Enterprise organizations are looking for service providers to be a trusted partner with them throughout the entire transition through steady state process. The key for cloud providers is to develop ongoing relationships with their customers using hands-on engagement processes from beginning to end. A high touch process ensures that customers engage with various members of the transition team throughout the three stages of the on-boarding process: Business and Technology Assessment, Transition Plan, and Business Reviews.
Like most new technologies, cloud computing can require significant changes in business processes, application architectures, technology infrastructure, and operating models that must be properly understood before embarking on any new initiative. Having a well-thought-out strategy can mean the difference between success and failure. The first step to understanding these challenges is the assessment.