UKCA Q&A: Joel Berwitz, CDW


Cloud Pro

26 Feb, 2019

What does cloud mean to you and what benefits do you think it brings to businesses?

That’s a big question! If I was to boil it down, I think that businesses that embrace the possibilities around cloud will accelerate their success in the future. To me, it’s the ability to shift the focus and energy away from maintaining IT to ensuring that whatever organisation you are, your customers – both internal and external, are served better.

Do you think the UK cloud industry has an advantage over other geographies? Are we excelling

CDW being a global organisation gives me the advantage of experiencing cloud culture across the world. Individual cases aside, it feels like we’ve broken the back of the commercial versus technical/business led drivers for cloud adoption in the UK. It’s becoming a standard here, as it is in the US. Others are now starting to follow.

What else do you think needs to be done to champion innovation in the UK cloud industry?

I think we’re doing a great job. I’d like to see more IT leaders coming together regularly to help drive organisations large and small into cloud adoption, sharing the war stories and helping to overcome the perceived risks and challenges. Most of the time, with some experienced assistance, it’s not as hard as people think.

Can you provide a bit more detail for those not familiar with your company?

CDW UK is a solutions and services led organisation. We’re a leader in Cloud Services with continued investments in resources to support our customers. We help to enhance their use of cloud platforms and applications to drive innovation.

Why have you decided to get involved with the UK Cloud Awards 2019?

We’re really proud to be sponsoring the UK Cloud Awards this year. CDW UK is a big advocate for the cloud industry in the UK and we’re keen to collaborate with our peers in the industry to best help customers with their adoption. We’re also keen to tell the world about our capabilities.

What key trends/challenges are you seeing with your customers around cloud?

It’s inevitable that businesses will adopt cloud services, whether that’s today or in the future. Today, we’re seeing customers that jump into transformation very quickly and others that spend far too long deliberating. Both of these are challenging and can result in botched environments or pure inertia.

How is your company helping customers address these challenges?

We’re helping our customers to reduce their risk, learning from our experiences to help their cloud adoption. Design, planning and migrations are different for each organisation and CDW assists to ensure that we help our customers drive the most value from their investments in these new platforms.

How do you think the cloud landscape has evolved in the past five years?

It’s a case of when not if these days. In order to keep up with competitors in their industry, organisations need to make that shift, however challenging it might be. Five years ago there may still have been a question mark, not today.

What do you think has driven this shift?

The public cloud platforms of Microsoft, Amazon, Google and Alibaba in the UK have shifted the speed of adoption. Certainly, most organisations have a Microsoft relationship, and when Microsoft decided to go all in on the cloud, the tide turned.

What other trends and patterns do you see around cloud computing and related technologies?

Customers are now starting to move beyond the infrastructure layer, to more DevOps related projects including application modernisation, data analytics and AI. Some are more advanced than others, lots are still trying to work out how to take advantage of and monetise these types of technologies.

What role do you see cloud playing in business life a year or five years from now?

As cloud becomes ubiquitous, I’m not sure the phase will exist in the same way in five years’ time. As change becomes faster and faster, making the most of the scalability of cloud platforms will mean better use of data. Technology teams will become more and more important in a business and will be the department to drive innovation, growth and most importantly, profits.

How can we prepare for such change(s)?

A lot of that comes down to skills and culture. Companies can have all the best intentions but ultimately the delivery of this new role in business comes down to the expertise of the people involved. Organisations need to be able to either re-train their existing teams or make sure that they are looking at new ways to recruit talent – a mix of experience and raw youth, to ensure that end users and customers are delivered with the services they expect. In the future, these will be the differentiators.

Looking further along the line, how do you see cloud shaping the way we live and work in the future?

Technology will continue to evolve at a faster and faster rate. I have two young children and I’m certain that by the time they are introduced to the working world it will be very different from today. Cloud is enabling organisations to deliver against projects that were unthinkable only a decade ago; I wish I could see into the future to predict what that may look like in 20 years time.

Red Hat: On bridging between the first wave of cloud and next generation platforms

MWC19 For Red Hat, it may sometimes be easier to list what the company doesn't do rather than what it does. The overall umbrella of 'making open source technologies for the enterprise' can range from containers, to cloud, to 5G. But ultimately, as the company has noted at MWC Barcelona this week, it's all developing into a hybrid universe – and it's a space where their customers and partners feel increasingly comfortable.

