Category Archives: Retail & Consumer

Getting digital transformation right: Lessons learned – from decisions to data

“Digital transformation becomes very ineffective if you don’t have any focus,” explains Kamala Manju Kesavan. “What are you trying to do? Are you clearing your tech stack? Are you trying to solve a customer problem? Clear strategy and goals are very important.” Of course, there might be the ideal use case where you can both… Read more »

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Co-op to transition from data centres to cloud with TCS

Tata Consultancy Services (TCS) has expanded its partnership with The Co-operative Group Limited (Co-op), one of the world’s largest consumer co-operatives with interests across food, funerals, insurance and legal services, to adopt a cloud first strategy that will support the group’s business growth.   TCS has been the strategic partner to Co-op for the past 14… Read more »

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Genesys acquires Radarr Technologies to unify customer experience

Genesys, a global cloud specialist in AI-powered experience orchestration, has entered into an agreement to acquire Radarr Technologies, an AI-based social and digital listening, analytics, and consumer engagement company.  By combining the comprehensive public social media capabilities within the Radarr Technologies solution with the all-in-one Genesys Cloud platform, Genesys will empower organisations to unify the… Read more »

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Nokia and Innova Solutions partner to deliver programmable network applications

Nokia and Innova Solutions, a global digital transformation solutions provider, have announced a partnership that will utilise the Nokia Network as Code platform with developer portal (platform) to create and deliver programmable network solutions. The agreement will accelerate the digital transformation of enterprises in industries such as banking/financial services, transportation and logistics, technology, life sciences,… Read more »

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McDonald’s teams up with Google Cloud for AI and edge use cases

McDonald’s and Google have announced a multi-year global partnership to utilise Google Cloud technology in its restaurants – with a particular focus on generative AI and edge use cases. The agreement will see updates to various aspects of the McDonald’s restaurant and customer platforms, from the company’s mobile app to self-service kiosks. Edge computing capabilities… Read more »

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ManageEngine launches cloud-based remote monitoring and management solution 

ManageEngine, the enterprise IT management division of Zoho Corporation, has launched Endpoint Central MSP Cloud, which it says brings the advantages of the cloud’s scalability, flexibility, and efficiency to the remote monitoring and management (RMM) of endpoints for managed service providers (MSPs). The launch also completes the first stage of the company’s vision for a… Read more »

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Nearly a quarter of businesses are losing more than £100,000 a year to IT skills shortage

Nearly a quarter of IT decision-makers (22%) estimate IT skills shortages are costing their business more than £100,000 a year in recruitment fees, temporary staffing, increased salaries and investment in lower-level employees to bring them up to speed over time. As the skills shortage worsens, over three-quarters of respondents polled (77%) say their organisation’s IT… Read more »

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40%+ of firms lose revenue from technology downtime and cloud complexity

55% of enterprises are struggling to derive meaningful insights from their data, highlighting an industry-wide need to deliver technology faster, more reliably and in more places, according to a survey by Hitachi Vantara, the modern infrastructure, data management and digital solutions subsidiary of Hitachi. The survey revealed ongoing challenges related to security, inflexible systems, isolated… Read more »

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UK startups wasting over two weeks per year – costing the UK an estimated £37bn in GDP

UK startups and microbusinesses are wasting over two working weeks every year on admin tasks, including managing mobile phone contracts, choosing energy providers, and buying insurance – according to new research.  The study, conducted by Beasy, which surveyed 500 business owners employing between 1-9 people, found that startup founders are spending an average of 5.5… Read more »

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Avanade launches cloud insights platform that identifies risks and unlocks cloud spend

Microsoft solution provider Avanade has launched a platform to help businesses establish an AI-ready digital core and unlock funding to reinvest in innovation. ‘Avanade Cloud Impact’ is a data platform that uses the latest in AI and machine learning to integrate and analyse industry, business and technical data sources and generate rich, tailored modernisation for… Read more »

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