Google Cloud acquires VMware workload specialist CloudSimple

Google Cloud has announced the acquisition of CloudSimple, a California-based provider of software to help organisations run VMware workloads in the cloud.

The move expands on the companies’ existing partnership and will enable Google to bring forward a fully integrated VMware migration path, with the promise of improved support.

“Apps [from VMware] can run exactly the same as they have been on-premises, but with all the benefits of the cloud, like performance, elasticity, and integration with key cloud services and technologies,” wrote Rich Sanzi, VP engineering at Google Cloud, in a blog post. “Best of all, customers can do all this without having to rearchitect existing VMware-based applications and workloads, which helps them operate more efficiently and reduce costs, while also allowing IT staff to maintain consistency and use their existing VMware tools, workflows and support.

“To that end, we believe in a multi-cloud world and will continue to provide choice for our customers to use the best technology in their journey to the cloud,” added Sanzi.

This may not go down as the most surprising acquisition of 2019, given the announcement in August of extended entente cordiale between VMware and Google Cloud. The companies’ solution which enabled customers to run VMware workloads on-prem, in the cloud or as part of a hybrid architecture was based on CloudSimple’s technology.

CloudSimple had a similar offering in place with Microsoft, allowing organisations to run native VMware environments at scale on the Azure cloud. Guru Pangal, CloudSimple CEO, noted that while partnerships with the two hyperscalers taught the company how to ‘dance amongst the elephants’, Google Cloud’s ‘innovation prowess’ and ‘clear leadership’ in analytics sealed the deal.

“We saw the incredible potential to transform enterprise workloads to the cloud by partnering more strategically with a cloud provider who could help us with larger investments and tighter integration with the cloud to realise the massive potential of our offering,” Pangal wrote. “Google Cloud’s amazing innovation prowess, modern infrastructure and clear leadership in areas like smart analytics convinced us that joining this incredible team will accelerate our joint vision.”

The move, for which financial terms were not disclosed, represents the fourth Google Cloud acquisition of 2019. CloudSimple follows on from enterprise data pipeline provider Alooma in February, business intelligence platform Looker in June and storage vendor Elastifile in July.

“The acquisition of CloudSimple continues to demonstrate Google Cloud’s commitment to providing enterprise customers a broad suite of solutions to modernise their IT infrastructure,” said Sanzi.

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Department for Transport turns to Google to be cloud-first by 2020


Bobby Hellard

19 Nov, 2019

The Department of Transport has been working with Google Cloud to modernise its core technology to be a «cloud-first» organisation by 2020. 

The DfT announced that for the past two years, the two organisations have been working to reinventing internal service delivery and introduces new digital capabilities for DfT staff.

Prior to moving to the cloud, it was resource-intensive for DfT to maintain servers, manage backups and ensure the overall health of the IT systems, the organisation said. As a result, simple utilisation and querying tasks often required days to complete.

A part of the problem was that its data centres lacked the scalability to match DfT’s longer-term needs as it looked to undertake bigger and more complex data initiatives.

In an effort to build the capabilities it required, DfT and Google Cloud migrated a large proportion of the former’s applications to the public cloud. Over the course of 12 months, DfT said it has successfully completed the migration of hundreds of virtual machines to the Google Cloud Platform. According to the DfT, this has allowed it to decommission a large chunk of its on-premises infrastructure while improving the reliability, resilience and security of its systems.

Over 100TBs of application data has been migrated from an internal cluster into BigQuery, reducing data search time from up to five days down to mere seconds

The partnership with Google Cloud is helping the DfT to become a more digital and data-driven organisation, according to said Mark Lyons, the interim CIO for DfT. He said the capabilities the platform offers are helping it to use data better to support decision-making, policy-making, reporting and governance, as well as provide new digital services to engage with citizens on transport-related initiatives.

«We’ve been excited to go on this journey with Google Cloud,» said Lyons. «When you have finite resources, having a partner that understands the process of change and can direct your focus to the things that really matter is invaluable. We’ve invested in this as a long-term partnership and are excited for Google Cloud to remain our number one cloud platform provider.»

Why should we have to pay a ransom for old email accounts?