This is a message of which regular followers of the company – particularly since the acquisition by IBM – will be aware. Take the quotes issued at the time of the original announcement in October. IBM chief executive GInni Rometty described it as 'the next chapter of the cloud…requir[ing] shifting business applications to hybrid cloud, extracting more data and optimising every part of the business, from supply chains to sales."

Lo and behold, a similar message came forth last week, when Rometty keynoted IBM's annual Think conference in San Francisco. "I've often said we're entering chapter two – it's cloud and it's hybrid," she told delegates. "In chapter one, 20% of your work has moved to the cloud, and it has mostly been driven by customer-facing apps, new apps being put in, or maybe some inexpensive compute. But the next 80%… is the core of your business."

For Ashesh Badani (left),  VP and general manager of the cloud business unit at Red Hat, it's a fair position to take. "The press around IBM acquiring Red Hat and we focused on becoming a leader in hybrid cloud – a lot of work we're doing in the cloud business is essential to some of that future direction that we expect to go in," he told CloudTech

"The goal of the cloud business is to help customers with their journey to the cloud," Badani added. "Our firm belief is that, in as much as people talk about a revolution happening, most enterprises have decades of investment in existing assets, skills, as well as application services.

"How can we ensure that we move that set of technologies and leverage the skill our customers have to move towards what I'll call the next generation platform? Being able to bridge both of those worlds is what we're focused on at the moment."

This focus is around such concepts as cloud-native development, microservices-based architectures, and DevOps. But it may be prudent to take a step back for now. Badani sees customers in various traditionally slow-moving industries take the plunge. As many companies have been realising – and as this publication put it earlier this week with one eye on AWS' release of Outposts last year – different services suit different workloads. 

Red Hat sees it as 'footprints' – physical/bare metal, virtualised, private cloud and public cloud. The goal is to have these different workloads – for instance, mission critical workloads in virtualised environments, performance sensitive workloads in bare metal, compliance-sensitive in private cloud and test workloads in public cloud – but an overarching control plane to take care of it. "That abstraction, that commonality, is what we're looking to build," said Badani. "Whether you run OpenShift on bare metal, OpenShift on OpenStack, OpenShift on Amazon, Google, Azure – the interfaces that you're writing to, the application that you build will be ported across."

How much of this is a technological challenge and how much is an organisational one? "Inevitably, you find that you can over time get there [technically], work with partners, parties that augment you. The one that oftentimes is harder is the cultural challenge," said Badani. "Just changing that mindset takes time. We work with partners, system integrators, or have our own practices around things like open innovation, to help companies transform and have smaller agile teams put in place."

The world of open source is another which is changing. Earlier this month, Redis Labs announced it would be changing the licensing terms of its modules again. The rationale in the first instance – and indeed the second – was clear; stop the big cloud providers making profits from their technology without previously contributing to it. However in the case of Redis, the initial change confused and antagonised some developers. 

Other companies have done similar things, from Confluent – whose co-founder said at the time the big cloud vendors shouldn't be judged, as the-then licensing terms enabled it – and MongoDB. Badani saw the reasoning behind this.

"I cast no judgement on one side or the other," he said. "My expectation fully is that companies like Amazon, who want to work with open source-based technologies and communities, increasingly need to find ways to build bridges. You see them already doing that, but we just have to be careful not to overreact."

For Red Hat as 2019 carries on, it's a good theme to sum up their strategy – building bridges, building up and out and keeping an eye on all bases as enterprise cloud workloads become increasingly complex.

Picture credit: "Das Gesicht der Hoffnung", by Kai C. Schwarzer, used under CC BY-NC-ND 2.0

https://www.cybersecuritycloudexpo.com/wp-content/uploads/2018/09/cyber-security-world-series-1.pngInterested in hearing industry leaders discuss subjects like this and sharing their experiences and use-cases? Attend the Cyber Security & Cloud Expo World Series with upcoming events in Silicon Valley, London and Amsterdam to learn more.

Red Hat: On bridging between the first wave of cloud and next generation platforms

MWC19 For Red Hat, it may sometimes be easier to list what the company doesn't do rather than what it does. The overall umbrella of 'making open source technologies for the enterprise' can range from containers, to cloud, to 5G. But ultimately, as the company has noted at MWC Barcelona this week, it's all developing into a hybrid universe – and it's a space where their customers and partners feel increasingly comfortable.

