Working with Big Data is challenging, especially when decision makers depend on market insights and intelligence from your data but don’t have quick access to it or find it unusable.
In their session at 6th Big Data Expo, Ian Khan, Global Strategic Positioning & Brand Manager at Solgenia; Zel Bianco, President, CEO and Co-Founder of Interactive Edge of Solgenia; and Ermanno Bonifazi, CEO & Founder at Solgenia, discussed how a revolutionary cloud-based BI along with mobile analytics is already changing the way organizations rely on data for decisions that affect operations as well as strategy. Also learn how combined predictive analytics, data modelling, mobile, and cloud BI are fast changing the key decision-making mechanisms in the enterprise.

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In a perfect world, Application Performance Management (APM) has all the right elements in place, providing value to the business and IT by giving us the metrics we need and showing us the health of our applications. It alerts us to anomalies when slowdowns occur, and shows us trends on performance. But there are other elements in play that can make the operations a little smoother and our days a little brighter.

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I had the opportunity to present on Nov 5th at DevOps Summit by SYS-CON Events in Santa Clara, CA. Here are my slides.
The world is Hybrid. Organizations adopting DevOps are building Delivery Pipelines leveraging environments that are complex – spread across hybrid cloud and physical environments. Adopting DevOps hence required Application Delivery Automation that can deploy applications across these Hybrid Environments.

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Last week as I was writing Amazon Declares War on VMware, VMware was preparing to announce the acquisition of a pro services team to aid in cloud migration (see coverage in CRN): VMware Acquires Professional Services Firm To Boost Cloud Migration, DevOps Expertise. You can get my thoughts on Amazon’s frontal assault on VMware and […]

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Now is the age of information analytics. We have (very arguably) reached a point where the insight arising from data analytics can be applied to almost every aspect of a company, in every business vertical.
But what shape should that analytics be? Increasingly we talk about embedded analytics, but what do we mean? Should we be embedding analytics inside a) applications themselves, or should we b) look to embed analytics as business rules inside complete corporate processes – or should it be both?

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#DevOps #SDN

We keep saying that, does it mean what you think it means?

Operationalization (which is really hard to say, go ahead – try it a few times) is a concept that crosses the lines between trends and technologies. Both SDN and DevOps share the notion of «operationalization» as a means to achieve the goal of aligning IT with business priorities, like that of accelerating time to market for all important applications.

But what does it really mean to operationalize the network, or app deployments, or really, anything?

Operationalization is a lot like DevOps in that it’s more of an approach to how you deploy and manage operations than it is some concrete, tangible thing. It is a verb, it’s something you do that has concrete, measurable impacts on the application environment, aka the data center, and the processes that move an application from development and into the hands of its intended consumers, whether internal or external.

When we say «operationalize the network», what we mean is to apply a systematic approach to automating network tasks and orchestrating operational processes in a way that meets measurable, defined goals that align with business priorities.

Consider the business priority to deliver projects on time. You know, get projects to market before the competition (to meet the business concern of revenue growth) or roll out internal apps faster (to meet the business concern of productivity improvements). The top CIO priorities are intertwined, and IT is in the business of applications as much as it is about technology.

Automate all the network things

Accelerating the time to market (or time to roll out for internal applications) is an imperative that enables IT to meet several business and IT-related goals simultaneously. But to do that, IT has to operationalize all the things – including the network. Operations (whether network or security or application) has to focus on automating tasks and orchestrating processes to achieve the speed, scale, and stability necessary to roll out new or improved apps faster and, in some cases, more frequently. That means taking advantage of programmability (APIs, app templates and even data path) to integrate and automate the provisioning, configuration and elasticity of applications and the services that deliver them.

Does that mean you have to become a coder? Not necessarily. Much of the automation and orchestration of the network is being made available through ecosystems (like those around VMware, Cisco, OpenDaylight and OpenStack) that enable the integration necessary to occur through plug-ins, policies or templates rather requiring network engineers to become developers. No doubt some organizations will choose a more hands-on approach, in which case the answer becomes yes, yes you will have to become familiar with scripting tools and languages and APIs to enable the automation and, ultimately, orchestration required to achieve alignment with business and operational goals.

Measure all the deployment things

Automation and orchestration alone aren’t enough, though, to operationalize the network. Measures must be put into place that span the entire application deployment process. Those measures should align with other operations groups and align better with the business, measures that are typically associated with DevOps but are directly relatable to the network, too:

• Deploy frequency
• Volume of defects
• MTTR
• Number & Frequency of outages
• Number & Frequency of performance issues
• Time/cost per release (deployment)

Automation certainly impacts some of these measures, but not all. Process optimization is a critical component of DevOps and operationalization as well that impacts many measures but is people and analysis driven.

