Archivo de la categoría: News & Analysis

Salesforce plans to launch IoT offering on AWS

Salesforce WearSalesforce has announced plans to launch its new IoT offering on AWS facilities, moving away from it traditional play of using its own data centre infrastructure, reports The Wall Street Journal.

The offering is reportedly going to be launched by Salesforce in the next couple of months, is currently available to a select number of customers as the team test the various features. Saleforce’s IoT Cloud was initially announced last September, enabling customers to personalize the way they sell, service and market top their prospects. As part of the development, Salesforce has partnered with a number of firms including ARM, Etherios, Informatica, PTC ThingWorx and Xively LogMeln, to bring the service to market.

“Salesforce is turning the Internet of Things into the Internet of Customers,” said Marc Benioff, CEO of Salesforce at the time. “The IoT Cloud will allow businesses to create real-time 1:1, proactive actions for sales, service, marketing or any other business process, delivering a new kind of customer success.”

Salesforce has traditionally built new services on its own data centre infrastructure, though it would appear to be joining a number of other companies, including Netflix, who are utilizing the services of AWS as well as in-house options. This is not the first experience of AWS for Salesforce however, as the company acquired Heroku in 2010, which operated on AWS. Working with AWS also gives Salesforce the flexibility to manage what could be large scale growth should the offering receive large scale traction upon launch, as adding additional hardware to its own data centre to meet demand could take days or even weeks.

Alongside the IoT announcement, Benioff has taken to Twitter to apologize for a database failure on the NA14 instance, which caused outages for a number of customers in North America, which lasted for more than 12 hours.

The failure occurred after “a successful site switch” of the NA14 instance “to resolve a service disruption that occurred between 00:47 to 02:39 UTC on May 10, 2016 due to a failure in the power distribution in the primary data centre” the company said. Although not confirmed by Salesforce, it would appear a large number of customers throughout North America were impacted by the failure.

Salesforce apology

New HP Tech Venture Group may lead to HPE overlap

HPHP has announced the launch of HP Tech Ventures, the new corporate venture arm of the business, which will invest in IoT and artificial intelligence start-ups that could end up competing with HPE.

The team will aim to develop partnership and identify potential acquisitions within the new era of disruptive technologies. HP Tech Ventures, which will be based out of offices in Palo Alto and Tel Aviv, will be led by Chief Disrupter, Andrew Bolwell targeting new technologies in 3D transformation, immersive computing, hyper-mobility, Internet of Things, artificial intelligence, and smart machines in the first instance.

Following the split of Hewlett-Packard into two separate organizations, HP took the PC and printer assets, while HPE is now focused on enterprise-orientated technologies. Over the last several months, HPE has made numerous product launches and investments in cloud, machine-learning and IoT technologies, and HP Tech Ventures targeted technologies (IoT, AI, smart machines etc.) could potentially make the once combined companies, competitors. HPE also has its own venture arm, where it has invested in various cloud, big data and security start-ups.

“The next technology revolution is shifting towards strategic markets that speak to HP’s strengths,” said Shane Wall, HP Chief Technology Officer and head of HP Labs. “With our global brand and broad reach into consumer and commercial markets worldwide, HP can help start-ups bring product to market, build their business and scale in the global marketplace as they grow.”

The company has claimed it will be able to offer rapid scale to innovative start-ups, through its technology network, as well as its channel and distribution partners. The launch would appear to be one of HP’s strategies to counter the negative impact which declining PC sales is having on its traditional business, entering into new markets through potential acquisitions as opposed to organic growth.

Docker bolsters security capabilities with Security Scanning launch

DockerDocker has announced the general availability of its Security Scanning product, an offering formerly known as Project Nautilus.

The service, which is available as add-on service to Docker Cloud private repositories and for Official Repositories located on Docker Hub, streamlines software compliance procedures by providing customers with a security profile of all their Docker images. The offering sits alongside Docker Cloud to automatically trigger a series of events as soon as an image is pushed to a repository, providing a complete security profile of the image itself.

“Docker Security Scanning conducts binary level scanning of your images before they are deployed, provides a detailed bill of materials (BOM) that lists out all the layers and components, continuously monitors for new vulnerabilities, and provides notifications when new vulnerabilities are found,” said Docker’s Toli Kuznets on the company’s blog.