Barry Collins

19 Nov, 2019

You’ve doubtless read repeated warnings about how to avoid ransomware, but even the companies we think of as the good guys attempt to take hostages – your cherished email address being one of them.

People cling to their email address like their mobile phone number, because they’ve had it from way back when their computer made screeching noises every time they went online; it’s the one that all their friends have saved in their address books; and they use it for all their online accounts. Moving email address is only marginally less hassle than moving house.

The broadband providers know this all too well, which is why you’ll get stung if you try to retain a provider’s email account after you leave them. BT charges you £7.50 per month for the Premium Email service you need to keep old BT email addresses running, while TalkTalk will fleece you for a fiver each month to keep TalkTalk or Tiscali addresses active. When better-equipped webmail accounts are free, that doesn’t half hurt.

How do you avoid getting caught in this trap? My advice is to steer clear of broadband provider accounts in the first place. Gmail, Outlook and the like will probably remain free forever, and you can access them with whichever broadband provider or device you use.

The other alternative is to buy your own domain (bertjackson.co.uk, for example) and run your own email, which isn’t as expensive as you might think. The brilliant Zen Internet’s basic Bronze hosting package is £5.39 per month and that includes up to 10 email inboxes on your own domain.

A ‘.co.uk’ address costs £8.39 per year from Zen, which all added up is still cheaper than paying for BT Premium Email over the course of a year.

Whether you go down the free webmail route or buy your own domain, moving an email account is not as tricky as you’d expect. The key is preparation: don’t shut off the old account before moving to the new one, and give yourself a couple of months with both running to give you the best chance of a smooth transition.

The first step is to import the messages from your old account to the new one. Most webmail providers offer an import tool somewhere in their settings – Gmail’s can be found by clicking the Settings cog, choosing Settings and then selecting the ‘Accounts and Import’ tab. You may want to spring-clean the old account first, getting rid of any messages with huge attachments that you don’t need.

Next, you need to set up two things on your old account: a forwarder that sends all incoming messages to the new account; and an auto-reply that explains to your correspondents that you’re moving to a new address and to please update their contacts. Obviously, emails from stores such as Amazon and eBay, utility companies and even your bank won’t pay any attention to this, so you’ll have to do the manual drudge work of changing your registered email address with key accounts.

On the plus side, you’ll find you get rid of an awful lot of junk mail and accounts that you didn’t want in the first place when you finally turn the forwarder off and close the old account. And you’ll feel like Liam Neeson, having freed your email account from the hostage takers.

Can Google Stadia finally bring success to cloud gaming?


Connor Jones

18 Nov, 2019

It’s not usually part of our remit, but despite it being a gaming-geared announcement, there’s something about the new Google Stadia gizmo that interests us, specifically its infrastructure which raises questions we can’t quite answer yet.

Codenamed Project Stream before its launch, Google’s game streaming service is far from the first to grace the market, but it might be the most well-timed attempt of them all. It aims to bring console-quality games directly to virtually any screen with no need for a physical console.

Games will be controlled by a new Stadia controller which connects directly to the platform via Wi-Fi. Not the screen, not the Chromecast – directly to the game client residing in the cloud.

It’s important to note this isn’t the first time a cloud streaming of this kind has been attempted. OnLive and PlayStation Now, to name but two, promised so much but then crashed and burned after delivering very little.

OnLive ran into money issues where the cost of running its infrastructure far exceeded the income it made. It’s reported that the service cost millions of dollars to run every month but on launch, and for a few weeks after, the company only received single-digit daily income because of its «try before you buy» policy on games.

PlayStation Now is actually still alive and kicking. The premium service hasn’t been adopted nearly as widely as first thought, probably due to a combination of its reported heavy input lag and poor variety of supported games.

So with that, Stadia must overcome some significant challenges to breathe new life into the platform. With edge computing, it theoretically has an advantage over OnLive and being Google, it has already managed to secure a decent selection of launch titles to ensure day-one success.

What caught our eye is the cloud and edge computing aspects of the service’s infrastructure and streaming strategy. OnLive attempted cloud gaming in the past but the existing support infrastructure, which was unfit for purpose, has been the main blockade in developing a system that actually works. The streaming speed and quality were passable as a proof of concept and just about playable with some games, but to launch Stadia eight years after the failure of OnLive, it must do much better.