Optimize all the process things

Optimization requires understanding the processes that have likely ossified over time and re-evaluating each and every step to improve not just the speed but the efficiency, too (no, they aren’t the same, Virginia). Optimization of processes is about measuring and mapping processes to find the bottlenecks and idle time that causes the entire app deployment train to slow to a crawl.

The reality is that orchestrating poor processes just lets you fail faster and more often. So identifying those processes (that include handoffs between silos) causing bottlenecks in the deployment process (or where errors seem to constantly be introduced) is a critical component of successfully operationalizing the network (and other operations, for that matter). Giving the app infrastructure operations group an «easy» button to deploy the appropriate network services isn’t going to improve the process if that process is itself broken, after all.

The measures let you ascertain whether changes in the process are going to help or not. Modeling and math can do wonders to help determine where changes must be made to improve the overall results, but both require measurement first – and consistent measurement across groups and the deployment lifecycle.

Share all the app things

All of which requires collaboration. You can automate individual tasks and gain some improvements, yes, but you can’t orchestrate a provisioning and configuration process related to a given application or type of application unless you first understand what that application needs. And to do that you’ve got to talk to the people who develop it and deploy its infrastructure. You have to understand its architecture – is it three-tier? Two-tier? Microservice? Does it present APIs and take advantage of an app proxy or are the integrations and interactions all internal? How is success for this app measured? Productivity improvement? Revenue growth? User adoption?

The answers to these questions are imperative to understanding just what network services need to be deployed, and how. It isn’t enough to just give the app an IP address and put it on a VLAN. You’ve got to deliver value out of the network and that means providing services that will help that application meet its business goals, whatever they might be.

Operationalize. Everything.

Whether you’re approaching operationalization of the network from the perspective of implementing a SDN architecture or by applying the principles associated with DevOps you’re essentially going to have to embrace and adopt the same basic tenets: automation, sharing and common measurements that result in a cultural change across all of IT’s operational groups.

To succeed in an application world you’re going to have to operationalize all the things.

And that includes the network.

More in a presentation dedicated to this topic: Operationalize all the Network Things!

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#DevOps

App deployment should be viewed as a comprehensive, end to end process.But we treat it today like each silo is a fork in a project that never merges back together, causing disjointed operations, reporting, measurement and ultimately, failure to meet business priorities of improving time to market, fewer disruptions and lower costs.

Because, silos. Or, as we might call them in the middle ages or the Renaissance, turrets.

Which of the four IT silos does this picture describe?

If you guessed (e) all of the above then you're right. And yes, I'm aware I gave you no choices, it wasn't really a quiz, after all, merely a literary device. I do that sometimes.

All four operational silos in IT are burdened by the same baggage. That's why DevOps ultimately applies to all four ops, because all four ops (storage, compute (aka "operations"), network and security) share the same issues caused by the tendency to create silos (or turrets or towers or whatever you want to call them) as organizations grow. The result is painful for the business, for end-users and for everyone who has to scramble to fix a problem or deal with an outage or figure out the current status (and explain why the app isn't available yet).

Processes ossify and become more complex over time, with no real concern for how they impact the big picture: getting an application to market (whether that market is internal or external is not really important as both productivity and profit are increasingly important to business and thus, the CIO).

So while we can certainly focus DevOps on Dev and Ops, eventually (and by eventually I mean almost immediately) we're going to run into the same issues its trying to solve when we toss the app deployment over the next wall, to the network.

So tear down those walls. Encourage collaboration and shared metrics. Operationalize all the network things and add some Dev to your (Net) ops.

More in this presentation on operationalization: Operationalize all the Network Things!

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«SAP had made a big transition into the cloud as we believe it has significant value for our customers, drives innovation and is easy to consume. When you look at the SAP portfolio, SAP HANA is the underlying platform and it powers all of our platforms and all of our analytics,» explained Thorsten Leiduck, VP ISVs & Digital Commerce at SAP, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.

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Enthusiasm for the Internet of Things has reached an all-time high. In 2013 alone, venture capitalists spent more than $1 billion dollars investing in the IoT space. With «smart» appliances and devices, IoT covers wearable smart devices, cloud services to hardware companies. Nest, a Google company, detects temperatures inside homes and automatically adjusts it by tracking its user’s habit. These technologies are quickly developing and with it come challenges such as bridging infrastructure gaps, abiding by privacy concerns and making the concept a reality. These challenges can’t be addressed without the kinds of agile software development and infrastructure approaches pioneered by the DevOps movement.

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«For the past 4 years we have been working mainly to export. For the last 3 or 4 years the main market was Russia. In the past year we have been working to expand our footprint in Europe and the United States,» explained Andris Gailitis, CEO of DEAC, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.

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