“The primary concerns of app dev teams are to build the best software and get it to their customer as fast as possible. However, the software supply chain does not stop with developers, it is a continuous loop of iterations, sharing code with teams and moving across environments. Docker Security Scanning delivers secure content by providing deep insights into Docker images along with a security profile of its components. This information is then available at every stage of the app lifecycle.”

The offering itself splits each Docker image its respective layers and components, and evaluates the risk associated with each one. Risks are reported back to the CVE databases, linked to the specific layer and/or component, but are also monitored on an on-going basis.

New vulnerabilities found during the on-going monitoring process are reported to the CVE database, which will then assess all other software associated with that component/package to improve software compliance across the board. Docker believes software compliance and general risk management can be enhanced through the offering, but also throughout the lifecycle of the software itself.

“With this information, IT teams can proactively manage software compliance requirements by knowing what vulnerabilities impact what pieces of software, reviewing the severity of the vulnerability and making informed decisions on a course of action,” said Kuznets.

The offering is now available to all customers, with Docker currently offering a three month free trial.

Docker Security

Ixia launches CloudLens to increase network visibility across cloud environments

Closeup on eyeglasses with focused and blurred landscape view.Ixia has launched its new CloudLens offering, a platform which it claims will increase network visibility across private, public, and hybrid cloud environments for service providers, cloud providers, and enterprise customers.

The new offering will enable customers to gain insight into network traffic in both physical and virtualized environments, using the company’s virtual network taps, packet and application flow filtering. The offering claims to answer the challenge of elastic demands of cloud customers in a multi-tenant self-serve model, deploying scalable traffic monitoring system in a matter of minutes, as opposed to days.

“The CloudLens platform is a true reflection of what Ixia is well recognized for in the industry, which is combining technology innovation with solutions that address real-world network challenges,” said Dennis Cox, Chief Product Officer at Ixia. “We are committed to addressing those challenges, and will continue to innovate, leveraging our years of experience, to deliver unprecedented visibility across all cloud environments.”

CloudLens will also include a number of automation features enabling the virtual taps and analysis tools to automatically change in reaction to demand or failures, without the need for an operator. The platform currently supports OpenStack KVM, VMWare ESXi, and NSX, and is expected to be extended to Microsoft Hyper-V later in the coming months.

Rackspace prioritises AWS and Azure partnerships for future growth

Taylor Rhodes

Taylor Rhodes, President and CEO at Rackspace

Rackspace has reported healthy growth for Q1 2016, as the team continues its transition to become managed services provider, leveraging partnerships with AWS and Microsoft Azure.

Revenues for the first quarter were reported at $518 million, a year-on-year growth of 9.9%, while profits grew 77.5%. Although the growth of the business over the last 12 months has been viewed as generally positive, industry commentators highlighted the $24 million gain from the divestiture of Jungle Disk, and what could be perceived as a lacklustre outlook for the rest of 2016 has dampened the news. The exec team expects revenues of between $519 million and $524 million for the second quarter.

“First, we saw a strong demand for our expertise and support on the AWS and Microsoft Clouds and for our OpenStack private cloud offer. Collectively, we now serve more than 400 customers on these platforms and our demand is scaling rapidly,” Taylor Rhodes, President and CEO at Rackspace. “From the October launch of our AWS service through the end of April, we’ve been actively marketing with AWS and have signed 187 customers across every firm size, geography, and vertical.”

The transition to a managed cloud services company began a number of years ago with the launch of Rackspace’s Fanatical Support services, though seemingly began making real traction within the industry last year, as the team announced expanded partnerships with Microsoft in July, when Azure public and private cloud infrastructure was incorporated into the offering, and AWS in August. The team also recently announced a new partnership with Cloud Technology Partners, which it believes will increase cloud adoption rates.

The partnerships are also enabling the company to diversify its geographical focus as over 40% of the AWS customers are coming from non-U.S. regions. Rhodes also believes the new capital-light business models employed enables the company to roll-out new offerings worldwide. Previously, new products were rolled out first in the USA, due to capital intensity, and then phased out over time into other regions worldwide, however the new model is claimed to offer Rackspace increased flexibility and agility in bringing new offerings to the market.

