Anytime we in IT encounter a new paradigm, our natural reaction is block, control, stop. In many shops, our first response is to prohibit users from accessing websites that the company has not approved, including cloud-based software, mobile applications, and other “bring your own apps” candidates. Instead, we ought to put more of our attention on words like partner or enable. That’s what IT is really striving for.
IT managers want to serve their company’s needs and to enable employees to do their job better. But the perception of IT is that is has been on a long trajectory towards (let’s face it) irrelevance.