New Relic, Inc. has announced a set of new features across the New Relic Software Analytics Cloud that offer IT operations teams increased visibility, and the ability to diagnose and resolve performance problems quickly. The new features further IT operations teams’ ability to leverage data and analytics, as well as drive collaboration and a common, shared understanding between teams.
Software teams are under pressure to resolve performance issues quickly and improve availability, as the complexity of software architectures they manage ranges from more traditional on-premises IT systems to those now including public cloud. The New Relic Software Analytics Cloud provides a comprehensive monitoring platform allowing software teams to work together to monitor from different perspectives for any technology stack. For IT operations this includes proactively monitoring and identifying issues that may impact the performance of critical applications, understanding which customers may be impacted, and enabling them to collaborate with developers and DevOps teams to address an issue.