My Docs Online has enhanced its web-based secure file delivery feature to add additional controls and a comprehensive delivery audit trail.
“We were the first to offer web-based file delivery, back in 1999,” said Stephen Campbell, CEO of My Docs Online, “and we’ve consistently enhanced and expanded our capabilities as user needs have evolved. What we are seeing now is the need for optional controls like passwords, variable expiration limits, and most importantly, a detailed audit trail documenting delivery and the ability to make changes after the fact. No other product offers our range of options coupled with an audit trail.”
In order to offer such a wide range of options without making the feature cumbersome to use, customization controls allow unneeded options to be hidden, allowing a streamlined, custom experience for each user. In addition, group administrators can control defaults and enforce group policies such as requiring passwords or setting a fixed expiration.
The new “Smart Label” feature allows users label a Share, and also save default values like custom comments and expirations for future use. Smart Labels also add more value to the Share Management portion of the product, making it easier to locate, verify and control Shares.
Users also have the option to generate a link they can send themselves, or select email addresses from an address book and let My Docs Online send the email.
The file delivery page displays the customer’s logo, and offers an optional zipped download of all files when there is more than one.
A web API is also available for third-party use.
More details are available in the My Docs Online FAQ.
When My Docs Online, an online file sharing and delivery service with 15 years experience, revamped their Share feature in July, they focused on control, tracking and audit.
“We’ve been doing this for businesses and professionals for some time,” said CEO Stephen Campbell, “And we know that in addition to ease of use for both sender and recipients, the sender also needs the ability to control, modify, and track delivery.”
The result is the addition of a Share Management tool that lets senders see exactly what transpired on the receiving side, with download logging, IP addresses, and results. The new tool also allows easy cancellation, modification of expiration, addition or change to delivery passwords, and more.
The new release also introduced labels to allow tagging of a Share with a meaningful label, including “Smart Labels” that pre-determine delivery features including a default password, number of days before the delivery expires, and a pre-formatted comment.
“A decade ago all our file deliveries were done with My Docs Online sending an email on the customer’s behalf,” said Campbell. “Now fully 50 per cent of the time customers choose to get a link from us and send it themselves. The label option in part replaces the email address they are no longer including, making it easier to find and track a particular Share.”
Six weeks into the new release, the company has been able to gain some insight into usage patterns:
- 8 percent of Shares use a delivery password for increased security
- 59 percent involved a single file, and another third were for between 2 and ten files. Only one in a hundred Shares involved more than 30 files.
More stats and info are available on the My Docs Online blog.