Automation and ITSM-driven insights endow help desk personnel with more knowledge and provide a single point of support for end users, regardless of their needs while still catering to their preferred method of help.
We’ll learn how automation and ITSM-driven insights endow help desk personnel with more knowledge and provide a single point of support for end users, regardless of their needs while still catering to their preferred method of help.

read more

In his session at 18th Cloud Expo, Sagi Brody, Chief Technology Officer at Webair Internet Development Inc., will focus on real world deployments of DDoS mitigation strategies in every layer of the network. He will give an overview of methods to prevent these attacks and best practices on how to provide protection in complex cloud platforms. He will also outline what we have found in our experience managing and running thousands of Linux and Unix managed service platforms and what specifically can be done to offer protection at every layer. He will offer insight and examples from both a business and technical perspective.

read more

As the software delivery industry continues to evolve and mature, the challenge of managing the growing list of the tools and processes becomes more daunting every day. Today, Application Lifecycle Management (ALM) platforms are proving most valuable by providing the governance, management and coordination for every stage of development, deployment and release. Recently, I spoke with Madison Moore at SD Times about the changing market and where ALM is headed.

read more

How do you evaluate a cloud provider for your database platform? How do you coordinate the diverse moving parts that must come together when developing your IoT product? What are the key challenges addressed by Data as a Service? DevOps, Digital, Cloud – three separate transformative trends, or one mega-trend?
Which cloud model is right for your company? How can you turn your corporate data into dollars?

read more

IoT generates lots of temporal data. But how do you unlock its value?
How do you coordinate the diverse moving parts that must come together when developing your IoT product?
What are the key challenges addressed by Data as a Service?
How does cloud computing underlie and connect the notions of Digital and DevOps
What is the impact of the API economy?
What is the business imperative for Cognitive Computing?
Get all these questions and hundreds more like them answered at the 18th Cloud Expo | @ThingsExpo June 7-9, 2016, at the Javits Center, in New York City, NY. The Cloud Expo | @ThingsExpo programs are now available for you to inspect and investigate in advance.
Our upcoming June 7-9 event in New York City will present a total of 10 simultaneous tracks by an all-star faculty, over three days, plus a one-day «How to Create Angular 2 Clients for the Cloud» Workshop presented by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and the product company SuranceBay.

read more

With DevOps becoming more well-known and established practice in nearly every industry that delivers software, it is important to continually reassess its efficacy. This week’s top 10 includes a discussion on how the quick uptake of DevOps adoption in the enterprise has posed some serious challenges. Additionally, organizations who have taken the DevOps plunge must find ways to find, hire and keep their DevOps talent in order to keep the machine running smoothly.

read more

Software as a Service (SaaS) is a model that has become a popular choice for deploying enterprise applications, delivering efficiencies and value to organizations in many ways. The benefits SaaS solutions deliver include not only avoiding the major resource drain and licensing costs associated with deploying business-critical software across the organization, they also relieve IT from ongoing maintenance tasks associated with on-premise deployments, such as performing upgrades, installing patches and managing availability. Moreover, SaaS can enhance flexibility and scalability for enterprise applications and workloads. Of course, while these benefits gained from adopting SaaS solutions in the enterprise are significant, they must nevertheless be balanced against potential risks. In particular, consideration must always be given as to whether cloud applications are sufficiently secure.

read more

Quantum Corp. has announced three new reference architectures to optimize key surveillance and security environments, addressing the storage challenges presented by new fixed cameras, expansions of existing security systems, and law enforcement implementations. The reference architectures provide the storage performance, capacity and accessibility that customers and integrators require at the foundation of today’s new surveillance and security installations.

read more

I’ve spent enough time walking the halls of large-ish-to-massive organizations to have formed some opinions and made some observations.
If I had to characterize the motor that drives these beasts, I’d say it is comprised of two main components: intense risk aversion and an obsession with waste elimination that sits somewhere on a spectrum between neurotic and quixotic.

read more

The notion of customer journeys, of course, are central to the digital marketer’s playbook. Clearly, enterprises should focus their digital efforts on such journeys, as they represent customer interactions over time. But making customer journeys the centerpiece of the enterprise architecture, however, leaves more questions than answers.

The challenge arises when EAs consider the context of the customer journey in the overall architecture as well as the architectural elements that make up each customer journey. After all, dividing up the world into familiar layers like process, data, and technology is relatively straightforward. There are overlaps and ambiguities at the edges to be sure, but everyone approaches such layers with a relatively common understanding of the overall scope of each layer and what belongs within each one.

read more