The shift in strategic direction is supported by a renewed effort in the marketing department, as Rhodes highlighted campaigns will now be directed towards driving brand awareness and demand generation for the managed cloud services business, specifically the Fanatical Support services offered to AWS and Microsoft Azure customers.

“Our new head of Global Sales and Marketing, Alex Pinchev, started work at the beginning of Q1,” said Rhodes. “He and his team are moving aggressively to shift resources toward our new fast-growing offers while sustaining our core business. They are training more of our sales teams to sell our new offers and are hiring additional specialists in areas of high demand. We advised you last quarter that these sales and marketing efforts will take time to gain full traction, that transition contributed to our slow start to the year”

Efforts for Rackspace on the OpenStack front would also appear to be bearing fruit, with the launch of OpenStack Everywhere, Next Generation Bare Metal Servers and the Private Cloud Powered by Red Hat offering. All three offerings would seemingly demonstrate the company’s drive towards the OpenStack private and hybrid cloud market segments. The team are confident in the growth potential of the OpenStack private cloud market, and highlighted a number of major customers wins were through this aspect of the business.

“Our role as the co-founder of OpenStack has given us unique capabilities in software development, DevOps, continuous integration and deployment, and other key disciplines,” said Rhodes. “Those capabilities provide a major differentiation for us versus other managed services providers as we expand to provide managed cloud services on AWS and the Microsoft Cloud.

“We’ve really seen a tipping point, what really looks like a significant tipping point in the market for OpenStack private clouds in the last six months to nine months. Some of our largest deals that we closed in March were OpenStack private cloud deals and some of the largest deals that we have in our pipeline today are OpenStack private cloud deal. So, really that’s the traction that we’re seeing.”

What does business transformation mean to you – view from EMC, Etisalat and Partner’s Healthcare

Business Transformation Pic

EMC’s President of Global Sales and Customer Operations Bill Scannell (Right), was joined by EMC customers John Grieco, VP of Information Technology at Partner’s Healthcare (Middle) and Etisalat Egypt CIO Khalid Almasouri (Left)

Speaking at EMC World, EMC’s President of Global Sales and Customer Operations Bill Scannell, was joined by EMC customers John Grieco, VP of Information Technology at Partner’s Healthcare and Etisalat Egypt CIO Khalid Almasouri to discuss the role of business transformation in the digital era.

Business transformation as a term has been used by the vast majority of the industry, though the wide variety of definitions of the buzzword has created some complications. What is generally accepted is there are few companies who would be able to compete with the digitally enabled, cloud-orientated new breed of organizations who have shaken the industry in recent years. Business transformation is a necessity for those organizations who do not want to head the same direction as Blockbuster.

“IT needs to be a business enabler not an obstacle to our employees,” said Grieco. “We need to make sure our people are able to do what they do best, and our IT systems do not hinder what they want to on a day-to-day basis.”

For Grieco and Partner’s Healthcare, business transformation is the process to ensure they are serving their customers as effectively as possible. Partner’s Healthcare is a Boston-based non-profit hospital and physicians network, the largest private employer and the biggest healthcare provider in the Boston metropolitan area, serving more than a third of the population. Grieco’s belief is business transformation will enable the team to create an organization which can serve its customers faster and safer.

“We want to be agile, we want to be nimble and we want to move,” said Grieco. “We want an enterprise look and feel, but the ability to perform like an SME. We want data to be accessible, and we want that accessibility to be fast. We want to drive down the cost of IT, and put that money back into the business. We want to reduce the complexity of the network, and improve its accessibility to the rest of the business. This is what business transformation means to us.”

While cloud and the digital era for Partner’s Healthcare presents an opportunity to better serve customers, it is very much a different story for Etisalat. The digital era has created a new environment which has challenged the telecommunications industry, and created a new level of competition for telcos.

The newly-empowered OTT brands are now stealing market share from the telco’s, offering services which are gradually eroding the profit margins of these companies. Business transformation for the telcos is not so much an opportunity to be better, but more a necessity to survive and more readily compete with technologies such as WhatsApp.

Business Transformation Pic 2

EMC’s President of Global Sales and Customer Operations Bill Scannell

“Business transformation is a change in business mentality,” said Khalid Almansouri, CIO at Etisalat Egypt. “IT used to be the backbone of the company, it used to be about keeping the lights on, but now the CIO has to be outside the IT department. The new breed of CIO needs to be throughout the business to create new opportunities by having a conversation with other departments to understand how technology can answer the challenges which are thrown out by the digital era.”

