The worldwide market for cloud computing is rapidly growing across all segments – 36% CAGR through 2016, reaching a market size of $19.5B by 2016, according to the InfoPro Wave 5 Cloud Computing Study from 451 Research. The result has been a substantial increase in the operational complexity of IT infrastructure management.
Legacy IT service management (ITSM) tools and suites from vendors like IBM, HP, BMC, CA and Microsoft, designed for on-premise data centers, are no longer effective for managing cloud-centric applications and infrastructure. Therefore companies are adopting multiple open source and point solutions designed to manage specific aspects of their cloud infrastructure.