HPE opens first EMEA customer engagement centre in London

HPE office logoHewlett Packard Enterprise (HPE) has unveiled a new 14,000 square foot demonstration facility next to its new offices in London’s financial district.

The new City of London-based Customer Engagement Centre (CEC) is part of a new 67,000 square foot single occupancy on Aldermanbury Square, London. The demo centre is HPE’s first in the EMEA region. The plan is to use business experts and leaders to show potential customers what HPE’s new systems and services look like and how they can be tailored to improve the client’s productivity.

HPE said it aims to prove how four key areas of expertise can help customise each service to suit every client. The four pillars of expertise are in building hybrid IT, creating a data driven culture, security and increasing productivity.

HPE’s first area of expertise, ‘Transforming to hybrid infrastructure’ will be used to help clients bridge their existing IT with cloud environments and get the best performance from their mixture of resources.

Its expertise in ‘empowering data-driven organisations’ will be applied to help companies develop analysis techniques. HPE has promised to show them how to get faster and more meaningful insights, with a view to improving decision making and customer satisfaction, and to identify new business opportunities.

The ‘protecting digital enterprises’ strand of its expertise will be used to advise companies on risk management, protection from cyber threats and sustaining operational integrity.

The fourth area of expertise, ‘enabling workplace productivity’, will be used to help clients get the best possible options for employees, customers and partners through mobile and networking solutions, said HPE.

“We see the EMEA region as one of the world’s most dynamic technological hubs and fertile environments for this revolution, hence our decision to create the first CEC outside of the US in London,” said Peter Ryan, HPE’s MD for EMEA. The UK is HPE’s second largest market.

Meanwhile HPE Ventures has invested in software defined storage provider Scality as part of an ‘enhanced partnership’ between the companies.

“The enterprise storage market is diverging into latency-optimized and capacity-driven segments,” said Manish Goel, GM for storage at HPE. “As the leader in enterprise and hyperscale servers, and the fastest growing vendor in all-flash storage with HPE 3PAR StoreServ, this Scality partnership gives us a leadership position in capacity-driven storage as well.”