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Why Do You Need Cloud for Back Office?

Back office tasks are often seen as routine ones, but have you ever realized how much more streamlined these operations will be when you move them to the cloud?

Let’s look at some reasons why cloud is critical for your back office operations.

Embracing change

What we did 10 years ago is hardly relevant today. Many enterprises continue to have legacy systems that put tremendous load on the infrastructure and consume way more resources than they should.

We had to use legacy systems then because that was all that was available. But today, cloud and other technologies have outdated these systems, so it’s only right that we are in tune with these changes.

Today, cloud is seen as the best bet for back office operations because a lot of it can be automated and you can save time and money on it.

Cost

You’re sure to have heard this before, but there’s no harm in saying it again considering that your business can really save tons of money.

Yes, with cloud, you no longer have to spend on infrastructure or updating your hardware components. You can simply hire whatever specifications you want, move your data to the cloud and enjoy all the benefits that come with it. The annual subscription fee that companies charge for using their infrastructure will be only a fraction of what it will cost you to setup your own.

Hassle-free Management

With cloud, you no longer have to allocate time and resources for management. No more security updates and patch installations, as all that is taken care of by the cloud service provider. This means, you get to focus more on your core business without having to worry about the surrounding infrastructural challenges.

 Analytics

Another huge reason to move your back office operations to the cloud is the additional value you can glean from your data.

Technologies like big data make it easy to identify different data patterns from varied sources, so you can get a better understanding of who your customers are, what they think of your product, what do they expect out of it and more. Armed with such information, you can make the necessary changes to your product and operations to satisfy them better. Such proactive measures is sure to help you get a wider customer base and you can actually be more connected to your customers.

Such analytics require heavy infrastructure as you’ll have to collect data from different sources, store and analyze them to identify patterns. This is where cloud makes it easy for you.

In fact, back office is where the bulk of data is handled, so cloud is more relevant here than in other aspects of your operations.

Overall, cloud can give a big boost to your back office operations, so make the move today if you haven’t do so already.

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Walt Disney Gearing up for a Changing Media Landscape

Nothing is permanent in this world except change, and only companies that understand this can thrive and prosper. One company that understands this well is Walt Disney Company as it has announced a slew of measures that would address the changing media landscape and cater better to the needs of its audience.

To this end, it has launched two streaming services, similar to Netflix. One of this streaming service will be for sports and the other for movies and television shows. Both these would be stand-alone services that allow users to choose the kind of entertainment they want to view. For example, if you’re a sports lover, you can simply opt for the sports stream while the other would work well for movie buffs. You don’t have to subscribe to everything for a single fee now.

In fact, the company believes that such a standalone subscription would appeal to a younger audience when compared to traditional media. ESPN, which is a joint venture between Walt Disney Company and Hearst Corporation, would be the sports service. It is expected to feature more than 10,000 sporting events including Major League Baseball. Such a move is expected to make ESPN the most preferred and go-to sports stream for audiences across the world.

The television and movie stream will also feature a ton of movies including some of the original content developed by Walt Disney Studios. Obviously, this will be a major attraction for viewers, considering the many pieces of quality original content that’s being developed by Walt Disney Studios.

Both these services will be operational in 2019 and we can expect these services to complete alter the way we view and choose our entertainment. Walt Disney has announced that it will pay $1.58 billion to increase its stake in a video streaming company called Bamtech, that will be developing both these streams.

Another important move by Walt Disney was to end its movie distribution agreement with Netflix. This move comes at a time when there’s a growing caution in Hollywood about the spectacular increase in the popularity of Netflix.  Many people believes that Netflix has changed consumer preferences and as a result, many traditional business models have been failing. Though some companies like HBO and CBS are starting to offer their own streaming service, there’s still much unease about how consumers want to watch their favorite shows.

While these announcements by Walt Disney may seem like a way to check the popularity of Netflix, in reality, it represent a strategic shift in the way entertainment is delivered to customers. As a result, Netflix and Walt Disney have become competitors from partners and this could turn out to be an interesting match, after all.

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Amazon’s Q2 Results

Microsoft and Google released spectacular results, and Amazon Web Services, the king of cloud market, was not to be left behind.

