Category Archives: OSS

Ericsson buys system integrator to shore up IT consultancy services in LATAM

Ericsson is boosting its OSS/BSS activities in LATAM

Ericsson is boosting its OSS/BSS activities in LATAM

Ericsson announced plans to acquire Guatemala-based Icon Americas, a consulting and systems integration firm, for an undisclosed sum. The company said the move would bolster its expertise in telecoms software.

Founded in 1996, Icon Americas specializes in providing application development and maintenance (ADM) services, specifically in the area of billing and charging for telecom operators.

Ericsson said the acquisition, which will see Icon Americas’ 250 employees join the networking giant, will boost its portfolio of consulting services around OSS/BSS solutions in the region.

Sergio Quiroga da Cunha, head of Ericsson in Latin America and Caribbean said: “IT services is an area of strategic importance to Ericsson – not just in Latin America but globally. The acquisition of Icon Americas will improve our ability to provide IT and ADM services to customers in Latin America, thereby strengthening our end-to-end position in OSS/BSS.”

Hugo Cruz, founder and chief executive of Icon Americas said: “We are excited to be joining the Ericsson team as its global scale and presence enable us to apply our expertise to a much wider range of customers.”