The rise of OTT’s will not mean the end of telco’s, but should these organizations want to continue to report revenues which shareholders have become accustomed to, there is a requirement for the business to be more agile, to deliver a new experience and also deliver new, innovative products, as fast (if not faster) and cheaper than the OTT’s. Transforming the business for the digital era is critical to achieve these goals.

“We used to know who are competitors were,” said Almansouri. “They were Orange or Vodafone and they were based in the same region as us. They had the same infrastructure, they had the same billing system, so we could compete.

“But now we’re competing with OTT’s who are on the other side of the world. They are more agile and are taking our market share. Business transformation makes us an organization which can compete with these organizations.”

Irrelevant of what the reasoning for business transformation, it is an objective for a vast number of organizations around the world. The introduction of cloud computing has created a horde of cloud native organizations who are disrupting the ecosystem. To answer the call-to-arms traditional business has had to transform to a digital-enabled organization. For EMC, this begins with the modern data centre.

“The first step in building a hybrid cloud or native cloud infrastructure is having a modern data centre,” said Scannell. “To have a modern data centre, you have to have a modern infrastructure. And to have a modern infrastructure you have to have a modern architecture. Scalable infrastructure is important. All flash is important. Software defined everything and cloud-enabled are important. That is how you achieve the modern business and drive digital transformation.”

Government report highlights only 29% of UK has cyber security policies

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The Department for Culture, Media and Sport has released findings from its annual Cyber Security Breaches Survey, where 69% of organizations believe security to be a top priority for the business, though only 29% have a formal written policy.

Within the large organizations category, those with 250 or more employees, 90% considered security as a ‘very high’ or ‘fairly high’ priority, though this percentage dropped to 69% when taking an average of the UK as a whole.

“The UK is a world-leading digital economy and this Government has made cyber security a top priority,” said Minister for the Digital Economy Ed Vaizey. “Too many firms are losing money, data and consumer confidence with the vast number of cyber-attacks. It’s absolutely crucial businesses are secure and can protect data. As a minimum, companies should take action by adopting the Cyber Essentials scheme which will help them protect themselves.”

Of the companies who participated in the survey, 24% said they had experienced a breach within the last twelve months, though this is higher for medium and large businesses, 51% and 65% respectively. Large organizations would appear to be the more attractive target for cyber criminals, with 25% of the larger organizations experiencing at least one attack per month over the last year. In terms of financials, the average breach costs organizations £3,480, though this increases to £36,500 for organizations in the large category.

Although a healthy proportion of organizations claim security is a top priority only 29% have written cyber security policies, and only 10% have formal incident management processes. The survey also highlighted only 17% have had their staff undergo some form of cyber security training in the last 12 months.

“One of the most shocking revelations in the Government’s research is the fact that just 10 per cent of UK businesses have an incident management plan in place,” said Jens Puhle, UK Managing Director of 8MAN. “Given that two thirds of large businesses were breached this year alone, organisations need to think in terms of “when”, not an “if” they are attacked, and it is vital they have a solid response plan in place.

How much of a priority is cloud security

Security priority – click to enlarge

“Businesses that are equipped with the ability to identify how the breach occurred and which systems were affected will be able to mitigate the damage the impact and resume normal operations much sooner. They will also be able to take control of the aftermath, disclosing the incident on their terms and working with the authorities to catch the perpetrator. Being unable to perform these basic tasks will make it much more likely that a business is seen as inviting disaster on itself and its customers through negligence, rather than as a blameless victim of crime.”

From an employee perspective, only 34% of organizations currently employ staff whose job role specifically includes information security or governance, which could be perceived as relatively low considering 67% believe security is a top priority. These jobs were most common within finance (60%) and education, health or social care (52%), sectors which could be viewed as having more stringent regulation surrounding data protection.

While hiring people with the right skills is an important step in becoming more secure Lee Meyrick, Director of Information Management at Nuix, believes these individuals also need to have a firm grasp how and where a company’s data resides, a task which might not be as simple as first imagined.