During the second quarter of 2017, AWS earned $4.1 billion in revenue. This was almost 11 percent of the overall revenue of Amazon during this period. This is a significant jump from the revenue it earned over the previous two quarters, which were, $3.54 billion and $3.66 billion respectively. The overall sales for this period was a whopping $38 billion.

One of the areas that did see a big decline is in the operating margin, that had reduced to 22.3 percent, the lowest value over the last six quarters. During the conference call, Brian Olsavsky, the Chief Financial Officer of Amazon, explained that this fall in operating margin was due to a 71 percent increase in assets that were acquired in the form of capital leases for its cloud business.

These capital leases have directly contributed to a manifold increase in the infrastructure of AWS, especially its geographic expansion across different countries. Over the last year, AWS has stepped up its operations in a big way to counter the threat from companies like Microsoft and Google. And these investments are paying off.

At this point though, it’s difficult to say how much better AWS is when compared to Google and Microsoft. This is because Amazon is the only company that discloses the revenue and performance of its cloud business separately while the other two club it in a bucket called “other revenue.” So, it’s hard to say how much contribution came from the cloud business in this bucket, so a comparison becomes difficult.

One good way to ascertain performance is through market share, even if it’s not an accurate one. By this parameter, Amazon gained a one percent market share over the last four quarters.  This makes it a dominant player in the cloud market, though Microsoft and Google are fast catching up. During this same period, Microsoft’s market share increased by three percent while Google and IBM stayed steady at one percent increase.

Nevertheless, this is another excellent performance by AWS as it dominated the cloud market with a market share of 40 percent. This company alone has generated $1.2 billion in revenue over the last four quarters and this trend is expected to continue as more companies, especially in the developing world, adopt cloud over the rest of 2017 and in years ago.

Since AWS has established its infrastructure and presence in all growing economies, either by itself or through collaboration, it’s in the driver’s seat to make the most of cloud adoption across these countries.

All this is good news for investors as the share prices moved up after the results were announced. In fact, this rise in share price put Amazon’s CEO, Jeff Bezos, as the richest man in the world. However, the position went back to Bill Gates when Amazon’s shares stabilized over the next few days.

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T2 Cloud Raises $14 Million

T2 Cloud, an upcoming Chinese cloud provider, has raised RMB100 million or USD $14 million today in a series B round of investment.

This round of investment was led by an unnamed securities company along with a software and integrated system developer called Sinosoft Company Limited. In fact, as a part of the investment, T2 Cloud will partner with Sinosoft to enter the financial industry.

This round of investment is well in tune with the company’s aim to list itself on the domestic stock exchange within the next three years. While this may sound too ambitious in other countries, it’s definitely possible in China simply because the size of cloud computing market here is expected to reach RMB75 billion or USD$11 billion by the end of this year. Out of this, the private cloud market alone is likely to contribute RMB46 billion, that roughly translates to about USD $6.8 billion.

By 2020, the overall cloud market is expected to touch $20 billion and contribution from the private cloud market alone will be $12 billion. Considering this growth, T2 Cloud’s ambitious are not so lofty.

Founded in 2011 and headquartered in the capital city of Beijing, T2 Cloud has developed an open source platform called T2Cloud OS, an automatic tool for maintenance called MaigsStack, a few cloud security solutions and a hyper-converged hardware. It’s target customer base is companies that provide private, hybrid and industrial cloud solutions for different end-clients.

Within a short span of about six years, this company has racketed an impressive list of clients in various industries such as finance, energy, radio, television, government and the fast growing Internet of Things.

So, what made such a dream run possible?

One of the main reasons is that the company was founded with clear goals. Many clients that use open source software such as OpenStack have faced challenges with respect to operations and maintenance. To overcome these problems, T2 Cloud wanted to create solutions that would enable cross data center management, deep monitoring, daily scrutiny and more that would give its clients an edge over competitors who operate in the same segment. So far, it has been successful in its mission.

It’s little wonder then that this company was able to attract clients quickly. Along with good clients, came prospective investors who believed that the company could make it big. Before this round of investment, it raised RMB36 million or USD $5 million from companies like Lenovo Capital, Phoenix Tree Group and F&G Venture.

Overall, the prospects for T2 Cloud is big as it plans to put its proceeds in research and development along with market expansion.

