Category Archives: Partners & Customers

Three New Customer Success Stories


Mailprotector provides cloud-based email security, management and hosting services through the channel to businesses, government entities and non-profit organizations around the globe. Mailprotector needed a fast, easy way of expanding its business internationally through the integration of its solution into the infrastructures of leading web hosting companies all over the world.

To accomplish this, Mailprotector is leveraging APS, founded by Parallels, to speed time to market through fast, easy integration with the Parallels Automation platforms of partners such as fast-growing Brazilian web hoster Websolute.

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To keep pace with rapid business growth, Conetix wanted to build its platform and personnel to ensure that business expansion did not come at the expense of customer service.

Conetix selected Parallels Cloud Server as the platform for consolidating its existing systems and scaling its operations. The decision was based on the capabilities of Parallels Cloud Server as well as Conetix’s existing expertise with Parallels.


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As the largest web hosting company in New Zealand with 100,000+ domains managed for over 25,000 customers, Web Drive devotes a significant proportion of its manpower resources to ongoing tasks such as site migration, optimizing system performance, and ensuring that operating systems and other software are kept up to date.

To enhance the efficiency of its operations and accelerate its growth trajectory, Web Drive decided to deploy the latest version of hosting control panel solution Parallels Plesk Panel for performance, improved integration with Parallels Business Automation Standard and the ability to manage site migrations more easily.

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Partner to Partner: The Value of Integrating Parallels Plesk Automation and Parallels Business Automation Standard

Guest blog by Ehsan Mirdamadi, CEO at Cirrus Tech Ltd.  (


Web hosting companies today live in a world where our clients are looking for solutions to their business problems, not just a bunch of raw technology. But providing a broad variety of solutions and tailoring them to each client’s needs creates management inefficiencies, drives up costs, and drives us crazy. If only there were a way to seamlessly automate and manage all these components…

Integrating Parallels Business Automation Standard and Parallels Plesk Automation has been a crucial component in helping us to manage this complexity. Parallels Business Automation Standard automates our billing and business processes, while Parallels Plesk Automation does the same for hosting and related services. We think that Parallels Business Automation Standard and Parallels Plesk Automation are probably the most comprehensive solutions out there, and, while they are effective individually, bringing them together was a vital part of our strategy to enter the era of solutions.

Using these two systems together has enabled us to take control of our services while giving our customers an unparalleled level of flexibility. Our customers are thrilled. We’ve even heard from people who didn’t know this amount of flexibility existed. Suddenly, there’s less of a need for expensive IT consultants, because our solution makes it possible to build a service like CirrusOne, our cloud server offering, independently.

Our CirrusOne scalable cloud platform is powered by Parallels Cloud Server, and uses Parallels Plesk Automation to automate services for customers, which are in turn billed through Parallels Business Automation Standard. We feel that this integrated approach delivers a better experience for customers.

Here are five reasons we like using Parallels Plesk Automation and Parallels Business Automation Standard together, and why we think they’re the right answer for our customers. Using these products together allows us to:


1. Deploy services faster and create natural upgrade paths to new services
2. Easily add services such as MightyCall from Infratel and SmarterMail
3. Establish greater control over a large service range
4. Secure data by separating administration from customer servers
5. Reduce expenditures on server licenses


Before the Parallels Business Automation Standard and Parallels Plesk Automation integration project, many of our customers had to use three different platforms for three different service types. Closing the gap between traditional shared hosting and enterprise class hosting has meant using more services, and spending more time managing them. But now, with the help of Parallels products, we can deploy services fast, and administer them from a convenient place. It’s made our business more flexible, more efficient, and more profitable.



Growth is the New ‘Parallels Red’


I was recently reviewing the more than 80 case studies and video case studies we have published. It reminded me of a few trends we are seeing.


Time to deployment is clearly important but not a guarantee of success. This industry is at a stage where we know how to launch services and launch them quickly. What is less common is how to grow the customer base. I took a look at some of our more successful partners to see if there was a pattern…there is.


They know their customer. They have an anchor service that gets the customer what they need. They also have the appropriate set of add-on services to go beyond and delight the customer. Here are several examples I pulled from a couple case studies:


“We have implemented almost every Parallels Automation module there is. That proves our confidence in the solution. In the two and a half years since we launched our Parallels Automation platform, we have achieved year-on-year growth of over 200% in cloud services. We expect to exceed that in 2013.”

— Ely Cohen, CTO, Triple C


“In the last 18 months, our business with Limestone Networks has grown by 300%. We serve more customers, and have a bigger server requirement from Limestone. It is a win-win thing.”

— Sham Kamboj, Director of Services, Bagful Solutions


“The ability to evolve Hosted365 quickly, and its appeal to both resellers and other service providers around the world, is driving our growth as a company. And it’s all being made possible by Parallels Automation and the Application Packaging Standard.”

— Marco Houwen, LuxCloud CEO and Founder


Do you have a growth story you want to share?


John Zanni, Vice President, SP Marketing and Alliances, Parallels



Customer Success Story: Cirrus Tech


For Cirrus Tech, bundling services together from different platforms was a complex task. In some cases, customers were asked to use three different platforms for different service types. The company required a way to bring a wide service range together, making management more efficient.


Cirrus Tech discovered Parallels Plesk Automation, a solution that could bring automation of web hosting, emails, domains and more to a single management node. Even as services continue to expand and the number of servers in use continues to grow, administration remains convenient. Parallels Plesk Automation was integrated with Cirrus Tech’s existing Parallels Business Automation Standard implementation, creating a highly automated system that was more flexible for administrators and customers alike.


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Verio takes advantage of Parallels Plesk Panel market demand, grows 102% in cloud business

Parallels Plesk Panel 11 has gained strong adoption since its launch 12 months ago. Superior user experience, best in class performance further enhanced with NGINX integration and cloud friendly cloning features make it the preferred choice for service providers looking for a professional grade cloud panel solution. Parallels Plesk Panel 11 is the fastest growing panel product in the company’s history.

Recently Verio, a subsidiary of NTT Communications and a leading provider of innovative online business solutions to SMBs worldwide, became a Parallels Platinum partner.  As part of the partnership, Verio gained access to the broad portfolio of Parallels products, research, training and support which allowed the company to deliver greater value to partners and customers.

Verio took advantage of the cloud features of Parallels Plesk Panel 11 and added Parallels Plesk Panel to its cloud offering.

Yesterday Verio announced an impressive 102 percent growth quarter over quarter for Verio Cloud. This service takes full advantage of both the exceptional user experience of the Parallels Plesk Panel as well its cloud features.

Parallels Plesk Panel 11 cloud support includes a panel cloning features that allows Verio to copy the same Parallels Plesk Panel instance to different virtual machines without compromising panel operability due to changing IP addresses and other unique entities. To support Virtual Private Server (VPS) cloning, Parallels Plesk Panel 11 includes tools for preparing images, automatic reconfiguration to new environments (including KVM, XEN, VMware, Hyper-V), and optional automated delivery of a license into a new environment.

The upcoming release of Parallels Plesk Panel 11.5 is now available in feature complete preview and will further improve customer experience.  Parallels Plesk Panel 11.5 will be more secure, easier to adopt, easier to upsell, and will provide full control and industry-best usability for website owners, helping service providers like Verio to deliver new value to the cloud users.