The cloud uptime debate rumbles on with Hewlett Packard promising their Cloud Object storage service will have at least 99.95% availability, with customers receiving service credits if it’s down.

The credits, as one would expect, increase the longer the cloud is down.

Customers who experience between 99.95% and 99.9% uptime get 5% of their bill credited; anything above 99.5% gets one tenth credited; while 99.0% gets one fifth of their bill back and if the Object Cloud is down more than 1% of the time, users get 30% of their bill credited.

Hewlett Packard discussed the variation to their service level agreement (SLA) as part of an overall announcement that their Cloud Object Storage and Cloud Content Delivery Network (CDN) was moving to general availability.

Gavin Pratt, senior cloud product manager, said that HP “continuously monitor[s] for downtime”.

“We are deeply committed to …