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A Look Into Cognizant’s Results

Cognizant Technology Solutions, a major IT provider headquartered in the city Teaneck in New Jersey, has posted better than expected results during the second quarter of this year.

It’s net income increased by 86.5 percent to $470 million, though analysts attribute much of this rise to the lower income tax levels it paid last year. Last year, the Indian subsidiary of Cognizant repurchased shares valued at $2.8 billion from shareholders and this led the company to take a $190 million expense last year.

Even without this, the company earned 93 cents per share and this is more than the analysts’ prediction of 90 cents per share. The overall revenue also rose to $3.67 billion, slightly more than the analysts’ expectations of $3.66 billion. This revenue accounts for a nine percent increase when compared to last year.

In addition, the company said that the revenue for the next quarter will be anywhere between $3.73 to $3.78 billion, and this is fairly close to the analysts’ prediction of $3.76 billion.

Despite such positive results, the company’s shares rose only slightly in the stock market. This is mainly because Cognizant lowered its 2017 revenue and it estimates the revenue between $14.7 billion and $14.84 billion. Though analysts were expecting $14.76 billion, the fact that it lowered the revenue is a cause of concern for investors.

This brings up the next question – why Cognizant lowered the revenue when it has posted such impressive results?

The culprit is the U.S healthcare industry. Uncertainty surrounding Trump’s policies and the scrapping of Obamacare has put a lot of pressure on this industry and it has cut back spending in a big way. As a result, It service providers that offer software and maintenance support to these healthcare companies are affected.

Since Cognizant gets a major chunk of its revenue from healthcare and financial services companies, it is forced to lower its forecast as it expects healthcare companies to put in tighter controls for spending.

For this quarter though, revenue from the healthcare sector grew by 9.5 percent to around $1.05 billion, but this growth rate may not be sustainable over the coming year due to the confusions about healthcare policy.

Otherwise, Cognizant seems to be doing well and is poised to take a big share in newer technologies like IoT.

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NextGen Buys EagleDream Health

NextGen Healthcare Information Systems, a part of Quality Systems, has paid $26 million to buy EagleDream Health. This deal is likely to close by the end of this month.

NextGen is a company that specializes in providing the foundation for any organization that wants to promote healthy living and way of life among different communities. Headquartered in Horsham Pennsylvania, this company’s products are geared towards user management of healthcare records, Electronic Healthcare Record (EHR) and Electronic Practice Management (EPM).

Some of its products include:

  • Ambulatory EHR
  • Inpatient Clinicals
  • Health Quality Measure
  • Patient Portal
  • EDI Services
  • Data Protection
  • Revenue Cycle Management

To boost these products, NextGen has accquired EagleDream Health, as the latter focuses on cloud-based analytics for the healthcare industry. In a big way, the products of both these companies are complementary, so it makes sense for them to come under the same unit.

In fact, EagleDream Health takes clinical, financial and administrative data and comes up with an optimal practice performance that enhances productivity and performance of client organizations. It’s intuitive and user-friendly platform converts data from disparate sources into actionable information that can help an organization to understand its current position. Such deep insights can help with decision-making and add value to an organization.

This deal is expected to give a big boost for NextGen because the entire healthcare  industry is moving away from a fee-based model to a value-based one, so any service that provides more value will be able to surge ahead of competition. And that’s exactly what NextGen is aiming to do with this acquisition.

This company has clear vision and objectives and it is moving well in the right direction. Earlier this year, it acquired another company called Entrada to increase the value offerings it can provide to its clients. This acquisition of EagleDream Health is another important milestone on this direction.

From EagleDream Health’s perspective too, this deal is a good one because it gets access to a wider customer base and possibly even a greater revenue. Since both these companies operate in the same sphere, it makes sense to align the products of all these companies together.

Such acquisitions reflect the changing landscape of the healthcare industry and in some ways the tech industry too, as value is taking center stage over other aspects.

For the healthcare industry, this is a good move because it has the potential to reduce the per-capita cost of healthcare and also improve the overall work-life balance for all employees in the healthcare industry including clinicians.

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Circumventing the Great Firewall Just Got Tougher

China’s massive Internet blocks and filters, often called as the great Firewall, ensures that only selected websites and content are made available to Chinese users. Many popular sites such as Facebook and YouTube don’t go through these blocks.

