Why security and compliance are still the main blockers to cloud adoption

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According to the Cloud Industry Forum, 80% of UK companies are adopting cloud technology as a key part of their overall IT and business strategy. However, one of the perceived barriers to cloud adoption continues to be concerns around security and compliance, which was the key topic of discussion at a recent techUK panel in which iland took part. During this discussion, we talked about the fact that nine out of ten security professionals worry about cloud security.

One of the key aspects that we’ve certainly found here at iland and which was borne out in a survey around cloud security that we conducted earlier in the year with independent analyst firm Enterprise Management Associates (EMA), is that companies actually now consider cloud security to be superior to on-premise environments, but often expose themselves to risk by blindly relying on a glut of technology they are unable to actively manage. 

Our survey found that nearly half (47%) of security personnel admitted to simply trusting their cloud providers to meet security agreements without further verification.  This highlighted that transparency continues to be a key issue, as many providers do not offer detailed insights into the cloud environment.  Or, if they do, this is certainly not up to the same levels customers are accustomed to in their own data centre operations.  At the same time, we also found thatteams tend to throw technology at the problem, however tech alone will not solve the problem. Again, the survey showed that 48% more security technologies are deployed in the cloud than on-premise.

Further, security features now top the list of priorities companies consider when selecting a cloud provider ahead of performance, reliability, management tools and cost.  Therefore, our advice to companies is that it is really important firstly to verify your cloud provider’s claims and, secondly, to ensure that you can properly leverage the technology that you are deploying. 

Interestingly, our survey showed that there appears to be much more alignment between IT and the business. Asrespondents indicated IT would rather delay a new application deployment due to security concerns than deploy it in a potentially insecure environment, and the business agreed in an almost 3 to 1 margin. To my mind, this represents a fundamental shift in organisational dynamics, where business should no longer view security personnel as naysayers, but allies who are committed to fighting threats alongside the business.

One of the key problems that accentuate security issues appears to be around skills and staffing shortages.  Infact over two thirds (68%) of organisations EMA admitted that they have staffing shortages and 34 % have skills shortages, which directly correlate to flaws and opposing perceptions uncovered in our study.  While IT has made monumental progress in identifying and adopting necessary security technologies, cloud providers must do more to ensure teams can easily validate claims, manage disparate tools, anticipate threats and take action when needed.

Further, we can see there is a lack of understanding of compliance among IT personnel. While 96% of security professionals acknowledge that their organisations have compliance related workloads in the cloud, only 69% of IT teams identified the same. This gap could lead to exposures for the organisation if IT were to place a compliance-related workload into a non-compliant cloud provider.  

And, finally, clearly defined responsibilities are needed both with your cloud service provider and within your own company, as clearly in the end, where security is concerned, the buck stops with you. There is no point claiming that you thought someone else had it covered.  This is where DevSecOps comes in as the next evolution of DevOps whereby you make security the responsibility of every member of the team, at every step of the way, right from dev through to ops. 

Right now and for the forecastable future cloud adoption sees no sign of abating. Therefore, it is critical that we get security and compliance right. Otherwise it will continue to be a blocker for organisations and could hinder innovation and competitive advantage.

Read more: A warning shot: Why cloud security remains more important than ever 

vSphere ESXi 5.0 and 5.1 End-of-Support is August 24th!

VMware’s vSphere ESXi 5.0 and 5.1, which is the hypervisor included in vSphere 5.0 and 5.1, is going to end of support (EOS) this summer. Effective August 24, 2016, VMware will no longer offer General Support for these editions. Basically, this means no phone or email support regardless if you are current on your Subscription and Support (SnS) or not.

Now is the perfect time to upgrade. If you are current on our SnS you can upgrade to vSphere 6.0 for free.

vSphere 6.0 has many new changes that include increased stability, network I/O control and vMotion enhancements that are ideal for any cloud environment and make it an attractive upgrade.

Here are some of those new features:

From a compute standpoint, vSphere 6 increases configuration maximus. VMs now support up to 128 vCPUs and 4TB vRAM. Hosts will support up to 480 CPU and 12TB of RAM, 1028 VM per host and 64 nodes per cluster. vSphere 6 can close and deploy VMs 10x faster and the new NVIDIA vGPU offers accelerated graphics to virtualized solutions.