This is a message of which regular followers of the company – particularly since the acquisition by IBM – will be aware. Take the quotes issued at the time of the original announcement in October. IBM chief executive GInni Rometty described it as 'the next chapter of the cloud…requir[ing] shifting business applications to hybrid cloud, extracting more data and optimising every part of the business, from supply chains to sales."

Lo and behold, a similar message came forth last week, when Rometty keynoted IBM's annual Think conference in San Francisco. "I've often said we're entering chapter two – it's cloud and it's hybrid," she told delegates. "In chapter one, 20% of your work has moved to the cloud, and it has mostly been driven by customer-facing apps, new apps being put in, or maybe some inexpensive compute. But the next 80%… is the core of your business."

For Ashesh Badani (left),  VP and general manager of the cloud business unit at Red Hat, it's a fair position to take. "The press around IBM acquiring Red Hat and we focused on becoming a leader in hybrid cloud – a lot of work we're doing in the cloud business is essential to some of that future direction that we expect to go in," he told CloudTech

"The goal of the cloud business is to help customers with their journey to the cloud," Badani added. "Our firm belief is that, in as much as people talk about a revolution happening, most enterprises have decades of investment in existing assets, skills, as well as application services.

"How can we ensure that we move that set of technologies and leverage the skill our customers have to move towards what I'll call the next generation platform? Being able to bridge both of those worlds is what we're focused on at the moment."

This focus is around such concepts as cloud-native development, microservices-based architectures, and DevOps. But it may be prudent to take a step back for now. Badani sees customers in various traditionally slow-moving industries take the plunge. As many companies have been realising – and as this publication put it earlier this week with one eye on AWS' release of Outposts last year – different services suit different workloads. 

Red Hat sees it as 'footprints' – physical/bare metal, virtualised, private cloud and public cloud. The goal is to have these different workloads – for instance, mission critical workloads in virtualised environments, performance sensitive workloads in bare metal, compliance-sensitive in private cloud and test workloads in public cloud – but an overarching control plane to take care of it. "That abstraction, that commonality, is what we're looking to build," said Badani. "Whether you run OpenShift on bare metal, OpenShift on OpenStack, OpenShift on Amazon, Google, Azure – the interfaces that you're writing to, the application that you build will be ported across."

How much of this is a technological challenge and how much is an organisational one? "Inevitably, you find that you can over time get there [technically], work with partners, parties that augment you. The one that oftentimes is harder is the cultural challenge," said Badani. "Just changing that mindset takes time. We work with partners, system integrators, or have our own practices around things like open innovation, to help companies transform and have smaller agile teams put in place."

The world of open source is another which is changing. Earlier this month, Redis Labs announced it would be changing the licensing terms of its modules again. The rationale in the first instance – and indeed the second – was clear; stop the big cloud providers making profits from their technology without previously contributing to it. However in the case of Redis, the initial change confused and antagonised some developers. 

Other companies have done similar things, from Confluent – whose co-founder said at the time the big cloud vendors shouldn't be judged, as the-then licensing terms enabled it – and MongoDB. Badani saw the reasoning behind this.

"I cast no judgement on one side or the other," he said. "My expectation fully is that companies like Amazon, who want to work with open source-based technologies and communities, increasingly need to find ways to build bridges. You see them already doing that, but we just have to be careful not to overreact."

For Red Hat as 2019 carries on, it's a good theme to sum up their strategy – building bridges, building up and out and keeping an eye on all bases as enterprise cloud workloads become increasingly complex.

Picture credit: "Das Gesicht der Hoffnung", by Kai C. Schwarzer, used under CC BY-NC-ND 2.0

https://www.cybersecuritycloudexpo.com/wp-content/uploads/2018/09/cyber-security-world-series-1.pngInterested in hearing industry leaders discuss subjects like this and sharing their experiences and use-cases? Attend the Cyber Security & Cloud Expo World Series with upcoming events in Silicon Valley, London and Amsterdam to learn more.

Inmarsat and Microsoft team up on network-sharing deal


Clare Hopping

26 Feb, 2019

Inmarsat and Microsoft have announced a joint collaboration that will see the former’s customers transfer data collected via their IoT solutions to the latter’s Azure IoT platform.

Businesses in the agriculture, mining, transportation, and logistics sectors will be able to connect the data they’ve collected with cloud-based apps to gain more insight into their customers, their supply chain and the market in general.