So many questions

Google has said it will be using a combination of its highly advanced data centres and edge infrastructure to deliver gaming at low latencies, something that, especially in the online multiplayer space, is of vital importance.

Phil Harrison, VP and GM at Google, leading the Stadia project, said that the measurable latency issues seen in Project Stream are «solved and mitigated».

«There are some investments in the datacentre that will create a much higher experience for more people, and there are some fundamental advances in compression algorithms,» he told Eurogamer.

«One important thing to keep in mind is that we are building our infrastructure at the edge. It’s not just in our central, massive datacentres. We’re building infrastructure as close to the end user, the gamer, as possible – so that helps mitigate some of the historical challenges».

The interaction between the datacentre and the edge is unclear, specifically to what extent both will impact the overall processing and transmission of game data. What’s been said so far seems somewhat confusing and at times contradictory. For example, Harrison spoke about microsecond ping speeds for gamers but 20ms edge to datacentre speeds.

Google’s massive number of datacentres, according to Harrison, will be pivotal in delivering the Stadia experience the tech giant has imagined. Harrison said Google’s datacentres offer the theoretically unlimited compute capacity needed for a cloud-based streaming service to thrive. Gaming developments have, in years gone by, been limited because of hardware and people’s reluctance to upgrade for a few years, or until the next console life cycle starts. In the datacentre, CPU and GPU capacity is as powerful as the developer needs it to be to run its game.

Chris Gardner, senior analyst at Forrester is optimistic about the capability of Google’s infrastructure. «The network configuration is somewhat of a mystery, but clearly Google nailed this because benchmarks have shown perceived input latency to be extremely fast,» he tells Cloud Pro. «Google has experience with network optimisation (all the way down to designing its own protocols) so the performance is not a stretch.»

Take the specified hardware announced by Google and put it into one of Google’s many datacentres and you arguably have a recipe for success, he adds.

Trouble in the network

However, the promises around network speeds proved to be a point of contention for us. Firstly, Harrison told the BBC that 4K gaming can be achieved on download speeds of 25mbps; for reference, the average UK household gets just 18.5mbps speeds from its internet connection, far less in rural areas. The VP said Google expects network demands to improve, but it definitely wasn’t a promise.

Although Google seems to be confident in the fact that its back-end equipment is up to the task, it’s likely to face the problem of internet service provider (ISP) throttling – world-class servers or not. Harrison already confirmed that Google already has relationships within the wider industry, but it’s possible the company could run into the same problems that Netflix faced during its expansion where it started paying ISPs to allow faster speeds on the service but instead users were throttled.

It’s a very real possibility that ISPs would throttle bandwidth as popularity grows and network demands are greater. «[Netflix] had to negotiate with the major players to ensure the customer experience wasn’t dreadful,» says Gardner. «I expect the same experience for game streaming providers, although much more so because now it’s not just a bandwidth negotiation, it’s latency as well».

On the topic of latency, Gardner cited this as his biggest concern of the whole project. «What I expect to see is streaming to be initially successful with casual games, platformers and roleplaying games,» he said. «However, multiplayer games demand low latency and low input lag to stay competitive and enjoyable. This is my biggest concern,» he added. «Shooters, MOBAs and other types of super competitive games – I honestly don’t expect gamers to tolerate the latency.»

Competition is just around the corner

There are only three companies in the world right now that are positioned well enough to feasibly deliver on a cloud-based product like this. Google is one of them, AWS and Microsoft are the others. We just wouldn’t expect any of these to pump so much time and money into something the world isn’t ready for yet.

Google’s main competitor in this area is Microsoft, which is working on Project xCloud, its own game streaming service currently in beta. The company behind the Xbox is certainly lagging compared to Google as its product is currently still in the development stage, but it arguably presents the best case to make this idea of game streaming work. Reports from those selected to test the beta version of xCloud also seem to be unanimously positive.

Couple Microsoft’s prowess in the cloud market with its strong presence in the console sector spanning nearly two decades and that provides an impressive backing for what could potentially be a better product compared to Google’s. It’s possible Microsoft could let Google launch Stadia, learn from its inevitable mistakes, and then blow it out of the water with a far superior service.

