Empathy Skills for DevOps By @ScriptRock | @DevOpsSummit #DevOps #Containers #Microservices

We think we’re doing the whole DevOps thing right — new hires can deploy on day one, Travis CI is humming along, and we own the code we ship. But then something breaks, something doesn’t go according to plan, tempers flare up, and all that warm, fuzzy collaboration seems to evaporate. What’s going on? What happened to #HugOps?

A large part of software engineering doesn’t involve code at all— it’s talking and collaborating with our teammates. Soft skills are harder to measure and quantify than performance or reliability, but they’re just as important— and while we’ll readily spend hundreds to thousands of dollars on books, courses, and training to improve our software skills, companies rarely invest in creating the culture of empathy and compassion that was behind DevOps in the first place.

Empathy works great…until it doesn’t. It’s easy to be compassionate and collaborative when stuff is going great and everyone’s having an easy time, but it’s stressful, high-stakes situations that show you whether you’ve actually built a culture of empathy.

Let’s look at some specific strategies and tactics teams can use to improve organizational empathy.

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Building a Cloud Subscription Business By @IanKhanLive | @CloudExpo #Cloud

Subscription business models are fast proving to be the best thing ever for businesses. Recurring revenues that come in day after day, week after week are a boon to business and while the perpetual licensing software sales model has done wonders for the industry so far, the question is how well planned is the subscription economy?
Some of the names that already forayed into this include names such as Adobe, which after much criticism still went ahead with its Cloud Subscription Suite. Primarily driven by memberships and subscription plans, the Adobe Creative Cloud is a great example of a trailblazer company that is forward-looking. There are many others following suit, such as Autodesk, that has transformed their offering in a fully cloud-based model available on a subscription basis. There are hundreds of more examples.

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Every CIO Needs To Know About the #InternetOfThings | @ThingsExpo #IoT #M2M #API #Microservices

The Internet of Things. Cloud. Big Data. Real-Time Analytics. To those who do not quite understand what these phrases mean (and let’s be honest, that’s likely to be a large portion of the world), words like “IoT” and “Big Data” are just buzzwords. The truth is, the Internet of Things encompasses much more than jargon and predictions of connected devices. According to Parker Trewin, Senior Director of Content and Communications of Aria Systems, “IoT is big news because it ups the ante: Reach out and touch somebody is becoming reach out and touch everything.” In my previous blog, we talked about absolutely everything from cars and houses to your family members will be connected to the internet. However, revenue projections involved in those applications are left in the hands of consumer adopters, and if you want to keep up with IoT on an enterprise level then you have to step up your game. We’re not talking about your toaster tweeting that your toast is ready; we’re talking about billions of dollars on the table, and if you don’t take it then someone else will.

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The Security Landscape | @CloudExpo @HP #IoT #Cloud

Carl Bradley, U.S. Navy (Ret.), is a Cyber Security Consultant, Information Assurance & IT Security Consulting & Intelligence Strategy, HP Enterprise Services, U.S. Public Sector.
SecuritySolutionsWatch.com: Thank you for joining us today, Carl. Before discussing HP Enterprise Security Consulting Services in greater detail, please tell us about your background.
Carl Bradley: It’s my pleasure to be with you today. Before coming to HP Enterprise Services, U.S. Public Sector Consulting and Intelligence, I served in the Intelligence Community for more than 20 years as a Naval Intelligence Officer. I had the opportunity to be on the ground floor, helping to draft Department of Defense (DoD) cybersecurity defense techniques, policies, and designing technical capabilities to defend against vulnerabilities and nation-state and non-nation state advanced persistent threats. Since joining the private sector for the last seven years, I’ve focused my efforts around cybersecurity, cloud computing and systems engineering disciplines for the Intelligence Community, DoD and other federal and commercial clients.

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The Natural Capital project deploys cloud, big data to better quantify the value of nature

Microsoft is teaming up with several US universities to use cloud and big data technologies to forward natural conservation efforts

Microsoft is teaming up with several US universities to use cloud and big data technologies to forward natural conservation efforts

The Natural Capital Project, a ten-year partnership between Stanford University, The Nature Conservancy, the World Wildlife Fund and the University of Minnesota to determine the economic value of natural landscapes is using Microsoft’s cloud and big data technologies to help analyse and visualise data that can help municipal policy-makers improve the environment in and around cities.

The recently announced partnership will see Microsoft offer up a range of technologies to help the project’s researchers better analyse the features impacting natural ecosystems surrounding cities, and quantify the impact of natural disasters, development or how other dependencies are brought to bear on those ecosystems.

Mary Ruckelshaus, managing director of the Natural Capital Project told BCN the project is important because it will help demonstrate both how people depend on the environment and increase awareness of their impact on nature.

