Today, containers use some of the same terminology, but are introducing new ones. That’s an opportunity for me to extemporaneously expound* on my favorite of all topics: the proxy. One of the primary drivers of cloud (once we all got past the pipedream of cost containment) has been scalability. Scale has challenged agility (and sometimes won) in various surveys over the past five years as the number one benefit organizations seek by deploying apps in cloud computing environments.
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Failing at Customer Success? Add Recursion to the Value Chain
In B2B situations, customer outcomes are far more likely to correspond to quantifiable key performance indicators (KPIs) like customer profitability, productivity, cost savings, etc. Customer delight might very well be on this list, but it is far more difficult to measure. We can thus come to the reasonable conclusion that customer success initiatives will only be successful if the people responsible for it take their focus off of inward-facing metrics like churn, upsells, and cross-sells, and instead give their full attention to such customer outcomes.
Just one problem: in the B2B scenario, simply focusing on business KPIs as business outcomes still falls short as a true metric for customer success.
Shankar Kalyana Joins @CloudEXPO NY Faculty | @IBMcloud @SKalster #DigitalTransformation
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy — one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also received the prestigious Outstanding Technical Achievement Award three times – an accomplishment befitting only the most innovative thinkers. Shankar Kalyana is among the most respected strategists in the global technology industry. As CTO, with over 32 years of IT experience, Mr. Kalyana has architected, designed, developed, and implemented custom and packaged software solutions across a vast spectrum of environments and platforms. His current area of expertise includes hybrid, multi-cloud as-a-service strategies that drive digital and cognitive enterprises to operational excellence.
Compliance and Security | @CloudEXPO #Cybersecurity #GDPR #ArtificialIntelligence
In 2018, the shifting emphasis to IoT, Artificial Intelligence (AI), virtual reality (VR) and automation seem to overshadow cloud; yet, I believe it is just the opposite. A recently published industry survey shows that by 2020, the use of public cloud will grow dramatically. Business goals related to actively adopting AI, IoT and machine learning strategies are prompting IT teams to consider outsourced cloud and cloud experts to move faster than competitors. The formats and pilots incorporating these technologies can be seen across multiple markets and segments including government, retail, and industrial bases. The use of AI, VR, and IoT is also driving the technology, compliance and cybersecurity markets necessary to support these innnovations. For example, nowadays there are a number of automotive, entertainment and digital marketing companies with dedicated cyber teams.
Gordon Haff to Present #AI, #DevSecOps, and #CloudNative at @CloudEXPO NY | #DevOps #Serverless
The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there’s Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addresses many of the challenges faced by developers and operators as monolithic applications transition towards a distributed microservice architecture. A tracing tool like Jaeger analyzes what’s happening as a transaction moves through a distributed system. Monitoring software like Prometheus captures time-series events for real-time alerting and other uses. Grafeas and Kritis provide security policy attestation and enforcement. And there are many more.
AI Across IT by @Loom_Systems | @ExpoDX #AI #IoT #ArtificialIntelligence
Loom Systems, the leading end-to-end AI-powered log analysis solution, announced the launch of its new 6-part Playbook, which provides organizations with a roadmap to easily introduce AI into existing IT infrastructure.
«The biggest problem with new AI technology is failure to adopt and onboard it properly,» said Gabby Menachem, CEO of Loom Systems. «With our new Playbook, we are rewriting the paradigm for adoption of AI technologies, creating a mental and organizational shift that allows companies to use and incorporate the technology efficiently and effectively.»
Speaking Opportunities at Miami #Blockchain Event by @CloudEXPO | #Bitcoin #Ethereum #CryptoCurrency
DXWorldEXPO LLC announced today that «Miami Blockchain Event by FinTechEXPO» has announced that its Call for Papers is now open. The two-day event will present 20 top Blockchain experts. All speaking inquiries which covers the following information can be submitted by email to info@dxworldexpo.com. Financial enterprises in New York City, London, Singapore, and other world financial capitals are embracing a new generation of smart, automated FinTech that eliminates many cumbersome, slow, and expensive intermediate processes from their businesses. FinTech brings efficiency as well as the ability to deliver new services and a much improved customer experience throughout the global financial services industry. FinTech is a natural fit with cloud computing, as new services are quickly developed, deployed, and scaled on public, private, and hybrid clouds.
Web Performance 101 | @CloudExpo @Catchpoint #DevOps #WebPerf #Monitoring
Websites are no longer just simple HTML pages with static content—they’ve evolved into a dynamic interface with features and content that are updated regularly. Website administrators use different techniques to ensure the user is viewing the latest version of the page or content. When new features are being added to the site, or a webpage resource has been moved to a new location, you don’t want the users to have access these pages. Preventing access can be done with the use of webpage redirects. Incoming HTTP requests can be redirected to another location on the site so the user experience is seamless.
And Mann Joins @CloudEXPO NY Faculty | @Splunk @AndiMann #DevOps #Monitoring #MachineLearning
Andrew Keys Joins @CloudEXPO NY Faculty
Demystifying #Kubernetes | @DevOpsSummit #Serverless #DevOps #CloudNative #Monitoring
Kubernetes is an open source system for automating deployment, scaling, and management of containerized applications. Kubernetes was originally built by Google, leveraging years of experience with managing container workloads, and is now a Cloud Native Compute Foundation (CNCF) project. Kubernetes has been widely adopted by the community, supported on all major public and private cloud providers, and is gaining rapid adoption in enterprises. However, Kubernetes may seem intimidating and complex to learn. This is because Kubernetes is more of a toolset than a ready solution. Hence it’s essential to know when and how to apply the appropriate Kubernetes constructs.