For networking, vSphere 6 offers support for per-VM Distributed vSwitch bandwidth reservations. This allows for the enforcement of bandwidth. With a dedicated network stack, vSphere 6 simplifies IP address management with a default gateway for vMotion traffic.

vSphere 6 has many vMotion enhancements that make it ideal for customers to upgrade.  vMotion can  now perform more increased long distance, non-disruptive live migration of workloads across virtual switches and vCenter Servers over distances of up to 100ms RTT.  That allows datacenters in Boston and Dublin to migrate workloads between one another because the increase is 10 times faster.  I know Aer Lingus is fast, but this offers a whole other level of “legging Shenanagans” (translates: fast things going on). With Replication-Assisted vMotion, it allows for active-active replication between two sites performing a more efficient vMotion, resulting in an expanded time and resource savings (which can be up to 95 percent more efficient).

vSphere also has other notable enhancements such as:

  • Support for latest Windows operating systems (Windows 10)
  • Support for instant clones in Horizon/VIEW 7 environments
  • Better multi-site/multi-vCenter support via Platform Services Controller (PSC) and shared vCenter services
  • Support for latest server hardware and Intel processors
  • Optimized Single Sign-On via PSC
  • Web based management interface

Assistance in Upgrading:

With all these enhancements comes significant architectural changes which may involve updating existing designs, specifically around vCenter. There are net new components and capabilities within vSphere 6 which have major architectural considerations.

If you’re not familiar with these changes, mistakes can inadvertently be made in design or deployment which could back you into a corner making it difficult to get out of. The upgrade is not a few clicks. It’s not a simple download the code and run-setup scenario. GreenPages has already mapped out the mine field to be able to help customers with a successful upgrade to a supported version, as well as potentially greatly enhancing the current infrastructure capabilities. If you have already made the upgrade on your own, we can also run a health check to validate your environment. Don’t hesitate to reach out!

 

By Rob O’Shaughnessy,  Director of Software Sales & Renewals

 

Workday signs up to IBM cloud in ‘multi-year strategic partnership’

(c)iStock.com/Valerie Loiseleux

IBM has announced that financial and HR cloud app provider Workday has signed up for its cloud services in what has been described as a “multi-year strategic partnership.”

The deal, first reported in the Wall Street Journal, means IBM’s cloud will become the primary platform for Workday’s development and testing projects – with the latter intending to expand their use ‘over time’. The two companies already partner on various initiatives; IBM uses Workday’s human capital management program for its own workforce, while Big Blue acquired Meteorix, a Workday services partner, in 2015.

“IBM and Workday are both delivering transformative applications and services in the cloud,” said Aneel Bhusri, Workday CEO and co-founder in a statement. “Workday will use IBM Cloud to continue accelerating Workday’s internal development and testing efforts to support our ongoing global expansion.” “Leading enterprises like Workday continue to turn to IBM Cloud for its global reach, flexibility, and resiliency,” added Robert LeBlanc, IBM cloud senior vice president. “Though a preferred cloud partnership with IBM, Workday can accelerate its innovation efforts to better serve clients around the world.”

According to recent industry research, IBM is firmly entrenched in the top five cloud infrastructure services players. The most recent quarterly analysis from Synergy Research argues that IBM is ranked third, ahead of Google but behind Microsoft and, unsurprisingly, AWS. IBM’s 57% year over year growth puts it behind Microsoft (100%) and Google (162%), but ahead of Amazon (53%).

On a slightly different note, analysis from IHS Markit put the same four companies in the leaders’ section for off-premises cloud IT infrastructure service leadership, but put AWS in fourth place based on market momentum and presence.

Configuring Keyboard Shortcuts in Parallels Desktop

Guest blog post from support team member:  Dhanasekaran Vijayarajan Configuring Keyboard Shortcuts in Parallels Desktop We all know Parallels Desktop allows you to run Windows on your Mac. But have you ever wanted your favorite Mac keyboard shortcuts to work in the virtual machine as well? Or maybe change them and assign certain hot keys? We can […]

The post Configuring Keyboard Shortcuts in Parallels Desktop appeared first on Parallels Blog.

IT Reseller Business Alert: Application Delivery Opportunity in Education

The IT revolution has touched every industry, including education While the education sector was initially slow to adopt this transformation, it is now aggressively embracing IT and cloud technology, as evidenced by the rapid growth of tech-savvy educational organizations. This has created tremendous opportunity for the  IT reseller business. The state of education in the […]

The post IT Reseller Business Alert: Application Delivery Opportunity in Education appeared first on Parallels Blog.

AI is getting there but still confusing…

Robotic hand, accessing on laptop, the virtual world of information. Concept of artificial intelligence and replacement of humans by machines.Research from Narrative Science claims confusion over the definition of artificial intelligence is holding it back, although 62% of enterprise respondents believe it will be place by 2018, reports Telecoms.com.