“City dwellers depend on nature in many ways–wetlands, marshes, and dunes protect them and their property from coastal flooding, trees and other vegetation filter particulates for clean air, and green spaces reduce temperature stress and improve cognitive function and mental health, just to name a few,” she said.

The researchers will collect data from that broad set of sources including satellite imagery, remote sensors, and social media, and use Microsoft Azure to model the data and deliver the results to a range of mobile devices.

“Our focus with The Natural Capital Project is on enabling leaders in the public and private sector to have access to the best data, powerful analytic and visualization tools so that they can more deeply understand historical trends and patterns within the city or company, predict future situations, model “what-if” scenarios, and gain vital situational awareness from multiple data streams such as satellite imagery, social media and other public channels,” explained Josh Henretig, senior director of environmental sustainability at Microsoft.

“The increased prevalence and availability of data from satellite imagery, remote sensors, surveys and social media channels means that we can analyse, model and predict an extremely diverse set of properties associated with the ecosystems on which we depend,” he said.

Henretig explained to BCN that the Natural Capital Project is the first to try and quantify the economic and social value of natural capital, which means developing the required models and tools needed to complete the analysis will be a challenging undertaking in itself.

“That is a huge, complex undertaking, without any precedent to guide it. As a result, we face the challenge of driving awareness that these tools and this knowledge is available for leaders to draw from. In addition, the sheer diversity of global ecosystems, shared ecosystems, their states of health or decline and differing local and regional priorities make creating tools that can be adapted to assess a variety of circumstances quite a challenge.”

While Henretig acknowledge that it’s often hard for municipal policy-makers to make long-term environmental decisions when people are struggling with more immediate needs, he said the Project will help generate both vital data on the economic value of natural systems as well as suggestions for how they can move forward in policy terms.

“In partnership with cities, we are going to help turn this data—produced across multiple systems for, among other things, buildings, transportation, energy grids, and forests, streams and watersheds—into actionable information and solutions,” he said, adding that the company hopes to apply the models and techniques generated by the research partners to other cities.

Cloud Workspace Suite v 4.1 from @IndependenceIT | @CloudExpo #Cloud

IndependenceIT has announced general availability of its latest generation Cloud Workspace® Suite software featuring enhanced capabilities. New features include universal and fully automated RemoteApp server role deployment and configuration; multi-application delivery with Microsoft RemoteApp; RemoteApp data layer and corporate shared file structure access, and fully automated RemoteApp application collection entitlements for end users.

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Analytics for #Microservices and #Containers From @SumoLogic | @DevOpsSummit #DevOps

Sumo Logic has announced comprehensive analytics capabilities for organizations embracing DevOps practices, microservices architectures and containers to build applications. As application architectures evolve toward microservices, containers continue to gain traction for providing the ideal environment to build, deploy and operate these applications across distributed systems. The volume and complexity of data generated by these environments make monitoring and troubleshooting an enormous challenge for development and operations teams. The Sumo Logic Collector and Application for Docker now allow DevOps teams to easily collect any data from the Docker infrastructure and the applications running within the container to quickly identify and resolve critical issues.

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Hybrid cloud issues are cultural first, technical second – Ovum

CIOs are still struggling with their hybrid cloud strategies

CIOs are still struggling with their hybrid cloud strategies

This week has seen a number of hybrid cloud deals which would suggest the industry is making significant progress delivering the platforms, services and tools necessary to make hybrid cloud practical. But if anything they also serve as a reminder that IT will forever be multimodal which creates challenges that begin with people, not technology, explains Ovum’s principle analyst of infrastructure solutions Roy Illsley.

There has been no shortage of hybrid cloud deals this week.

Rackspace and Microsoft announced a deal that would see the hosting and cloud provider expand its Fanatical Support to Microsoft Azure-based hybrid cloud platforms.

Google both announced it would support Windows technologies on its cloud platform, and that it would formally sponsor the OpenStack foundation – a move aimed at supporting container portability between multiple cloud platforms.

HP announced it would expand its cloud partner programme to include CenturyLink, which runs much of its cloud platform on HP technology, in a move aimed at bolstering HP’s hybrid cloud business and CenturyLink’s customer reach.

But one of the more interesting hybrid cloud stories this week came from the enterprise side of the industry. Copper and gold producer Freeport-McMoRan announced it is embarking on a massive overhaul of its IT systems. In a bid to become more agile the firm said it would deploy its entire application estate on a combination of private and public cloud platforms – though, and somewhat ironically, the company said the entire project would wrap up in five years (which, being pragmatic about IT overhauls, could mean far later).

“The biggest challenge with hybrid cloud isn’t the technology per se – okay, so you need to be able to have one version of the truth, one place where you can manage most the platforms and applications, one place where to the best of your abilities you can orchestrate resources, and so forth,” Illsley explains.