Regardless of how all of this plays out, it’s difficult to get excited about something that has failed in so many previous attempts and with so little information about the project disclosed – the kind of information that we need to make educated guesses about its viability as a service – we can’t help but look on with scepticism.

Main image credit: Marco Verch

Microsoft overhauls its privacy policy amid EU concerns

18 Nov, 2019

Microsoft has said it will be updating its privacy provisions for commercial cloud contracts after a report from EU regulators last month questioned the company’s ability to comply with data laws.

The European Data Protection Supervisor (EDPS), an independent authority that oversees the application of GDPR, launched an investigation in April to assess whether the company’s contracts with EU institutions violated the rules.

The results of that investigation, released in October, raised «serious concerns» about Microsoft’s ability to provide appropriate safeguards for the processing of data done on behalf of the EU bodies it services.

In a statement on its website on Monday, Microsoft said: «We are announcing today we will increase our data protection responsibilities for a subset of processing that Microsoft engages in when we provide enterprise services».

Last year the company worked alongside the Dutch Ministry of Justice and Security to amend contractual terms of a services agreement after authorities raised similar concerns about the lack of technical safeguards for the processing of data.

Monday’s privacy policy update is designed to extend those amendments across all commercial cloud contracts globally for both the private and public sector, the company explained.

«We will clarify that Microsoft assumes the role of data controller when we process data for specified administrative and operational purposes incident to providing the cloud services covered by this contractual framework, such as Azure, Office 365, Dynamics and Intune,» the company said.

«This subset of data processing serves administrative or operational purposes such as account management; financial reporting; combatting cyberattacks on any Microsoft product or service; and complying with our legal obligations.

«The change to assert Microsoft as the controller for this specific set of data uses will serve our customers by providing further clarity about how we use data, and about our commitment to be accountable under GDPR to ensure that the data is handled in a compliant way.»

Microsoft will remain the data processor when providing its services, fixing bugs, operating security services, and providing software updates, the statement added.

The policy overhaul comes just days after the company committed to applying the California Consumer Privacy Act to all US states once it comes into force in January 2020, although it has no legal obligation to do so.

The company expects the new policy terms to be applied to all commercial cloud contracts by the beginning of 2020.

Enterprises risking data disaster by not fully exploring cloud backup timeframes, research says

The issue of shared responsibility in cloud security is an issue which refuses to go away. Yet according to a new report from backup and disaster recovery managed services provider (MSP) 4sl, organisations are risking a data disaster by misunderstanding cloud providers’ backup processes.

The study, which polled 200 UK enterprises, found a majority of respondents believe the backup times for their various cloud products are longer than the advertised standards.

The hyperscale clouds are a primary example. The report notes Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform do not offer backup as standard on its own. Securing such data has long been a booming channel industry for independent MSPs and others – at least until AWS, for instance, launched AWS Backup at the start of this year to take a cut.

Yet the vast majority of those polled believed backup did exist as standard. More than four in five agreed this for AWS (81%) and Azure (84%), while an overwhelming 92% of respondents said so for Google.

Even for products with standard backup included, respondents believed they were getting more than they had – although a difference was evident in how much. For Office 365 SharePoint Online and Teams files, where the backup is 93 and 90 days respectively, around half (55% and 50%) knew where they stood. For products with only a short sprint, such as 14 days for Teams messages and Office 365 Exchange Online, this drops to 22% and 27% respectively.

“With cloud infrastructure services and applications firmly entrenched in 21st century IT strategy, enterprises need to be certain that their cloud and backup strategies are operating in concert – with any change to cloud strategy accompanied by changes in backup policy,” the report notes. “However, this is not consistently the case.”

The one product which came out of the rankings relatively unscathed was Salesforce. The CRM giant promises 90 days as standard backup retention, with more than half of respondents (55%) knowing this and almost four in five whose backups are therefore not at risk as a result.

Yet the findings – perhaps not entirely surprising given 4sl’s line of business – should come as a warning to organisations. “The desire to pass on responsibility for backup to service providers is understandable – backup environments are becoming extremely complex, and the peace of mind that a responsible partner is managing backup can be invaluable,” said Barnaby Mote, 4sl CEO and founder. “However, enterprises need to understand that in the main the standard level of backup provided for infrastructure or software as a service won’t meet their needs.”