“The first step towards responding efficiently to breaches and closing information security gaps quickly, is understanding where important data is stored. This is easier said than done, as about 80% of organisational data is unstructured, meaning it’s in complex formats – such as emails, databases, photos, and presentations– that are difficult to search and understand.

Spend on security

Security spend – click to enlarge

“The key principle is making sure the only people who can access high-risk data are those who need to for day-to-day work. In order to achieve this, information security, information governance and records management specialists need to become “good shepherds” of their data.

“They should know where all their sheep are, segregate them into separate fields, make sure the fences between fields are sound and regularly check to ensure the sheep are healthy. In this way, even if a wolf manages to get into one of the fields, most of the flock will be safe.”

While the survey does demonstrate good intentions from organizations throughout the UK in respect to attitudes towards security, it would appear the practical implications from these intentions have largely remained unfulfilled to date. Large organizations would appear to have a more solid grip on security within their own environments, though this does not seem to extent to their own supply chain where only 13% of UK businesses set minimum cyber security standards for their suppliers.

The report states the attitudes within medium and large organizations towards security is positive, though more could be done to implement data encryption rules, offer staff training and having formal incident management processes. It also states more could be done to raise standards within their own supply chains, which could have a ripple effect on smaller organizations throughout the UK.

57% of organizations still don’t have multi-cloud strategy – survey

Competition. Business concept illustrationResearch from VMTurbo has highlighted 57% of organizations have no multi-cloud strategy at all, where as 35% do not have a private cloud strategy and 28% lack one for public cloud.

Although hybrid cloud is considered one of the growing trends within the industry, the research suggests the noise behind multi-cloud strategies is coming from either a small number of customers, or from vendor organizations themselves. Of those who would be considered in the ‘Functional Multi-cloud Owner’ group, which only represented 10.4% of the respondents, almost half were using a two-cloud model, and just over a quarter were using a three-cloud model. The multi-cloud strategy was favoured by larger organizations in general.

“A lack of cloud strategy doesn’t mean an organization has studied and rejected the idea of the cloud; it means it has given adoption little or no thought at all,” said Charles Crouchman, CTO of VMTurbo. “As organizations make the journey from on-premise IT, to public and private clouds, and finally to multi- and hybrid clouds, it’s essential that they address this.

“Having a cloud strategy means understanding the precise costs and challenges that the cloud will introduce, knowing how to make the cloud approach work for you, and choosing technologies that will supplement cloud adoption. For instance, by automating workload allocation so that services are always provided with the best performance for the best cost. Without a strategy, organizations will be condemning themselves to higher-than-expected costs, and a cloud that never performs to its full potential.”

The survey also demonstrated the total cost of ownership is not fully understood within the community itself, less so within smaller organizations. SME’s planning to build private cloud environments estimated their budget to be in the region of $150,000 (average of all respondents), whereas the total bill for those who have already completed such projects averaged at $898,508.

The stat backs up thoughts of a number of organizations who believe there should be more of a business case behind the transition to the cloud than simply reducing CAPEX and OPEX. Last month, BCN spoke to Gwil Davies, Director & Cloud Lead in the EMEA IT Infrastructure Centre of Excellence at Deloitte, to understand the economics behind cloud computing. Davies believes a successful journey to the cloud is not just focused on reducing CAPEX and OPEX throughout the organization, but identifies where value can be achieved through a cloud-enabled business.

“I think it’s more important for organizations get a real understanding of how to use the cloud and perhaps not automatically assume that moving all of their current IT into cloud is going to be the cheaper solution.” said Davies.

The business case for the cloud is almost entirely dependent on the long-term ambitions of the business itself, though the survey does imply there is a need to further educate some corners of the IT industry on the benefits and perceived cost of private cloud. Cloud computing as a concept could be perceived to have penetrated the mainstream market, though the benefits may be less so.

Bharti Airtel bolsters cloud capabilities with Microsoft partnership

Silhouette Businessman Holding PuzzleBharti Airtel has announced the launch of Connexion as well as a new collaboration with Microsoft to deliver Azure ExpressRoute to Indian businesses.

The new Connexion service is designed to maximize network performance over the cloud, whereas Azure ExpressRoute ensures a more secure and scalable connection between enterprises, cloud service providers, and data centre partners, through using a private connection as opposed to public internet. Microsoft claim the service increases reliability, speed and security, while also lowering latency.

