s multi-tenant DaaS solution, Quest can provide MSPs like Pivotal a simple, affordable way to offer virtual desktops to end user organizations. The multi-tenant architecture makes it easy to deliver secure, scalable virtual desktops as a cloud service without the expense and hassle of infrastructure integration and maintenance.

“Our customers look to Pivotal to solve their IT pain points. One of the biggest challenges we see is organizations looking to support mobile and remote workers,” said Jim Law, President, Pivotal Technologies Group. “We previously offered our customers desktops from a traditional VDI provider but found the service expensive and difficult to manage because of issues with speed and availability. By transitioning to the Quest DaaS model powered by Desktone we are able to streamline desktop management and improve reliability while reducing the price per desktop by half.”