How to upgrade from on-premise to cloud phone systems

Global Call Forwarding’s Meryl D’Sa-Wilson explains the problems with legacy phone systems, and why you should upgrade. Your phone system is a vital part of how your business communicates with customers and prospects. Without a reliable, high-quality service, you may encounter issues with audio quality, caller experience, connection rates, and more. So, it’s important to… Read more »

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Views from the field: Shifting left in enterprise cloud security  

Stuart Green, cloud security architect at Check Point Software, explains how businesses can mitigate cybersecurity risks.   As of 2022, 94% of enterprises use cloud services. Confidence in the cloud has grown over the last 12 to 18 months, with 35% of organizations having more than 50% of their workloads in the cloud. While businesses… Read more »

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Kingfisher chooses Google Cloud as catalyst for growth and innovation

Kingfisher, an international home improvement company, has signed a five-year strategic partnership with Google Cloud to enhance Kingfisher’s digital capabilities as it helps usher in retail’s next digital age. With more than 1,500 stores internationally, 80,000 full-time colleagues, and a brand portfolio that includes B&Q, Castorama, Screwfix, Brico Dépôt and Koçtaş, Kingfisher required a strong… Read more »

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InVision joins G-Cloud to bring workforce management to public sector contact centres

InVision Software’s cloud-based injixo workforce management (WFM) solution has been accepted onto the G-Cloud 13 framework. Accelerating its adoption by UK public sector organisations, such as local authorities, injixo is now available via the G-Cloud Digital Marketplace. To deliver effective, efficient service to customers and meet service level agreements public sector organisations need to have… Read more »

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