How quickly do things change in the world of mobility? Just last year, CA Technologies conducted a worldwide survey that told an entirely different story from the one we are hearing today. 2013’s Enterprise Mobility – It’s All About the Apps was a call to action for enterprise IT to keep up with customers mobility demands and employee’s desire for BYOD.
If last year was about keeping up with customers’ mobile application demands, this year that issue has all but disappeared. Our 2014 survey respondents released an average of six customer-facing apps last year, and 71 percent of organizations surveyed are now providing mobile apps to their customers. So what’s the problem?
Our latest research report, Mobility: Why Your Customers Aren’t Satisfied and What to Do About It, is a wakeup call. The survey reveals shockingly low end user satisfaction with enterprises’ mobility offerings. Only 22 percent of enterprises say their end users are completely satisfied. A full one-third is either dis-satisfied or “neutral” about their mobile experience – not a ringing endorsement of the huge investment organizations have made in mobility. It is no wonder that both line-of-business (LOB) and IT executives are unhappy with their own mobility initiatives – only 28 percent are completely satisfied with the customer acceptance of their offerings, and just 27 percent are completely satisfied with the competitiveness of their offerings.
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ITAR Compatibility Delivered by @Infor | @CloudExpo [#Cloud]
Infor has announced a new feature Infor CloudSuite™ Aerospace & Defense (A&D) to aid compliance with International Traffic in Arms Regulations (ITAR). The ITAR function will serve as a complementary function for new or existing Infor CloudSuite A&D customers, to facilitate compliance for Infor customers that are creating a US defense article or performing a US defense service and wish to benefit from cloud-services.
The ITAR regulation serves to manage handling and access requirements for data and physical equipment, which involves the design, manufacture and delivery of weapons systems. This law creates a vital compliance factor for any organization that is responsible for the creation, distribution and trade of weapons. However, it also creates a potential layer of difficulty for such organizations that seek to deploy cloud services, as the law may impact third-party organizations that handle ITAR-related data. For this reason, Infor has invested in the controls required to help customers demonstrate ITAR compliance for CloudSuite Aerospace & Defense as required by the Directorate of Defense Trade Controls (DDTC).
What Is a Digital Professional? By @TheEbizWizard | @CloudExpo [#BigData]
I’ve started using the phrase digital professional, in particular in my recent article dinging Amazon’s cloud division Amazon Web Services (AWS) for not having a clear digital strategy. However, I haven’t been very clear on what I mean, so it’s time to put a finer point on this terminology.
The role of digital professional begins back in the 1990s with the rise of the web professional: people who worked on web sites in some capacity. Some of them were technical, able to sling HTML or JavaScript or perhaps Perl back in the day.
Other designated as creatives, including graphic designers and the like. A third subset of the web professional community were the marketing people: hammering out web strategies, focusing on key performance indicators like conversions and churn, and figuring out how to communicate to users using this newfangled World Wide Web of ours.
And finally, there were the information architects, designing page flows and form interactions, making sure site maps made sense and navigation worked as expected.
Cochlear Selects @AppZero_Inc for WS2003 Migrations [#Cloud]
Cochlear Limited, the global leader in implantable hearing solutions, has selected AppZero for easy migration of its Microsoft Windows Server 2003 applications, a major priority for IT organizations before Microsoft ends support on July 14, 2015. AppZero software enables server application migration from old operating systems to new platforms or clouds and has been proven to be ten times faster, more reliable and efficient than alternative approaches.
Get the Most Out of #SDN By @Riverbed | @CloudExpo [#Cloud]
Fundamentally, SDN is still mostly about network plumbing. While plumbing may be useful to tinker with, what you can do with your plumbing is far more intriguing. A rigid interpretation of SDN confines it to Layers 2 and 3, and that’s reasonable. But SDN opens opportunities for novel constructions in Layers 4 to 7 that solve real operational problems in data centers. «Data center,» in fact, might become anachronistic – data is everywhere, constantly on the move, seemingly always overflowing. Networks move data, but not all networks are suitable for all data.
An @AppNeta Review By @TheEbizWizard | @CloudExpo [#Cloud]
Up to this point in time, cloud-base Application Performance Management (APM) vendor AppNeta has focused on the “big five” application development environments: Java, .NET, php, Python, and Ruby. Recently they added Node.js to the list. As a result, their TraceView product can now monitor well over 90% of the modern code in production today.
