Survey reveals support for OpenStack but fears over hidden costs

openstack logoAlmost all IT professionals want to adopt OpenStack but fear the hidden costs, according to a new study by SUSE Linux.

Positive sentiment could evaporate in the face of challenges such as difficult installation, skills shortages and the fear of vendor lock-ins, the report has warned.

The study was commissioned by enterprise Linux, cloud and storage infrastructure provider SUSE. Researcher Dynamic Markets interviewed 813 senior IT professionals in the US, Canada, Germany, France, Italy and the Nordics, along with 110 from the UK. According to SUSE, 80% of the UK group said they are planning to adopt or have already moved to OpenStack private cloud. But there is serious concern about the aforementioned private cloud installation challenges and possible vendor lock-in.

Though 88% of companies said they have a private cloud at work an even higher percentage (96%) said they would use a cloud solution for business-critical workloads. Almost as many, 94%, said they see infrastructure-as-a-service as the future for the data centre.

However, many respondents confessed that the practicalities of OpenStack might get in the way and gave a series of responses that indicate there may be a high degree of difficulty involved.

Almost half of UK enterprises that have tried to implement an OpenStack cloud have failed, according to SUSE. Another 57% said they found the implementation experience difficult. Meanwhile, another 30% could be about to endure an off-putting experience, according to SUSE, since this number plan to download and install OpenStack software themselves, which (says SUSE) could exacerbate their difficulties.

Despite the open ethos of OpenStack, an alarming 91% of UK respondents are wary about falling victim to vendor lock-in when they choose a private cloud infrastructure.

Keeping control of the infrastructure will be made even harder by the impossibility of finding staff, said the report, as 89% say a lack of available talent in the market is making them reluctant to embark on a private cloud project.

The Cloud may be the future but there are clear concerns about how it should be integrated and managed, according to Mark Smith, SUSE’s senior product marketing manager. With cost the primary motivator for adopting the cloud, many IT professionals worry that there will be a price to pay later, according to SUSE.