We’re excited to announce that we’ll be hosting a managed services webinar on March 31st at 11am ET. Instead of a GreenPages presenter, we’re switching up the format and will be interviewing two IT executives. Our first panelist will be Darrell Bodnar, the Director of Information Services at Weeks Medical Center. The second panelist is going to be Dave Widener, the Director of IT & Project Management at Dead River Company. The conversation will be moderated by Geoff Smith, GreenPages’ Director, Managed Services Business Development. The main topics will be around Darrell & Dave’s experience using Managed Services. There will be live Q&A with the panelists as well.
This should be a great way to hear directly from fellow IT executives to get a better sense of the challenges they were facing, how they approached those challenges, and some of the outcomes of moving to a Managed Services model. Below is some additional information about the webinar. You can register here!
Frankly Speaking: IT Execs on Moving to Managed Services: Strategies, Curveballs, Results
Companies turn to Managed IT Services for many different reasons: M&As, growth, limited staff, need for agility, EOL technology, or to focus on more strategic business initiatives. This is your chance to hear two IT executives from two very different industries—a hospital and a petroleum company—candidly discuss the “why, what, and how” of implementing Managed IT Services in their organizations.
Live Interview & Discussion Format. Hear Darrell and Dave explain:
- The Business Drivers that pushed them toward a managed services approach, for example 24/7 support for medical staff and increased emphasis on modern IT and business innovation.
- The Burning Platform Issues that were unacceptable: users pointing out issues before IT knew, no clear visibility across infrastructure, IT lifecycle management, etc.
- Other Options they considered and why: hiring more staff, adding technology, doing nothing, etc.
- The Decision Process within their internal IT teams, executive leadership, and across their larger organizations.
- The Planning & Strategy to address critical areas such as servers, storage, networks, VMs, firewalls, plus integration methodologies and end user experience.
- Specific Technologies involved including management and support of Microsoft, Citrix, VMware, and Cisco environments.
- Challenges Faced: anticipated and unanticipated; what worked, what didn’t, onboarding curveballs, change management, etc.
- Results & Lessons Learned: short- and long-term outcomes, system availability and stabilization, and areas for improvement.
By Ben Stephenson, Emerging Media Specialist