As a mid-tier ERP and CRM solution, NetSuite is an affordable software-as-a-service platform for small to mid-sized businesses. The cloud-based interface makes the platform available from anywhere with Internet access. Some of the many business tasks covered by NetSuite include sales and service tracking, order fulfillment management, project collaboration and lead tracking.
The benefits offered by NetSuite will differ between businesses. However, there are a number of service tiers and pre-configured options from which to choose that can help to provide maximum benefit with minimal start-up and implementation times. Benefits offered across most business types and sizes include:
- Improved efficiency
- Reduced maintenance
- Improved collaboration
- Greater accountability
- Faster communication
- Global access to data, reports and processes
How NetSuite Works
NetSuite is most often provided as a hosted service. This means that the platform is accessed and used through a web interface. Every person within the business uses the same interfaces and databases. This allows for real-time updates, instant access to information and improved interaction between departments and business segments. Setting access rights and roles by account or tier provides simple data management, user accountability and security.
Things to Consider before Choosing NetSuite
Though NetSuite offers many ways to customize and personalize the ERP experience, it is, at its core, a pre-configured product. This means that in-depth customization is often a highly involved process. Many NetSuite service providers will offer demonstrations or free trials to see if the product’s interface and features are a good fit for your business.
To help determine if NetSuite is a proper fit for your business, consider NetSuite consulting services. Professionals can help explain what to expect and provide an in-depth look in how your business can utilize the platform without the worry of service contracts, costly set up fees or time intensive research and training.
More Food for Thought…
As a cloud-based service, NetSuite offers a unified platform that is accessed using a high-speed Internet connection. However, with lack of local back up or local server solutions, any interruption in Internet service will result in an inability to access your NetSuite services.
NetSuite is a modular solution. This means that features can be added or removed on-demand to suit the needs of your business. Unfortunately, this also means that updating the platform can be tricky. Since modules are updated independently, you may find that you are forced to wait to implement an update due to conflicting module configurations and other issues.
The most common way of signing up for NetSuite service is through a value-added reseller. Comparing resellers and service providers is an essential part of finding the best NetSuite configuration. Phone and email support directly through NetSuite require recurring subscription costs as well. By finding a reseller that offers support, you can avoid unforeseen fees and service issues.
NetSuite is a proven platform for businesses of nearly any size. However, like any software suite, understanding the strengths and weaknesses of the platform is essential to maximizing benefits.