All these years, many VPN services and apps helped the Chinese to circumvent this great firewall, so they could watch their favorite content. Now, it looks like that may not be possible anymore as the Chinese government is tightening controls around the use of these apps.

Last week, Apple removed all the anti-censorship tools such as VPNs to comply with the order from the Chinese government. ExpressVPN, one of the most popular VPN apps termed this move as surprising and unfortunate, in an interview with The New York Times.

Now, Amazon is also following Apple’s footsteps. Beijing Sinnet Technology, the operator of Amazon’s cloud computing and online business in China announced that its Chinese customers that no longer have access to tools that circumvent the great firewall. It sent the first round of emails in this regard on Friday and another follow-up email will be sent on Monday, a spokeswoman of the company said.

So, what happens if users don’t comply with these rules? Well, they will no longer get the services offered by Amazon and if they’ve hosted their websites on AWS, then it will be shut down as well.

These measures were taken after Beijing Sinnet got a guidance from China’s Ministry of Public Security, which is also the regulator of Chinese telecom sector.

This move can be seen as a larger ploy by the Chinese government to force America’s biggest tech companies to follow the Chinese rules, if they want to continue offering service to China’s customers. Obviously, these companies would comply because the Chinese market is too huge to be missed.

In fact, it’s not just American companies, but also a few Chinese companies that have been affected by this order. Recently, the government shut down many Chinese-run VPN services to ensure that the great firewall is never breached by anyone within China.

With these steps by Apple and Amazon, the Chinese may never be able to break through these Internet blocks and access the websites that have been banned by the Chinese government.

If you’re wondering what could be the reason for such massive blocks, it’s mostly political. The Chinese government doesn’t want anyone to oppose the Communist way of life and the practices of the national government. So, it believes censorship is a good way to decide what content should be accessed by its residents.

To top it, the Chinese government has been describing its internet sovereignty as a role model for other countries to follow, from a business perspective because even if it’s bad for human rights, it’s been a boon for Chinese businesses.

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Joviam Eyes the US Market

Joviam, an Australian-based cloud computing infrastructure company, has announced that it will be expanding into the U.S market.

Headquartered in the city of Sydney in Australia, this company is just two years old and already, it has started catering to a wide customer base comprising mostly of mid-market companies. In fact, this company was started with an objective to make cloud services accessible to smaller companies by providing them an enterprise-grade cloud platform that will help to improve the performance and stability of companies.

So far, it has been successful in achieving this objective. It’s price offering is cheaper than both Amazon Web Services (AWS) and Microsoft Azure. At the same time, it doesn’t compromise on quality as it uses a fully redundant and hyper-converged architecture that gathers different commodity servers into a single large cluster.

To top it, Joviam also uses a network technology called InfiniBand to bring together multiple servers into a single large resource pool. This technology is mostly used only in large supercomputers to improve the efficiency of resource utilization. The fact that Joviam uses it within its own platform means the client companies get to enjoy the best available technology at affordable prices.

According to Gabby Jarrett, the co-founder and director of Joviam, every server in the cluster has its own CPU, storage and memory resources, so it makes it that much easier to increase the efficiency of customers’ virtual machines.

This also gives users the flexibility to attach or detach different disks and even clone all of them if needed, without having to turn off the virtual machines. Joviam executes this idea through solid state drives or SSDs. A related advantage is that there are no proprietary hardware involved, so the overall cost of offering is much less.

A price comparison shows that Azure is about 65 percent more expensive than what Joviam is offering right now while AWS is about 30 to 40 percent more expensive. Keep in mind this comparison is based on the cost per GB of the DV2 instance family.

Also, if you’re buying a storage service, you’ll have to buy only in blocks of 32 GB, 64GB and so on. So, you’ll be paying more if you don’t use all the available storage area. But Joviam’s platform is more flexible as it allows you to choose any size and any app without having to lock yourself into any specific vendor’s ecosystem of products.

With such cool features, this company wants to expand into the U.S and maybe into other developing economies in the future. If you’re wondering why this company chose U.S as its destination for expansion and not countries like Singapore or Europe for that matter, it’s because the company’s management believes that the U.S will account for more than half of the global cloud computing market within the next three years.

It is definitely well-poised to take a big slice of this cake, even if it is much smaller than the likes of AWS, Microsoft, Google and IBM.