Microsoft customers will also be able to access Inmarsat’s global satellite communications network to transfer their data to the cloud.

“Our relationship with Microsoft Azure will provide customers with the reliable global connectivity and cloud services they need to take advantage of the Internet of Things wherever they are,” said Paul Gudonis, president of Inmarsat Enterprise.

“Industrial IoT solutions have the potential to bring transparency and intelligence to the global supply chain and by partnering with Microsoft we are making it easier and faster than ever for businesses from all sectors to exploit the technology and achieve competitive advantage.”

Inmarsat and Microsoft plan to extend the partnership to include other verticals in the future, but feel these key areas will be of most benefit at present.

“Microsoft Azure is being built as the world’s computer; extending the reach of our cloud through IoT and intelligent edge services,” added Sam George, director of Azure IoT.

“Our goal is to enable customers to take advantage of connected IoT solutions no matter where they are in their journey. With Inmarsat, customers across industries from agriculture to mining and logistics sectors, will benefit from the power of the intelligent cloud and intelligent edge with global satellite connectivity in the most remote parts of the globe.”

Alibaba Cloud debuts new data intelligence tools


Clare Hopping

26 Feb, 2019

Alibaba Cloud has introduced a set of tools it claims will make it easier for businesses to take advantage of data intelligence and gain greater insight into the running of their business.

Businesses in the retail, fin-tech, logistics, media and entertainment, digital branding, and marketing sectors are expected to be the primary beneficiaries of the new tech.

Alibaba’s Realtime Compute processes events, such as fraud detection, social analytics, and QoS monitoring of telco networks. It then presents these as business insights that can be used to take action based on behaviour displayed.

For businesses that need to manage and analyse large swathes of data, Alibaba has created DataWorks and MaxCompute 2.0 that can together process up to 100 petabytes of data a day.

For businesses with unstructured data sets, Data Lake Analytics can be used to query massive data lakes but only pay for the data crawled.

“Businesses around the world are increasingly relying on data intelligence to drive innovation, digitalise operations, and delight customers,” said Henry Zhang, senior staff product manager at Alibaba Cloud International.

“We work with customers from many industries along this digital transformation journey. We are keen to turn our proven in-house technology into broadly applicable services and pass the benefits on to customers globally so they can quickly build applications on top, such as for 5G, edge computing, and IOT, and shorten the time-to-market.”

Alibaba used this week’s Mobile World Congress (MWC) event in Barcelona to unveil a number of other tools, including ApsaraDB for MariaDB TX that allows businesses to deploy enterprise, database-centric applications, while SQL Server Enterprise Always On allows organisations to take advantage of high availability and disaster recovery plans.

Cloud Parallel File System offers businesses deploying High Performance Computing workloads to offer the highest levels of efficiency, while Elastic Container Instance makes it easier for Alibaba customers to run containers

Why the future of application deployment is not a binary choice

Last year, an interesting headline appeared on Forbes.com: On-premise is dead. Long live on-premise. The author explained that although public cloud is pervasive, on-prem is certainly not dead. Pundits who declared on-prem computing dead and buried several years ago started to backtrack in 2018.

Industry analysts seem to agree. Now it looks like even public cloud vendors recognise the market is not satisfied with only public cloud; therefore, they are pursuing on-prem opportunities. With the announcement of AWS Outposts, AWS made the tacit admission that not everything is moving to the public cloud.

Choosing a cloud experience along a continuum of options

Yet, is embracing these same two options a flawed view moving forward? Historically, technology limited organisations to a binary choice: Go to the public cloud or stay on premises. In the future, businesses large and small will have a broad continuum of options of locations and consumption models. And the lines separating all of those options will blur as IT embraces the cloud experience.

As organisations evaluate their best deployment and consumption options, they are finding that cloud is no longer a destination. Instead, it is new way of doing business that focuses on speed, scalability, simplicity, and economics. This type of business model allows IT to distribute data and apps across a broad continuum of options. In the past, IT routinely optimised infrastructure to positively impact applications. In the future, IT will manage applications to deliver the best experience wherever the infrastructure is located.

Start with data and applications and then choose options

Data and applications should be placed where each performs best – amidst changing requirements of service delivery, operational simplicity, guaranteed security, and optimisation of costs. For example, the General Data Protection Regulation dramatically changed how many global businesses secure customer data, which often leads to changes in deployments of certain applications. And since change is constant, IT will need to be agile when choosing deployment options.

