Oracle has unveiled new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues, and serve their customers more effectively. The latest updates improve customer satisfaction by automatically identifying customer issues, recommending actions, streamlining resolution, and improving first-time fix rates. Jeff Wartgow,… Read more »
Alibaba Cloud has integrated its large multimodal model (LMM) solution with the automotive platform by Nvidia to enhance smart mobility experiences for China-based automakers. The collaboration, which also involves Alibaba’s intelligent cockpit solution provider Banma, aims to revolutionise in-car interactions and autonomous driving capabilities. The collaboration has been followed by the unveiling of a large… Read more »
Wipro, a technology services and consulting company, has been selected by the John Lewis Partnership (JLP) to transform and modernise the firm’s IT infrastructure. The transformation project will help the UK retailer advance its industry leadership and future-proof its business to drive ongoing, sustainable growth. As part of this engagement, Wipro FullStride Cloud will extend… Read more »
The European Commission is back to breathing down the neck of Microsoft, the latest big tech firm accused of once again breaking the European Union (EU) antitrust law. Brussels has accused Microsoft of anti-competitive conduct by bundling its Teams app with the Office suite in what is thought to be the first antitrust charges made against… Read more »
Financial institutions are under increased pressure from regulatory bodies to understand their environmental footprint and that of the companies they finance or invest in, otherwise known as financed emissions. To help banks better assess climate risk Oracle today announced Oracle Climate Change Analytics Cloud Service. With built-in AI, the new reporting and analytics solution is… Read more »
Data and artificial intelligence (AI) specialist, SAS, has expanded its SAS-hosted managed services to Amazon Web Services (AWS). A strategic addition to the SAS Managed Services portfolio, the expansion gives customers more options for how they choose to deploy and manage their investments in industry-leading SAS technology and solutions. SAS customers have always reaped the… Read more »
Cohesity, a specialist in AI-powered data security and management, has collaborated with Intel to bring Intel’s confidential computing capabilities to the Cohesity Data Cloud. Leveraged with Fort Knox, Cohesity’s industry-leading cyber vault service, this data-in-use encryption innovation will be the first of its kind in the data management industry. Together, Cohesity and Intel are solving… Read more »
Nutanix, a specialist in hybrid multicloud computing, has revealed the findings of its sixth annual Enterprise Cloud Index (ECI) survey and research report, which measures global cloud adoption and related trends. The 2024 report reveals that 84% of UK respondents are adopting a ‘cloud smart’ stance, placing the applications and workloads in datacentres, multiple clouds,… Read more »
Professional services firm Accenture has agreed to acquire CLIMB, a technology services provider specialising in system integration, IT infrastructure management and operations, primarily in Gunma, Japan. The acquisition of CLIMB brings more critical skills for global organisations in Japan to navigate technology change. In particular, CLIMB’s expertise will accelerate application and infrastructure modernisation services for financial… Read more »
NVIDIA’s 2024 GTC event, taking place through March 21, saw the usual plethora of announcements one would expect from a major tech conference. One stood out, from founder and CEO Jensen Huang’s keynote: the next-generation Blackwell GPU architecture, enabling organisations to build and run real-time generative AI on trillion-parameter large language models. “The future is… Read more »