ITIL (formerly known as the Information Technology Infrastructure Library) has been the best management practices framework of choice for world class IT Operations organizations. The 5 stage framework: Service Strategy, Design, Transition, Operation, and Continual Service improvement allows for structured processes that support Enterprise Architecture, Service Delivery, and Security initiatives. Structured and controlled planning and change are the bywords here.
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New @CommVault Partnership with @NaviSite | @CloudExpo [#Cloud]
CommVault has announced an arrangement with NaviSite, Inc., to extend the data protection capabilities of Simpana® software to NaviSite’s NaviCloud® portfolio.
CommVault will provide data protection and management capabilities for customers using NaviCloud Director, an enterprise-class cloud Infrastructure-as-a-Service (IaaS) solution offered directly to customers via an intuitive self-service portal, and also delivered in conjunction with NaviSite’s broad portfolio of managed services.
«Our clients come to us for solutions that can readily scale to meet their enterprise level requirements, while reducing risk and providing value back to the business,» said David Grimes, chief technology officer, NaviSite. «Simpana software satisfies our requirements and provides the capabilities of multiple point products we were evaluating within a single solution — providing a great degree of flexibility for our clients, while resulting in less complexity and costs for our internal organizations.»
Business Intelligence Is Focus of @Cisco Ad Campaign | @CloudExpo [#Cloud]
SYS-CON Media announced that Cisco, a worldwide leader in IT that helps companies seize the opportunities of tomorrow, has launched a new ad campaign in Cloud Computing Journal.
The ad campaign, a webcast titled Business Intelligence Through Location Services, focuses on where customers go, and what they do, inside your offices, stores, and branches. It discusses the network design and solutions that can help you transform your location-based insights into real business intelligence.
Can IT Standards Facilitate Innovation? By @JohnSavageau | @CloudExpo [#Cloud]
IT professionals continue to debate the benefits of standardization versus the benefits of innovation, and the potential of standards inhibiting engineer and software developer ability to develop creative solutions to business opportunities and challenges. At the Open Group Conference in San Diego last week (3~5 February) the topic of standards and innovation popped up not only in presentations, but also in sidebar conversations surrounding the conference venue.
‘WebRTC + Internet of Things’ By @LiveOps | @ThingsExpo [#IoT #WebRTC]
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country’s largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT.
Internet of Things and Internet of Everything By @CiscoGovt | @ThingsExpo [#IoE #IoT]
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
In his session at @ThingsExpo, Gary Hall, Chief Technology Officer, Federal Defense at Cisco Systems, will break down the core capabilities of IoT in multiple settings and expand upon IoE for both technical and non-technical audiences.
‘DevOps Done Right’ By @st0rmz | @DevOpsSummit [#DevOps]
DevOps is the hottest moving target when it comes to software development methodologies. Many people fear that this fast-paced, barrier-breaking movement will leave information security best practices in the dust. Analysts provide recommendations to security professionals using bingo-laden terms like «moving security to the left» or «get a seat at the table.» What we need are real-world examples and tactics for security practitioners to be part of DevOps.
In his session at DevOps Summit, Andrew Storms, a DevOps and Information Security professional, discussed how DevOps done right with the inclusion of Information Security, produces products and processes with the potential to be even more secure.
Operational Hadoop for Streaming Data By @MapR | @CloudExpo [#BigData]
Operational Hadoop and the Lambda Architecture for Streaming Data
Apache Hadoop is emerging as a distributed platform for handling large and fast incoming streams of data. Predictive maintenance, supply chain optimization, and Internet-of-Things analysis are examples where Hadoop provides the scalable storage, processing, and analytics platform to gain meaningful insights from granular data that is typically only valuable from a large-scale, aggregate view. One architecture useful for capturing and analyzing streaming data is the Lambda Architecture, representing a model of how to analyze real-time and historical data together.
The Real Potential of DevOps By @AppDynamics | @DevOpsSummit [#DevOps]
Hang around any IT department (or the AppDynamics offices) and you likely won’t finish a cup of coffee before somebody brings up the cost of downtime or the ascent of DevOps. And that’s a good thing, because these are two topics that are central to the value that IT brings to enterprises today and how that value will increase in the future.
IDC recently published research on these two topics in its report, “DevOps and the Cost of Downtime: Fortune 1000 Best Practice Metrics Quantified,” by IDC Vice President Stephen Elliot. (See the full report.) AppDynamics was happy to cooperate with the study, along with a select group of other enterprise software companies. The survey was conducted among a cross-section of IT personnel in Fortune 1000 companies.
Prioritizing Web Performance By @MDaoudi | @DevOpsSummit [#DevOps]
The annual holiday shopping season, which starts on Thanksgiving weekend and runs through the end of December, is undoubtedly the most crucial time of the year for many eCommerce websites, with sales from this period having a dramatic effect on the year-end bottom line.
Web performance – or, the overall speed and availability of a website or mobile site – is an issue year-round, but it takes on increased importance during the holidays. Ironically, it is at this time of year that networks and infrastructure come under the most strain from traffic and are more vulnerable than ever to performance degradations. Yet busy, hurried holiday shoppers expect better performance than ever, and the stakes for lost conversions are frighteningly high. When customers encounter long load times, they’re likely to abandon their current shopping destination and move on to a competitor’s site that is performing better, sending potential revenue out the door. What’s worse, studies have shown that if a site freezes or crashes, is too slow, or involves an overly complicated checkout process, 75 percent of shoppers will no longer buy from that site.