Although this is an encouraging statistic, the report also highlights there is confusion over the definition of the technology itself. 62% of those who contributed to the survey said they were not using AI currently, however later in the survey 88% of the same people were then found to be products or solutions which are under pinned by AI technology. 20% of the respondents highlighted AI wouldn’t be implemented in their organization until there was more clarity on what the technology is, where it fits into the IT function and what the benefits are.

These statistics more than anything else highlight confusion, and ignorance to the artificial intelligence technology which is already present in their day-to-day lives. AI isn’t new, in science fiction movies or in real life. From Siri on Apple devices to Amazon’s recommended purchases or Facebook’s content recommendations, AI has been drip feed into the real-world of technology with few people realizing its impact. The functions mentioned are AI at one of its simplest versions, though IBM has been making progress with its Watson offering moving into more complex arenas, such as medical diagnosis, building management and weather modelling systems.

But what is the real potential of artificial intelligence? According to the report, predictive analytics is the most prominent use-case. 38% of the respondents believe prediction on activity relating to machines, customers or business health is the most relevant use-case. This is one of the more obvious use-cases as there is a direct link to the bottom line, recouping the investment made in the technologies. Whether this is repairs on leased equipment, understanding which customers are most likely to churn or understanding external factors which may impact the supply/demand dynamic, these are all use-cases which impact the bottom line.

These use-cases can also be linked back to the growth of big data and the desire to become more competitive by being more intelligent. The more information a company has access to, the more well-informed decisions become and the risk undertaken is reduced. Dependent on who you speak to the industry is either very good or very bad at using data. The number is almost certainly in the middle, as there is only so many man hours which can be contributed towards the analysis of this data, and data scientists are in-demand.

With the introduction of IoT, increased efficiency in collection and more effective real-time solutions, the tidal wave of information available to an organization will continue to grow. For the investment in data collection, storage and management to be realized, an artificially intelligent solution to comprehend the information and turn it into insight is an alternative, as a human could not stay awake long enough to do the same level of work. To ensure ROI and avoid drowning in the swell of information, artificial intelligence could be critical.

Another area which received attention during the report was automation. This would appear to be low on the agenda currently, though 25% of the respondents felt this was the most important use-case moving forward. One of the myths which have been swirling around artificial intelligence since the release of Terminator is the idea AI will eventually remove the requirement for humans. It’s all very doom and gloom, however AI offers companies the opportunity to take the more mundane, simplistic and repetitive tasks away from employees, to ensure they can focus more time on what would be considered more valuable and critical to the success of the business.

While there still needs to be a focus around what artificial intelligence actually is and what can be achieved through the implementation of such next gen technologies, progress is beginning to be seen. Should cloud computing and 5G be the driving forces towards IoT, to ensure the time and investment is not a waste, assistance from AI driven solutions would appear to be crucial. An AI solution will not (or at least in the near future) make business critical decisions, though the promise of big data is to provide a suitable level of information to ensure businesses are making informed decisions. AI could be the link between information and insight.

Europe looks to set new rules for OTT in September

EuropeThe European Commission is set to release new rules in September, which will aim to tighten up how OTT’s such as WhatsApp and Skype are regulated in the European markets, according to the Financial Times.

How Over-the-top players are regulated has been a point of contention within the European markets in recent years, as it does fall into a grey area currently. Although telcos are under guidance from the European Commission regarding SMS and traditional voice calling, these rules do not directly address the services offered by the OTT’s, such as Facebook’s WhatsApp, which has been stealing business off the telcos. According to the FT, this grey area will be addressed in September, when the commission will release new rules focusing on how OTT’s comply with security requests from the state, and also how customer data can be monetized.

According to the reports, the commission will make an initial announcement in September, before providing more clarity in a separate review of the EU’s “ePrivacy” law later in the year. This is one of a number of moves across the industry to redefine regulation in light of how quickly technology has advanced over the last few years. French authorities for example, will decide in September whether Google, Viber and Skype should be registered as a telecoms provider, a move which has the potential for widespread ripples.

The reports will come as good news to various players in the telco industry, who have not been happy with the light-touch regulation which is in place for the OTT’s. Back in 2014, Spanish giant Telefónica complained there wasn’t a level playing field, as the OTT’s do not have to comply with the EU’s regulation on issues such as user rights, antitrust, security, net neutrality or Significant Market Power (SMP) obligations. The complaint, which is largely a fair one, was built on the idea that if OTT’s offer similar, or almost identical, services, they should be held accountable to the same rules.

