Oracle Expands Cloud Services to Hotel Industry

Oracle has further developed the quality of services offered to hotels and casinos with Oracle Hospitality cloud services. These new services aim to simplify IT infrastructure while simultaneously allowing increased efficiency in operation. Ray Carlin, vice president of product strategy at Oracle Hospitality, commented, “To win in the highly competitive hotel industry, hotels need to deliver personalized guest experiences, increase operational efficiency, and effectively manage distribution. “Oracle’s cloud-based solutions bring significant advantages in all these key areas, while at the same time streamlining on premise IT management and offering enhanced application and data security built in.”

Oracle OPERA cloud services allows for an extensive guest profiling capability, allowing hotels and casinos to personalize a customer’s experience with ease. Positive guest experience increases chance for return in the future. OPERA cloud also runs on MICROS tablets and other smartphones, allowing guest services to be accessed from a multitude of areas in or near the hotel. The service enables hotels to maximize occupancy while effectively managing room rates. OPERA simplifies information technology infrastructure which allows upgrades to be made with ease. With all of these services, Oracle included a high level of cloud security matched with high performance.

Carlin stated, “Mobility has become a key competitive differentiator in the hotel industry. With the ability to access information instantly via mobile devices, guests now expect a very personalized mobile-enabled hospitality experience. Oracle OPERA Cloud enables operators to quickly and cost-effectively make that vision a reality.”

Oracle’s OPERA allows hotels and casinos to enhance a guest’s experience and provide important services.


Oracle continues to display its strength in the public cloud computing industry. Oracle Cloud currently supports 62 million users and upwards of 23 billion transactions per day. With 19 data centers across the globe, Oracle is giving the cloud giants like Microsoft a run for their money.

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