Trust is a fickle thing, and making the leap to fully trust someone or something isn’t always easy, especially in new or unfamiliar circumstances. Take for example hybrid IT, where new cloud-based IT infrastructure has introduced a level of uncertainty, or at least less-proven technologies and processes, for IT professionals.
In fact, the SolarWinds IT Trends Report 2017: Portrait of a Hybrid IT Organization explored this notion of trust in the hybrid IT era, particularly as it pertains to the IT professional and cloud services provider (CSP) relationship. The survey found that on the spectrum of trust, the majority of IT professionals (62 percent) say they only somewhat trust CSPs. To contextualize this, SolarWinds also polled its THWACK® online community of IT professionals and found where exactly CSPs fall in the trust spectrum: