Agile Is Not the Absence of ITIL By @JodiKohut | @DevOpsSummit [#DevOps]

ITIL (formerly known as the Information Technology Infrastructure Library) has been the best management practices framework of choice for world class IT Operations organizations. The 5 stage framework: Service Strategy, Design, Transition, Operation, and Continual Service improvement allows for structured processes that support Enterprise Architecture, Service Delivery, and Security initiatives. Structured and controlled planning and change are the bywords here.

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