Organisations back up data as a matter of course, not least for privacy and compliance but also to garner insights and analysis. Speaking to this publication in August, David Friend, CEO of cloud storage provider Wasabi Technologies, noted his view that storage would become a ‘commodity’, and that issues of cost around backing up what where would simply no longer exist.

“We [shouldn’t] think of data as sort of a scarcity… more a mindset of data abundance,” said Friend. “The idea that data storage gets to be so cheap that it’s not worth deleting anything. We have to think about data as something which has probably got future value in excess of what we think it might have today; we need to think of cloud storage the same way we think of electricity or bandwidth.”

You can read the full 4sl report here (pdf, no opt-in required).

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US Supreme Court agrees to end Google and Oracle’s ten-year copyright battle


Connor Jones

18 Nov, 2019

The US Supreme Court has agreed to hear a copyright lawsuit that has spanned nearly a decade between tech giants Google and Oracle.

The case was originally brought to Google following Oracle’s 2010 acquisition of Sun Microsystems, the company responsible for developing the Java language. Oracle alleged that Google stole code from the Java language to build its Android platform, a claim Google has repeatedly denied.

What followed was a series of court hearings and resulting appeals, and although a number of lower courts sided with Google in the case, Oracle has successfully challenged these rulings in superior courts.

The case’s most recent ruling came in March 2018 when the Federal Court sided with Oracle’s copyright claim, resulting in Google being hit with a $9 billion (£7 billion) damages bill.

The bill hasn’t yet been paid as Google petitioned the US Supreme Court in January 2019, asking it to overturn «a devastating one-two punch at the software industry».

No date has been set by the Supreme Court but a one-hour window has been allotted to hear the companies’ arguments. Being the US’ highest court, the ruling is likely to be the last word on the lengthy case which could have lasting effects on the software development industry – that is, whether application programming interface (API) packages can be copyrighted.

Permitting these vital components of software interoperation to be copyrighted could potentially stifle the software industry, making it difficult for new apps to work with other apps and software platforms.

The Supreme Court previously refused to hear the case following a 2014 Federal Circuit ruling but agreed this time around following support from the likes of Microsoft and Mozilla. The Electronic Frontier Foundation (EFF) has also sided with Google, calling the case a «mess».

«We welcome the Supreme Court’s decision to review the case and we hope that the Court reaffirms the importance of software interoperability in American competitiveness,» said Kent Walker, Google’s SVP of Global Affairs, speaking to Cloud Pro. «Developers should be able to create applications across platforms and not be locked into one company’s software.»

Cloud Pro has contacted Oracle for a statement but did not receive a reply by the time of publication.

AWS files paperwork to challenge Microsoft JEDI deal – reports

Amazon Web Services (AWS) has filed with the US Court of Federal Claims to protest the decision to award the $10 billion-rated JEDI government cloud computing contract to Microsoft, according to reports.

As first reported by the Federal Times, and later confirmed by AWS, chief executive Andy Jassy told employees of plans at an all-hands meeting on November 14, citing potential presidential interference making the contract process ‘very difficult’ for government agencies.

Per the report, Jassy also claimed in the meeting that customers claim AWS is ‘about 24 months ahead of Microsoft’ when it comes to functionality and maturity.

AWS already holds one key card with its continued running of the CIA’s cloud operations, having been at full operational capability since the start of 2015. According to Nextgov, the agency earmarked in April plans for more commercial cloud contracts at a cumulative value approaching $10bn.

Following the decision to award the contract to Microsoft last month, many industry pundits continued to question supposed executive interference, as well as the setup of the Department of Defense (DoD) with regard to single tenant or multi-cloud operations.

At the time, AWS said it was ‘surprised’ about the conclusion and that it ‘remain[ed] deeply committed to continuing to innovate for the new digital battlefield’, but stopped short of confirming whether an appeal would be put in place.

“AWS is uniquely experienced and qualified to provide the critical technology the US military needs, and remains committed to supporting the DoD’s modernisation efforts,” an AWS spokesperson said in a statement. “We also believe it’s critical for our country that the government and its elected leaders administer procurements objectively and in a manner that is free from political influence.