However, there is more to the addition of Node.js to this list than simply rounding out the monitoring capabilities of TraceView. In fact, Node.js plays an important part of today’s real-time digital world. To fully understand the importance of monitoring Node.js, therefore, we must place this tool into context.
Amazon Web Services’ Value Chain By @TheEbizWizard | @CloudExpo [#Cloud]
Amazon Web Services (AWS), the Amazon.com cloud computing juggernaut, wrapped up its annual reInvent conference in Las Vegas last week. Host to many thousands of AWS devotees, hundreds of exhibiting partners, and dozens of press and analysts – but not myself. You see, I wasn’t invited.
Not for want of trying, mind you. It didn’t matter that I had attended last year as an analyst, or that I write about them regularly, or even that my opinion of them has generally been quite favorable. You’d think that with my new role as contributor to Forbes on the topic of digital transformation, I’d be a shoe-in for one of the coveted press/analyst passes. Didn’t happen.
Amazon Declares War on VMware | @CloudExpo [#Cloud]
I returned from re:Invent last night after three days of what was probably one of the most memorable and impactful trade shows I’ve ever attended. Period.
More than 1500 attendee applicants were refused. The show was packed. This time with more enterprise IT leaders than one might imagine, with most fully committed to getting on Amazon AWS.
The attendee drumbeat at our booth was relentless: “We want to move to AWS.”
My comment to press and analysts at each briefing: It is clear that re:Invent 2014 is more than a typical trade show; it will be remembered as the point at which Amazon declared war (explicitly or implicitly- it doesn’t matter) on VMware.
Cloud: Is Colombia Primed for ICT Growth?
I saw a tweet and accompanying story this morning about Colombia’s potential as a leader in digital technologies. The implication is that the nation is primed to migrate much of its ICT infrastructure to the cloud – in a nation dominated by SMEs more than most – to take advantage of cloud computing and all that goes with it in building an infrastructure for the 21st century.
So I thought I’d take a look at how this country does in our research and rankings.
Colombia does OK in our rankings, just outside our “Goldilocks Zone” of countries that we view as truly dynamic in developing its ICT infrastructure and environment. It could do better with just slight tweeks in its commitment to ICT as a prime driver of economic and societal development.
Colombia is the largest country not named Brazil in South America, with about 47 million people and a per-person income that’s about 70% that of Brazil. Its overall economy is #31 in the world, very close to Thailand and larger than that of South Africa.
The country ranks 59th among the 103 nations we survey, again (and coincidentally) close to Thailand, slightly lower than Brazil and China, and slightly ahead of Kenya and India.
We measure ICT environments on a relative basis, adjusting several raw technology and socio-economic measures for per-person income and the local cost of living. Our aim is to show which countries are doing the most with what they have, to create a “pound-for-pound” ranking of these nations.
Potential is There
In addition to our overall and Goldilocks rankings, we provide a measure of “instant dynamism” that indicates how a country is progressing at the present moment. Separately, we factor in total population to measure the overall challenge each country faces in developing its ICT environment.
Colombia ranks 50th in the first of these measures – ahead of Brazil – and 42nd in the severity of its overall challenge. This is, again, ahead of Brazil but trails Mexico, Argentina, and Turkey.
This quick analysis tells us not to sugarcoat the news – Colombia is not among the world or regional leaders – but as the article I read states, is primed for great growth as it commits itself to developing its ICT infrastructure.
We are able to develop in-depth reports on this topic, and welcome any questions people may have.
‘Manage #Cloud Performance’ Presentation Slides By @JimCowie | @CloudExpo
To manage complex web services with lots of calls to the cloud, many businesses have invested in Application Performance Management (APM) and Network Performance Management (NPM) tools. Together APM and NPM tools are essential aids in improving a business’s infrastructure required to support an effective web experience… but they are missing a critical component – Internet visibility.
Internet connectivity has always played a role in customer access to web presence, but in the past few years use of the Internet in the web experience has dramatically increased. The broadening use of Cloud Services sources means that web content is coming to the customer from all over the Internet in a multitude of paths. Relying solely on Network and Internet Service Providers will get you connected but at what cost to performance and cost. Gaining the ability to monitor, analyze and plan managing Internet paths and take more complete control of your customer’s experience is no longer a nice-to-have, it is critical to your brand and profitability.