“Over the years, at Airtel, we have been serving a vast array of global customers through our world class technology and innovative connectivity solutions,” said Ajay Chitkara, CEO of Global Business at Bharti Airtel. “Today, we are excited to further expand our value proposition for them with the launch of our ‘Connexion’, which is a direct private connectivity to cloud services.

“This platform is the right choice for the service providers and businesses seeking to make their IT infrastructure more agile and flexible. With ‘Connexion’ – we are confident of helping customers seamlessly and more securely connect to Microsoft Azure, by bringing down their network cost substantially and improving performance.”

The partnership further increases Airtel’s international cloud capabilities and ability to serve customers in the Middle East, South Asia and Asia-Pacific regions. Last month, the Airtel business also announced a partnership with GBI to build its influence within the Middle East. GBI operates a multilayer carrier neutral network, connecting the world to the Middle East, a region which is a long-term target for Airtel’s growth ambitions.

“This new partnership with GBI is a significant step in that direction,” said Chitkara. “GBI being a key network asset for the region will not only improve our customers’ experience and reach but would also enable GBI’s customers to experience a seamless extension on the Airtel Global network spanning across 50 countries across 5 continents”

IBM teams up with SK C&C to teach Watson learns Korean

Bukchon Hanok Village in Seoul, South Korea.SK C&C has continued Korea’s efforts to increase the usage and adoption of cloud computing within the region, announcing a new strategic alliance with IBM focused on the Watson cognitive computing platform.

As part of the agreement, IBM will train Watson to understand and comprehend Korean, and South Korea-based developers will create a number of localized API’s and services to increase adoption rates of such advanced cloud computing technologies in the region. Korean will be Watson’s eighth language, lining up with English, French, Italian, Spanish, Brazilian Portuguese, Japanese, and Arabic.

“Watson remains at the forefront of cognitive computing: advanced systems that learn at scale, understand with meaning, reason with purpose and interact with humans in natural ways,” said David Kenny, GM for IBM Watson. “The South Korean marketplace is moving quickly to embrace the disruptive opportunities from next generation technology.

“Our strategic alliance with SK Holdings C&C will put cognitive services in the hands of more businesses and developers, allowing them to apply Watson within their organizations to help transform entire industries and professions.”

Korea has been making positive strides in recent months to increase the adoption rate of cloud computing within the country, announcing a number of initiatives in March. Adoption rates are reported to be as low as 6.4% within the country currently, which could be perceived as low considering the number of tech companies which has grown out of Korea, though the government is planning to increase this to 13% over the next twelve months. Over the same period, the government also plans to increase the number of Korean cloud companies from 353 to 500.

While this announcement focused on cloud computing as a broader technology set, the government also announced plans to invest 100 billion won (approximately $87.2 million) to foster the development of supercomputers. The Ministry of Science, ICT, and Future Planning said it would invest 10 billion won annually for the next 10 years to boost the growth of artificial intelligence, big data, the Internet-of-Things technologies and other emerging industries through supercomputers. The ambition is to create a supercomputer with a data-processing speed of 1 petaflop (PF) in five years, eventually reaching 30 PF by 2025.

As part of the partnership between IBM and SK C&C, the telco will run Watson and Bluemix from its Pangyo Cloud Centre, to foster the growth of cognitive computing and artificial intelligence. More specifically SK C&C is hoping the introduction of the technologies will improve mobile device experience, as well as consumers’ call centre interactions. SK C&C will also become IBM’s preferred distributor for cognitive solutions in South Korea.

“This alliance highlights SK’s dedication to growing our artificial intelligence-based data services business, strengthening our Ai leadership position, as well as spurring innovation and Ai adoption across Korea,” said Park Jung-ho, CEO of SK Holdings C&C.

The partnership between IBM and SK C&C is one of a number of examples of IBM’s efforts to broaden the appeal to the international audience. SK C&C will assist in developing Watson’s advanced conversational capabilities in Korean, in the same way SoftBank is aiding for Japanese, Mubadala for Arabic and GBM in South America. Each of these companies, including SK C&C, are developing local communities of developers to build, explore and create new applications in their native languages. Korean language Watson services are expected to become available early next year.