Smart organisations will deploy applications and data on the continuum — between the two ends of the public cloud and on-prem spectrum. Some organisations may choose colocation (colo) because it provides the infrastructure and security of a dedicated data center without the costs of maintaining a facility. Other workloads are best served in a private cloud using traditional on-prem with consumption-based pricing, which could save the business from an unplanned capital expenditure. Another application may demand high security and control, yet flexibility and scalability, which would make on-prem private cloud the best alternative.

Clearly, having choices provides the opportunity to select the best deployment and consumption model for each individual application. And as needs change, deployment and consumption models will also change. The beauty of having numerous choices is that it gives organisations more flexibility to manage costs, security, and technical needs.

Complexity requires expertise and a trusted advisor

Keep in mind that more choices can mean more complexity. In addition, the lines between all of these options are blurring, which can confuse things further. For example, certain models give customers the flexibility to pay for what they use but still manage the infrastructure themselves, which fits neither the traditional on-prem nor the public cloud model.

It’s often difficult for an organisation to develop a new mindset, one that adapts to IT changes quickly. Too many times, they are constrained by legacy thinking, infrastructure, and tools. Better training and tools from industry experts can solve these issues.

To adjust to this often complex yet agile environment, many business will need help and should seek out knowledgeable partners that provide the richness of options along the continuum. A successful organisation will need both professional services and tools to help support as many options as possible.

A continuum of choices opens the door to new opportunities

It’s time to stop limiting choices to only on-prem versus public cloud. Instead, consider all the options available for new opportunities and long-term success. Compliance, cost, performance, control, complexity of migration – all of these factors will determine the right mix for deployment of data and applications. To help with this determination, businesses should seek help from partners who can give them expertise in as many choices as possible.

Photo by Marcus Dall Col on Unsplash

https://www.cybersecuritycloudexpo.com/wp-content/uploads/2018/09/cyber-security-world-series-1.pngInterested in hearing industry leaders discuss subjects like this and sharing their experiences and use-cases? Attend the Cyber Security & Cloud Expo World Series with upcoming events in Silicon Valley, London and Amsterdam to learn more.

Microsoft unveils HoloLens 2 with a enterprise laser-focus


Bobby Hellard

25 Feb, 2019

Microsoft has announced HoloLens 2 at MWC on Sunday, the follow up to its mixed reality headset.

The announcement was made by Alex Kipman, a Microsoft Technical Fellow and the creator of the first HoloLens, who said that customers had been consistently asking Microsoft for three things to improve the HoloLens.

First, was for more immersion, people wanted to see more of the holographic landscape the headset presents. Second, was to make the device more comfortable, so users could stay emersed for longer periods of time. And third, was for it to have industry-leading value right out of the box.

Microsoft took this on board and improved the headset’s a field of view so that it’s more than double that of the first-generation HoloLens, approximating 2,000 pixels per eye while still maintaining the original’s pixel density. Ten-Point touch interaction with holograms, complete with the ability to sense hand movements with greater fidelity, has also been added. And, a new UI model that allows users to interact with virtual buttons and for holograms to follow the user.

Microsoft sees HoloLens 2 as an enterprise device for front-line workers and touted that the main changes such as the expanded field view, built-in AI tools and direct manipulation of holographs, will enable the headset to achieve this. The $3,500 device will be the front end for apps such as Dynamics Remote Assist, Dynamics 365 layout and Dynamics Guides applications. More importantly, Microsoft has said it will have an open approach to third-party developers.

While the news that the new device will allow more immersion and comfort will go down well with all, the integration with Azure and Dynamics will be the bigger plus for the enterprise arena.

«Microsoft’s new HoloLens device will bring the enterprise mixed reality market to its next level of adoption,» said J.P. Gownder, VP and principal analyst at Forrester. «The device itself solves many problems associated with the first model – from a vastly expanded field of view to better hand gestures. But it’s the integration with Azure and Dynamics that will empower developers to create powerful mixed reality experiences more quickly and cheaply.

«For the old HoloLens, editing the number of polygons forming a hologram into a manageable number was challenging and expensive. With cloud tools, developers can render an object in, say, 50,000 polygons on the device but also can render it in the Azure cloud with one million polygons visible to the user. This turbocharger’s the opportunity for creating holograms that workers can interact with during their daily jobs, helping them solve previously intractable problems.»

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