These complaints were furthered last year, as a group of European operators, including Orange, Deutsche Telekom, Telefónica and KPN, wrote to the President of the European Commission urging changes to the regulatory landscape to enable the telcos to better compete with the new waves of OTT’s. While the telcos have been held accountable to strict regulation in recent years to ensure competition and a fair deal to the consumer, the growth in popularity for OTT’s has proved to be a tough time for the industry.

Only recently Ofcom released its Communications Market Report 2016 which added weight to the claims OTT’s are becoming increasingly popular across various demographics. The report claims the number of people who are now using instant messaging services such as WhatsApp is up from 28% to 43% in the UK. This surge in popularity has seemingly come at the expense of more traditional means of communication, such as SMS and email, which demonstrated a decline of eight and seven percentage points respectively. These stats highlight the growth of the OTT’s is likely to continue, as well as the plight of the operators.

While it has not been confirmed whether the regulations will be changed in the near future, a problem which could be faced by the European Commission may focus around investments in network infrastructure. Over recent months there have been a number of mergers which have been rejected by the European Commission, most notably O2 and Three in the UK, with the reasoning relating to competition.

Should the level of competition drop in any markets, the need for telcos to continue investment in their own infrastructures to remain competitive would also drop. This is a concern of the European Commission, though the growth of OTT’s could inadvertently have the same impact. OTT’s are certainly providing cheaper services to the consumer, though the result is a decrease in revenues for the telcos which could impact the investments which are made elsewhere within an operators business.

The report from the FT remains officially unconfirmed for the moment, though it should not be seen as a surprise should it be true. The issue over OTT regulation has been bubbling away for some time, and considering the telecommunications industry is one of the heavier hitters in terms of lobbying, pressure would have likely been exerting on the commission for some time.

Although the European Commission would not confirm the rumours, it did offer us a statement:

“The Commission is indeed working on an update of EU telecoms rules under its Digital Single Market strategy. The upcoming reform of the EU telecoms framework should incentivise and leverage more private investment in next generation networks, provide regulatory predictability and the right conditions for all operators to invest,” said Nathalie Vandystadt, Spokesperson for the Digital Single Market at the European Commission.

“The Commission has been looking into the growing importance of online players that provide similar or equivalent services to traditional communication services. The Commission is looking into to what extent people can consider OTT services like WhatsApp and Skype to be functional substitutes for services provided by traditional telecoms operators, and is considering whether scope of the current EU rules needs to be adapted, to ensure adequate levels of consumer protection and ensure that regulation does not distort competition. This does not necessarily mean treating all communications services the same for all purposes. We will present our reform of the EU telecoms framework in September.”

How hybrid cloud will enable streams of data to flow freely

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The world of business is changing. Disruptive shifts in power are forcing everyone to question the established status quo. In particular, savvy chief executives are tasking IT organizations to help create compelling customer experiences, support new business models and adopt agile operational processes.

That’s why the vast majority of IT and business leaders are joining forces on the organizations’ most pressing commercial needs and wants. They seek an open and flexible business technology foundation that’s an enabler, rather than an inhibitor, to meaningful and substantive workflow progress.

Forward-thinking executives believe cloud services can empower them to achieve their strategic business outcomes. Moreover, they want their whole leadership team to collaborate across the business, developing a comprehensive IT strategy that utilises existing infrastructure investments and the elasticity of cloud services.

Innovation: Opportunities vs challenges

Meanwhile, CIOs are still compelled to manage the legacy IT infrastructure, while supporting new demands for flexible systems that enable digital innovation. Leading organisations are already blending traditional IT and cloud infrastructures to achieve better business outcomes.

They’re planning to adopt more new technology, such as cloud-enabled video services, enterprise mobility apps, social business, IoT and big data analytics. They’re very busy efficiently supporting current business objectives with existing infrastructure, and yet they must ensure that IT drives strategic value for the company.

What’s more, they’re using hybrid cloud to springboard to next generation activities that allow them to capture new markets. But there are many others that are still assessing their immediate needs, while considering all the options. Embracing cloud is a work-in-progress. The journey begins with an understanding of the basics.

Cloud services: Enabler of disruption

Cloud is now viewed as an impetus for innovation and collaboration. CEOs identify business technology as the number-one factor they see impacting the success of their organization. For these forward-thinking leaders, technology isn’t just part of the infrastructure needed to implement a business strategy. It’s what makes entirely new disruptive strategies possible.

And without that technology in place to spark continual innovation, CEOs fear being left behind. As a result, CIOs foresee a huge shift in their own roles and responsibilities, as they evolve from an IT service provider to a business innovation enabler.

