In today’s application economy, enterprise organizations realize that it’s their applications that are the heart and soul of their business. If their application users have a bad experience, their revenue and reputation are at stake.
As public, private and hybrid cloud are becoming mainstream and applications are transitioning to these complex environments, IT has to effectively manage applications running on mobile devices to legacy mainframes and traditional multi-tier application servers and everywhere in the middle. Operational complexity due to running applications in the diverse and distributed environment makes it difficult for IT to have complete control over the environment. At the same time, tolerance for application downtime is decreasing, the cost of service slowdowns and interruptions is increasing, and the resources dedicated to manage the entire, complex, heterogeneous environment are flat at best if not shrinking. You don’t need a crystal ball to see that this is a recipe for disaster.