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State of Cloud Computing in American Counties

Cloud computing is almost everywhere today. Yet, many American counties are behind when it comes to cloud adoption.

That’s the conclusion from 2017 Digital Counties Survey conducted by the Center for Digital Government (CDG). This survey collected a sample from many counties across the length and breadth of the country and found that 78 percent of respondents have less than 20 percent of their systems in the cloud.

One quick word about this survey – many of the counties that took part in this survey are digitally more advanced than other counties, so this number tends to reflect higher than average numbers.

If you think about it, the picture is really dismal. It goes to show that most counties have just started on the path to cloud adoption or are yet to begin this process. What could be the possible reasons?

The most important one could be lack of knowledge about the benefits that come from cloud systems. Unfortunately, there continues to be much apprehension surrounding cloud security and many counties are hesitant to put public information on the cloud. This lack of awareness about cloud security advancements is one of the major impediments when it comes to moving apps to the cloud.

The second important factor could be the cost. Moving existing apps and data to the cloud can be a costly affair, even if it’s one time and pays off eventually. The initial investment is fairly high and the existing budgetary constraints in counties can make it difficult to make this transition.

A third factor could be the presence of legacy systems. Many apps that are in place are at least a decade old, which means, they may not be so cloud friendly. Moving them to the cloud could possibly entail much effort and cost, and sometimes, the migration may be complicated too.

A combination of these three factors could be the reason for this poor cloud adoption rate among counties.

A surprising aspect is that many counties want to leverage the power of cloud by moving their data to the cloud. In fact, in the same survey, more than 45 percent of respondents said that half of their apps would be in the cloud soon. Another 22 percent said that they plan to move anywhere between 40 to 50 percent of their data to the cloud within the next year.

These are positive signs that can bring cheer to cloud specialists. From a cloud service provider’s perspective, this survey is good news because it means there’s a dearth of opportunities available in the government tech sector. However, it’s important for these providers to be more proactive and address any concerns that counties may have with respect to cloud computing.

Also, it’s important for cloud service providers to reach out not only to the richest and digitally advanced counties, but also to the relatively backward and smaller ones, so the development is uniform and everyone gets to gain some benefit out of it.

With such measures, we can expect to see improved results in the next annual survey of CDG.

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Diadem Technologies Partner with Jelastic

Diadem Technologies, one of the leading cloud service providers in India, has partnered with Jelastic to offer PaaS and CaaS solutions to their customers.

Diadem, in an announcement, said that it chose Jelastic as its partner after evaluating many PaaS solutions because Jelastic is a proven service with more than 50 data centers around the world. More importantly, it provides round the clock support thereby making it easy for customers to reach out to the support team at any time. In fact, this is a key reason because Diadem takes pride in providing proactive support to its customers, according to the announcement.

Another reason for choosing Jelastic is that it is built on Virtuozzo, and this is something that Diadem has been using over the last five years for all its virtual machine deployments. In this sense, Jelastic will fit well within the ecosystem of Diadem and may even feel like an extension.

In addition to all this, the web interface of Jelastic is smooth and easy to use, and this is sure to make the life of thousands of developers easy. They no longer have to spend enormous amounts of time in deployment as these can be done with reduced time and effort.

Besides these factors, pricing is a key aspect that proved to be a clincher for Jelastic. It offers a pay-per-use pricing model, so clients are charged for exactly what they use. Nothing more, nothing less. This is significant because cloud expenses will reduce greatly for clients and they can better plan their budget. Such a flexibility is not offered by most other public cloud providers today.

For all these reasons, Diadem chose Jelastic as its cloud PaaS partner as it plans to expand its presence in India. In fact, this is the only Uptime Certified Tier IV data center in India and it is currently located in the financial capital of Mumbai.

As more businesses in India take to cloud, there is no dearth in the number of opportunities for any company in the cloud space. The rate of cloud penetration is fairly low in India now. Such a situation presents a great opportunity for cloud companies to strengthen their infrastructure and offerings because when everyone starts taking to the cloud, it’s going to undoubtedly be a booming business, Every company wants to be in the right position to tap into this huge opportunity when it presents and each company is preparing in its own way for this bounty.

Let’s hope this partnership works for Diadem and gives them more opportunities to expand and succeed within India.

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