Of course you need all of those things, he says. There will be some systems that won’t fit into that technology model, that will likely be left out (i.e. mainframes). But there are tools out there to fit current hybrid use cases.

“When most organisations ‘do’ hybrid cloud, they tend to choose where their workloads will sit depending on their performance needs, scaling needs, cost and application architecture – and then the workloads sit there, with very little live migration of VMs or containers. Managing them while they sit there isn’t the major pain point. It’s about the business processes; it’s the organisational and cultural shifts in the IT department that are required in order to manage IT in a multimodal world.”

“What’s happening in hybrid cloud isn’t terribly different from what’s happening with DevOps. You have developers and you have operations, and sandwiching them together in one unit doesn’t change the fact that they look at the world – and the day-to-day issues they need to manage or solve – in their own developer or operations-centric ways. In effect they’re still siloed.”

The way IT is financed can also create headaches for CIOs intent on delivering a hybrid cloud strategy. Typically IT is funded in an ‘everyone pitches into the pot’ sort of way, but one of the things that led to the rise of cloud in the first place is line of businesses allocating their own budgets and going out to procure their own services.

“This can cause both a systems challenge – shadow IT and the security, visibility and management issues that come with that – and a cultural challenge, one where LOB heads see little need to fund a central organisation that is deemed too slow or inflexible to respond to customer needs. So as a result, the central pot doesn’t grow.”

While vendors continue to ease hybrid cloud headaches on the technology front with resource and financial (i.e. chargeback) management tools, app stores or catalogues, and standardised platforms that bridge the on-prem and public cloud divide, it’s less likely the cultural challenges associated with hybrid cloud will find any straightforward solutions in the short term.

“It will be like this for the next ten or fifteen years at least. And the way CIOs work with the rest of the business as well as the IT department will define how successful that hybrid strategy will be, and if you don’t do this well then whatever technologies you put in place will be totally redundant,” Illsley says.

Cloud and the Internet of Things: How are developers using cloud to develop IoT services?

IoT_Outlook_2015_Survey_RepThe Internet of Things (IoT) is set to become one of the most transformative technological and commercial opportunities yet, with a range of IoT services already hitting the market. Some analyst houses are forecasting deployed connected devices to number in the tens of billions in just a few years, leading to the development of a new generation of interconnected solutions.

But this transformation brings with it a number of challenges. This next generation of solutions will require a level of security, interconnection, flexibility and scalability yet to be seen in the solutions offered in markets today. This means developers and IT departments will need to think hard about what IoT services require from an infrastructure, application and development platform perspective.

Cloud-based services, which are scalable, can be flexibly deployed, and architecturally complement IoT, have the potential to help make IoT services more performant and help overcome some of these challenges, but what is less clear is how cloud-services will fit into developers and IT departments’ IoT plans.

To that end, BCN and Telecoms.com surveyed over 650 IT professionals and developers on their IoT plans to learn more about how cloud-based services will be deployed in the IoT solutions they create, and their views on the issues and challenges they believe are likely to be encountered along the way.

  • Do IT departments and developers have the right skills and the right tools available to make the next generation of IoT services?
  • Are there still concerns over data security and data privacy in IoT?
  • How does the nature of IoT change the way applications need to be architected and developed?

Download the report now to find the answer to these questions among many others.

HP, CenturyLink buddy-up on hybrid cloud

CenturyLink and HP are partnering on hybrid cloud

CenturyLink and HP are partnering on hybrid cloud

HP and CenturyLink announced a deal this week that will see HP resell CenturyLink’s cloud services to its partners as part of the HP PartnerOne programme.

As part of the deal HP customers will have access to the full range of CenturyLink services, which are built using HP technology, including managed hosting, colocation, storage, big data and cloud.

“CenturyLink solutions, powered by HP, provide compelling value for organizations seeking hybrid IT solutions,” said James Parker, senior vice president, partner, financial and international, at CenturyLink. “CenturyLink complements the HP portfolio with a breadth of hybrid solutions for enterprises, offering customers the ability to choose the services that make the most sense today, while retaining the flexibility to evolve as business demands shift.”

HP said the move will help CenturyLink expand its reach new customers, with HP exploiting new opportunities to build hybrid cloud solutions for existing customers.

“As businesses map out a path to the cloud, they need flexibility in how they consume and leverage IT services,” said Eric Koach, vice president of sales, Enterprise Group, central region, HP.

“HP cloud, software and infrastructure solutions help CenturyLink and HP enable clients to build, manage and secure a cloud environment aligned with their strategy, across infrastructure, information and critical applications,” Koach said.

Since splitting up HP has bifurcated its partner programmes into the PartnerOne programme for service providers and the Helion PartnerOne programme, the latter of which largely includes services providers building solutions on top of OpenStack or Cloud Foundry.