You are moving workloads to the public or private cloud to save money, but you realize that the change from traditional IT to cloud means fundamental changes in the way you think about and operate the business. IT needs to be even more “service oriented,” because cloud is about providing infrastructure, platforms, or Software as a Service. This focus on services drives fundamental changes to processes, policies, governance, security, chargeback / showback, provisioning / orchestration, monitoring, configuration, licenses, procurement, resource/capacity management, etc.