“Numerous aspects of the JEDI evaluation process contained clear deficiencies, errors, and unmistakable bias – and it’s important that these matters be examined and rectified,” the spokesperson added.

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Salesforce chooses Microsoft Azure for marketing cloud migration

Salesforce is moving its Marketing Cloud suite onto Microsoft Azure in an expansion of the companies’ partnership – and a big win for Microsoft.

The move will also see the two companies integrate Sales Cloud and Service Cloud with productivity and collaboration suite Microsoft Teams.

“By bringing together the power of Azure and Microsoft Teams with Salesforce, our aim is to help businesses harness the power of Microsoft Cloud to better serve customers,” said Microsoft CEO Satya Nadella in a statement, while a statement attributed to Salesforce co-CEOs Marc Benioff and Keith Block noted that the company was ‘excited to expand our partnership with Microsoft and bring together the leading CRMs with Azure and Teams to deliver incredible customer experiences.’

Details are thin on the migration plan itself, aside from Salesforce moving Marketing Cloud from its own data centres to Azure in the coming months. The press materials can give away some of the intentions with words such as ‘preferred’ indicating a multi-cloud setup, yet the release simply notes that Salesforce ‘names Microsoft Azure as its public cloud provider for Marketing Cloud.’

Microsoft is by no means the only major cloud provider Salesforce works with. The company has had a longstanding relationship with Google Cloud on the software side, last year receiving a partner award from Google. As far as Amazon Web Services (AWS), the long time cloud infrastructure leader goes, only last week AWS and Salesforce, alongside Genesys and The Linux Foundation, launched the open data-focused Cloud Information Model. The companies also align on integration with Salesforce an advanced member of the AWS Partner Network (APN).

Last month Microsoft noted there was ‘material growth’ in Azure contracts of $10 million or more in what were strong results compared with stuttering figures for AWS and Google. Among the company’s more recent customer wins, alongside the controversial $10bn JEDI government cloud contract last month, are Walt Disney Studios and subsidiary LinkedIn.

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AWS to appeal Pentagon’s ‘biased’ JEDI contract awarded to Microsoft


Bobby Hellard

15 Nov, 2019

AWS has suggested the evaluation process for the Pentagon’s $10 billion cloud computing contract contained «unmistakable bias».

The cloud giant has said it intends to appeal the Department of Defence’s decision to award the contract to Microsoft.

The Joint Enterprise Defence Infrastructure (JEDI) contract is a ¢10 billion project to modernise the Pentagon’s IT systems. Major cloud computing companies such as IBM, Oracle, Google and AWS were involved in a controversial bidding process with Microsoft announced as the eventual winner in October.

This didn’t go down well with Amazon’s cloud computing arm which initially said it was «surprised» with the decision and is now challenging it.

«AWS is uniquely experienced and qualified to provide the critical technology the US military needs and remains committed to supporting the DoD’s modernisation efforts,» an AWS spokesperson said.

«We also believe it’s critical for our country that the government and its elected leaders administer procurements objectively and in a manner that is free from political influence. Numerous aspects of the JEDI evaluation process contained clear deficiencies, errors, and unmistakable bias and it’s important that these matters be examined and rectified.»

Donald Trump called his Pentagon Secretary James Mattis and directed him to «screw Amazon» out of a chance to bid on the JEDI contract, according to Mattis’ book ‘Holding The Line: Inside Trump’s Pentagon with Secretary Mattis‘. It was written by Guy Snodgrass, who served as a speechwriter for Mattis, and reports of the quote surfaced around the time Microsoft was awarded the JEDI contract.

Trump and Amazon CEO Jeff Bezos have a famous disliking for one another and there was already a suggestion that this had influenced the DoD’s final decision. In July the president became «concerned» with how the bidding was going after complaints other cloud providers were being unfairly excluded – AWS was the favourite at the time.

Oracle is also taking legal action against the DoD’s final decision, however, its argument is actually against AWS. It claims that two DoD officials were offered jobs at Amazon while they worked on the JEDI contract and that another was a former AWS consultant.

US Defence Secretary Mark Esper rejected any suggestion of bias. According to Reuters, he told a news conference in Seoul: «I am confident it was conducted freely and fairly, without any type of outside influence.»

Esper removed himself from reviewing the deal in October as his son was employed by IBM.