Todas las entradas hechas por Duncan MacRae

Konecta and Google Cloud team up to drive AI-enabled customer experience innovation

Konecta, a specialist in customer experience (CX) and digital services, has formed a three-year strategic partnership with Google Cloud. This alliance strengthens Konecta’s leadership in delivering innovative customer experience solutions powered by AI, automation, and cloud technologies. This collaboration will see Konecta transition its 100,000-person workforce to Google Workspace,  enhancing collaboration and productivity across its… Read more »

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Ververica plans ‘Bring Your Own Cloud’ deployment option for its Streaming Data Platform

Ververica, the original creator of Apache Flink and a specialist in real-time data streaming, today unveiled a plan for its ‘Bring Your Own Cloud’ (BYOC) deployment option for the Ververica Streaming Data Platform. The company introduced its plans for the BYOC deployment option in Berlin at Flink Forward, the company’s annual event for Apache Flink… Read more »

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Ververica expands advanced stream processing tech with ‘Powered By Ververica’ program

Ververica, the creator of Apache Flink, has launched its ‘Powered By Ververica’ program, aimed at expanding the reach of advanced stream processing technology by providing access to the cutting-edge VERA engine to leading partners. StreamNative, the cloud-native data streaming company founded by the original creators of Apache Pulsar, joins as the first partner in this… Read more »

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UiPath teams up with SAP to accelerate enterprise automation for SAP customers

UiPath, an enterprise automation and AI software company, has revealed its UiPath Platform will be integrated with the SAP Build Process Automation solution and sold as one of the SAP Solution Extensions. The offering is integrated with SAP Build Process Automation and will help to enable true enterprise-wide transformation by allowing customers to embrace a… Read more »

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4 in 5 IT leaders report AI skills shortage, despite rising investment in cloud technology

As AI continues to shape cloud strategies, UK IT leaders are prioritising investments in cloud technology, but they are also facing significant challenges. A recent survey conducted by Censuswide on behalf of Red Hat polled 609 IT managers across the UK and other major markets. More than 80% of IT managers report an urgent AI… Read more »

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Oracle introduces new AI-driven workflows to automate customer service lifecycle

Oracle has unveiled new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues, and serve their customers more effectively. The latest updates improve customer satisfaction by automatically identifying customer issues, recommending actions, streamlining resolution, and improving first-time fix rates. Jeff Wartgow,… Read more »

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Wipro extends relationship with the John Lewis Partnership to complete cloud transformation  

Wipro, a technology services and consulting company, has been selected by the John Lewis Partnership (JLP) to transform and modernise the firm’s IT infrastructure. The transformation project will help the UK retailer advance its industry leadership and future-proof its business to drive ongoing, sustainable growth.     As part of this engagement, Wipro FullStride Cloud will extend… Read more »

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Accenture and AWS collaborate to help organisations implement AI responsibly

IT services firm Accenture has expanded its strategic collaboration with Amazon Web Services (AWS) to create Accenture Responsible Artificial Intelligence (AI) Platform powered by AWS to help organisations adopt and scale AI rapidly with trust and confidence throughout their enterprise. The rapid rise of AI has created unique challenges and implications for business leaders who… Read more »

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Tech Mahindra and Google Cloud team up to boost generative AI adoption

Tech Mahindra, a global provider of technology consulting and digital solutions to enterprises across industries, and Google Cloud have partnered to boost generative AI (gen AI) adoption and lead digital transformation for various entities of Mahindra & Mahindra (M&M), one of India’s largest industrial enterprises.   As part of the partnership, Tech Mahindra will leverage artificial… Read more »

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Generative AI is a top driver for cloud investments

More than half (54%) of organisations say AI is the main driver of their cloud investments. This is according to a study by technology services and consulting company, Wipro, which has released its first ‘Pulse of Cloud’ report highlighting the evolving dynamics of cloud and artificial intelligence (AI) adoption across industries.  ‘The Pulse of Cloud:… Read more »

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