BMC Software on Tuesday introduced an array of product innovations that take full advantage of advancements in user experience and crowdsourcing to give employees complete control of their IT experience via an elegant and intuitive mobile interface.
The new products – BMC MyIT 2.0, BMC AppZone 2.0 and BMC Remedyforce Winter ’14 – showcase the company’s commitment to using mobile, social, and cloud technologies. BMC believes these technologies, along with automated and industrialized IT service delivery, are the defining characteristics of the new IT. As businesses increasingly replace physical products and services with those delivered digitally – such as banks enabling customers to deposit a check with a smartphone versus going to a branch – expectations for improved experiences across the technology landscape have skyrocketed, as have the pressures put on IT to deliver them. BMC addresses these challenges in the customer-focused products announced today.
Why Big Trust is Big Data’s missing DNA
Mark Little, Principal Analyst, Consumer
In the rush to monetize customer data, companies risk diminishing the trust people have in services and brands. Sustaining and growing people’s trust in services is not just about “doing the right thing,” but also makes commercial sense. Telcos and OTT players have worked to establish a satisfactory level of trust with their customers, but as Big Data creates new opportunities for monetizing customer data, even a little more aggression in its exploitation risks driving mistrust among users.
Customers who are aware of this exploitation will become more concerned with their privacy, and with the transparency and control of their data. To exploit customer data more comprehensively, businesses must develop a much greater level of trust with their customers. Ovum calls this approach “Big Trust,” and outlines it in detail in the report Personal Data and the Big Trust Opportunity. Big Trust creates new …
Analysing the maturation of standards in European cloud computing
In September 2012, the European Union released its “Unleashing the Potential of Cloud Computing in Europe” document, aiming for a yearly 160bn Euro (£127.6bn) boost to the European GDP by 2020 and a gain of 2.5m by the rollout of cloud.
A full 15 months later, the response by the European Telecommunications Standards Institute (ETSI) was published. The ‘Cloud Standards Coordination’ report, requested by the European Commission, aimed to analyse Commission VP Neelie Kroes’ opinion there was a “jungle of technical standards.”
ETSI asserted that cloud standardisation was “much more focused tha[n] anticipated” and added the landscape was “complex but not chaotic.”
The executive summary outlined the state of play in the key areas. Important gaps in standards had been identified, with new standards encouraged, whilst the legal environment for cloud computing remains “highly challenging.”
ETSI believes cloud standardisation will mature in the next 18 months.
“Though …
Federated Clouds for Emergency Response
Recent high-profile events (2010 Haitian Earthquake, 2011 Tōhoku Earthquake and Tsunami, 2013 Typhoon Haiyan/Yolanda) have highlighted the growing importance played by the international community in successful humanitarian assistance and disaster response. These events also showcased the critical importance of quickly providing robust information technology resources to response effort participants. In June 2010, in support of its continuing effort to foster international collaboration, the National Geospatial-Intelligence Agency (NGA) initiated a dialog with the Network Centric Operations Industry Consortium (NCOIC) to discuss this and other aspects of geospatial data information-sharing across the international community. In response to this request the NCOIC through the use of a cloud services brokerage paradigm, built and demonstrated a federated cloud computing infrastructure capable of managing the electronic exchange of geospatial data. The effort also led to the development of the more generalized NCOIC Rapid Response Capability Pattern (NRRC), a process that could improve the effectiveness and reduce the cost of emergency situations that require an international joint civilian/military response.
Breaking Down Enterprise Silos in the Cloud
Are you re-creating existing technology silos in the cloud? If so, your entire enterprise investment in the cloud is at risk.
From the perspective of IT, organizational silos seem to be the root of all problems. Every line of business, every department, every functional area has its own requirements, its own technology preferences, and its own way of doing things. They have historically invested in specialized components for narrow purposes, which IT must then conventionally integrate via application middleware – increasing the cost, complexity, and brittleness of the overall architecture.
Now those same stakeholders want to move to the cloud. Save money with SaaS apps! Reduce data center costs with IaaS! Build a single private cloud we can all share! But breaking down the technical silos is easier said than done. There are endless problems: Static interfaces. Legacy technology. Inconsistent policies, rules, and processes. Crusty old middleware that predates the cloud. And everybody still has their own data model and their own version of the truth.
Weighing the Options for Onboarding Data into the Cloud
One of the questions we hear most frequently is “how do I get my data into the cloud?” For many organizations, the benefits of expanding on-premise data storage to include hybrid cloud storage have begun to resonate, but they struggle to get started as they determine how to get move data into the cloud. The decision on how to onboard initial data to the cloud, or what we call the initial ingest, is one that cannot be overlooked.
While there is more than one way to perform the initial ingest, it shouldn’t be a surprise that the best solution can vary on an individual case basis. Relevant factors influencing the decision include: amount of data intended for ingestion, amount of available bandwidth, timeframe in which you want to load the data. Typically, most organizations will decide on one of the following three methods for the initial ingest:
Weighing the Options for Onboarding Data into the Cloud
One of the questions we hear most frequently is “how do I get my data into the cloud?” For many organizations, the benefits of expanding on-premise data storage to include hybrid cloud storage have begun to resonate, but they struggle to get started as they determine how to get move data into the cloud. The decision on how to onboard initial data to the cloud, or what we call the initial ingest, is one that cannot be overlooked.
While there is more than one way to perform the initial ingest, it shouldn’t be a surprise that the best solution can vary on an individual case basis. Relevant factors influencing the decision include: amount of data intended for ingestion, amount of available bandwidth, timeframe in which you want to load the data. Typically, most organizations will decide on one of the following three methods for the initial ingest:
Cloud Computing: Impact of Comcast’s Acquisition
COMCAST’s recent $45 billion acquisition of Time-Warner Cable was big news in the Cable TV world, but it should be big news in the area of cloud computing and network diversity.
Instead of looking at COMCAST as a cable TV provider, it is time that we should be looking at it as another alternative to the traditional network carriers like AT&T and Verizon for our data needs both at home and at the business location.
Do you have network redundancy in place in your cloud computing applications? They cannot be considered “mission critical” if you only have them running on one connection to the central office.
Five Things Developers Need to Know About PaaS
Although PaaS is new, it’s rapidly gaining momentum, with growth projected at 48 percent annually by Technavio, the research firm, and topping $6 billion in value by 2016. If PaaS is treated as a strategic opportunity to align agendas across IT and across the business, it may well prove to be a ʺonce in a generationʺ opportunity to clarify, improve, and strengthen everything developers do.
As with any new technology or approach to doing business, PaaS will appeal to different groups for different reasons. The clear business value is that PaaS is added at the application layer. For ISVs, PaaS can help extend the availability of a traditional software product or enable organizations to add new capabilities to their existing IT spectrum. It’s also helpful to anyone wishing to achieve productivity gains, speed time to results, or reduce their costs. But like any technological shift, PaaS adoption requires changes in how people work and demands collaboration if it is to be as successful as possible.
A Tale of Two Enterprise Public Cloud Applications
This first person “in the trenches” enterprise Public Cloud story candidly examines the project from inception to delivery. Attendees will hear first-hand the real-world challenges, opportunities, lessons-learned, and what it takes to architect and implement a real-world application in the public cloud.
In his session at 14th Cloud Expo, Brian McCallion, founder of New York City-based consultancy Bronze Drum, will focus on the organizational, cultural, and technical hurdles to designing and implementing a strategic application in the Public Cloud in a regulated industry.