Often, the private versus public cloud question is not viewed as an either/or decision. Informed organizations are frequently opting to utilise both platforms – what’s typically called an Open Hybrid Cloud services environment.

Hybrid cloud: Pathway to the future

Hybrid cloud computing dramatically increases your ability to create, deploy and integrate new digital services quickly – allowing your organization to keep pace with a shifting economic landscape and increasingly competitive marketplace.

We define hybrid cloud as the secure consumption and integration of services from two or more sources, including private cloud, public cloud and/or traditional IT infrastructure.

A hybrid cloud allows access to data, applications and services where they are most optimally placed – whether on a public cloud, private cloud or on-premise within an existing IT infrastructure, such as the traditional enterprise data center.

A hybrid cloud approach typically encompasses a wide range of choices including service providers, delivery configurations and billing models. It’s designed with the flexibility to change and integrate environments, data storage and services as needed.

Once implemented, a hybrid cloud offers many benefits, including the ability to compose, orchestrate and manage diverse IT workloads, thereby exploiting the portability of stored data assets and associated software applications.

Hybrid storage: Data in motion and at rest

The growing adoption of cloud computing is having a corresponding impact on IT storage evolution. Today’s digital business imperatives rely upon easy access to data insights. Next generation enterprise storage solutions support the need to capture, manage and perform real-time analysis on exponentially expanding pools of unstructured data.

That being said, most current enterprise IT environments already include some combination of on-premise block, file and object storage technologies. Over time, utilisation of the diverse mix of storage platforms can become sub-optimal.

Data is grouped into three common categories: frequently accessed data (hot data), infrequently accessed data (warm data), and rarely accessed data (cold data) that’s stored on slow, less-expensive storage. As hot data cools down and is accessed less frequently, it can be dynamically moved to the optimal storage platform(s).

An adaptive, modular hybrid cloud storage model can increase your flexibility and enable you to choose from all the best-fit solutions. So, how do you deploy a storage model that supports the fluid movement of data? Russ Kennedy describes an evolved approach to proactively securing and moving data to the most appropriate platform, in his insightful editorial entitled «Hybrid cloud storage: Past, present and future.»

Hybrid Cloud Will Enable Streams of Data to Flow Freely | @CloudExpo #Cloud #BigData

The world of business is changing. Disruptive shifts in power are forcing everyone to question the established status quo. In particular, savvy chief executives are tasking IT organizations to help create compelling customer experiences, support new business models and adopt agile operational processes.
That’s why the vast majority of IT and business leaders are joining forces on the organizations’ most pressing commercial needs and wants. They seek an open and flexible business technology foundation that’s an enabler, rather than an inhibitor, to meaningful and substantive workflow progress.

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Research suggests “tactical rather than strategic” cloud adoption in ASEAN

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Small to medium businesses in ASEAN (Association of South East Asian Nations) are certainly on the cloud bandwagon – but it’s a stretch to say they are confident about its capabilities.

That was the overall finding from research conducted by Data & Storage Asean and commissioned by Barracuda Networks. The survey, which polled 130 IT professionals from small businesses in Indonesia, Malaysia, the Philippines and Singapore, found 73% of respondents argued their data was safer under their own control rather than in the cloud. A similar percentage (71%) said they would not be likely to adopt a cloud-first strategy.

Where there was near certainty in some aspects, there was indecision in others. 42%, a majority, said they believe cloud providers adequately protect and secure their data, compared to 26% for no and 36% for ‘don’t know’, while more than two thirds (68%) say they had no defined preference over the type of cloud they were looking to implement. For those who did know what they wanted, backup and DR (9%) was the most popular.

Despite this, in terms of security backup and DR was perceived as the major concern, cited by 28% of respondents. Security in general (26%) had similar figures, while more than a quarter of respondents said they were unsure.

The survey results may indicate a certain lack of cloud maturity in south east Asia, although the most recent figures from the Asia Cloud Computing Association (ACCA) found Singapore to be the second most cloud-enabled major Asia Pacific nation, only behind Hong Kong. Indonesia (#11), Malaysia (#8), and the Philippines (#9) fared less well out of the 14 countries analysed.

“Our key conclusion is that IT professionals from SME companies around ASEAN have made first steps into cloud, but are doing so in [a] tactical rather than [a] strategic manner,” the report notes. “There is still uncertainty about which cloud use case to adopt, and also a significant uncertainty around data security and protection as IT is moved to cloud.

“We see a need for more education and guidance to help assist SMEs in this region truly harness the full potential of incorporating cloud into their IT strategy,” the researchers added.

You can read the full report here.

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