Category Archives: Network Solutions

Hey Network Solutions, New Rule: Use Social During an Outage

Network Solutions is in trouble today. Rumor has it DNS issues are the root cause, but it’s unclear. What is clear is if your site is hosted by NetSol it is unreachable.

If you dig really hard you can get links to their blog which might offer more detail. But… it’s unreachable (duh).

I picture NetSol personnel happily posting critical updates to a blog only they can reach.

New Rule: If your servers/dns/routers/network is experiencing problems, use your Twitter and Facebook accounts to communicate with customers. Don’t want your dirty laundry messing up your marketing? Set up Twitter/FB Support accounts.